We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Fitness Center

Jamel's Dance Fitness

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fitness Center.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 7 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/23/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A class was scheduled in ** for Dec. He canceled the class (via email and text) same day stating he could not find a flight (meanwhile he was scheduled to be in CT for another class the day before so he should have already been in the state) and rescheduled it for 1/20 (MLK Day). I reached out (replying to his email and text) to him informing him that I would be away that weekend for the holiday and required a refund. He never got back. Put a complaint in with **** who refunded me. I confirmed with **** and they stated that they would not be reaching out to the company at all, the refund was issued by them directly. I started following his social media and saw that he was canceling a lot of his other classes stating that he was unable to get a flight. The day leading up to and following the class, I followed his page closes to see if he would mention that he would be in **. He was a no show to the class.

  • Initial Complaint

    Date:01/03/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I along with a group of 14 other friends purchased tickets for $5 for ***** ******* Ride Shake and Sweat Tour to take place in *******, along with parking avg. $15. The date of the event was January 2, 2025 at ************************************ at 8:30pm cst. Upon arriving at the location, the Lakeshore ****************************** Club, we were informed that there was no such event taking place and that the club actually closes at 9pm. A number of of us then tried to access his website which appeared to be down. We then begin reaching out on instagram and some of us were met with being blocked and we observed other people in the comments stating that it was a scam. I asked one of the commenters where was she scammed to which she replied, ******. One of the ladies in our party did get a response from ***** asking her to reach out to him at ************. We attempted to contact him and did not get a answer. Around 10pm cst, we observed that the website was back up with many more cities added. While the dollar amount may be minimal to continue to collect funds from people around the country without delivering a service needs to be investigated and put to a stop.The instagram account is RideshakeSweatCEO and Rideshakesweattour.

  • Initial Complaint

    Date:12/30/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On October 11, 2024 I signed up for the Ride Shake Sweat Tour in *************** 30 minutes before the class I received a text from ***** the CEO stating that it was canceled and we would be issued a refund. I never received a refund or a response from the company. I contacted them on 10/14/24 and 10/18/24.

  • Initial Complaint

    Date:12/29/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business owner scammed myself and others out of our money. He advertised services that were never provided. He has been contacted multiple times for a refund and has no responded

  • Initial Complaint

    Date:10/14/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    An event was planned and he was a no show no refund . Then when I went to complain on social media I was blocked and comments deleted

  • Initial Complaint

    Date:10/13/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased 1 ticket to attend the workout in which ***** was not there and the police showed up and called the owner of the building and we were told that there was no one by that name booked the event.

  • Initial Complaint

    Date:09/16/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Paid for a class that is set for the 19th decided I don't want to go reached out for a refund through email as well as call but the number isn't in service. Tried to contact the location event will be held they said they do not know what I'm talking about and can't issue refund. I paid $20 dollars for tickets plus taxes. I just want my money back.

    Customer Answer

    Date: 09/30/2024

    I messaged the facility that the event was to be held and they had no idea about any of it. I was also told by other people who got scammed that the event was cancelled online and when they went in person they were told to turn around. I truly believe we were scammed.

Jamel's Dance Fitness is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.