Business ProfileforJD Restorations
At-a-glance
Customer Complaints
3 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
- Location of This Business
- 10501 S Orange Ave STE 107, Orlando, FL 32824-7748
- BBB File Opened:
- 9/23/2016
- Years in Business:
- 5
- Business Started:
- 6/19/2019
- Business Started Locally:
- 8/19/2019
- Business Incorporated:
- 7/1/2016
- Accredited Since:
- 12/11/2019
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- JD Restoration FL INC
- Business Management
- Valentina Ramirez, Assistant Manager
- Contact Information
Principal
- Roberto Rojas, General Manager
Customer Contact
- Gerardo Dona, President
- Roberto Rojas, General Manager
- Valentina Ramirez, Assistant Manager
- Adriana Marquez, Marketing Manager
- Additional Contact Information
Phone Numbers
- (877) 405-3247Other Phone
- (786) 602-5033Other Phone
- (877) 405-3247
Customer Complaints
3 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
02/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Brad D
04/12/2023
JD Restorations Response
05/03/2024
We're sincerely sorry to hear about the challenges you've faced with the tarping of your roof by JD Restorations following the damage from Hurricane ***. We understand the frustration and inconvenience this situation has caused you.
It's important to note that the tarping method, including multiple visits for adjustments, is implemented to prevent further damages and perforations to the ceiling, ensuring compliance with insurance policies to protect your legal claim process. However, we acknowledge that despite our efforts, the repeated fixes have not met your expectations, and for that, we apologize.
Please understand that the tarp is an emergency and temporary solution, not intended to withstand high winds indefinitely. While we strive to provide effective measures, the severity of the weather conditions and the urgency of your situation can present challenges.
Regarding your insurance claim, we want to clarify that JD Restorations does not manage or influence the claims process or its legal aspects. Our role is solely to assist you with temporary measures to prevent further damage until your insurance claim is resolved.
Your satisfaction and peace of mind are our top priorities. Contact us at ************
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