ComplaintsforMusicvertising
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/10/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This company stole $73 from me and then changed their WhatsApp. I still need my money back. They promised me my money but never posted it to my account.Initial Complaint
05/01/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I paid for music promotion on a playlist which Ive now come to find out is against the rules of Spotify and this company has done this to various people and they they do not offer what they promised to put you on a playlist and to increase your listeners and streamsI have made multiple attempts to communicate with them. Theyre only means of communication is an automated email. I have made multiple attempts to communicate with them. they respond to you that send you out another offer. That send another offer. The phone number is a WhatsApp number and nobody responds to it.Customer response
05/01/2024
I found a second address in a different email associated with this business it is ***************************************** thank youInitial Complaint
01/31/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Musicvertising is a Website Scamming Nightmare throughout this whole time I thought this business was legit paid company promotor. But at the same time its robbed me blind of all my hardworking money and on top of that no lie I got paid a handsome sum of money that the average starting out music artist would love to accumulate over time in a period of 12 months. So if anyone reading this don't go to any websites asking for money or payments unless its a one time fee & don't have to play monthly or yearly. I got played something horrible but at same time made a good bit of money in process. Please don't make the unsuspecting mistake that many others have on here and yes I've the fine print before submitting my music Spotify information to them. Lets stop fake music promotions & get real music promotions online for real artists like myself that wants to see success in his or her music careers. Also you can get exposure without using music streams promotions like I've done for 4 years before getting on or purchasing a music platform like Musicvertising. Hope this message gets out to ************** going on ******* & social media to spread the word on fake music promotion ************************* as well. Hope this Message help & was productivity preventive.Initial Complaint
01/30/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
****************** has promised to do right by me and thats not the case.On Jan 25th of this month I started two campaigns with them. I will need help getting them to send me refunds back. Which is in their 30-day grace ******* I wanted a refund the next day! Since they had someone no show our meetings.I cancel the other when my first meeting was missed. Already was promised my refunds. Dates and proof down below. Very unprofessional and need help thanks!Customer response
02/16/2024
Hello BBB,
This case is a done deal they have refunded me my money after I sent a few emails and mentioning you guys of course. I am so happy with how much reputation BBB holds, as well also getting back to me through several emails. Glad they got spooked and thank you so much, please keep up the good work much appreciated!
Customer response
02/21/2024
Hello BBB,
This case is a done deal they have refunded me my money after I sent a few emails and mentioning you guys of course. I am so happy with how much reputation BBB holds, as well also getting back to me through several emails. Glad they got spooked and thank you so much, please keep up the good work much appreciated!
Initial Complaint
12/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Musicvertising are charging me money 49 dollars twice a month one day apart and I have no idea why? I was interested in maybe trying their services but do not recall engaging? Even if I did I have no idea what my log in is, nor do I have mails about any service signed up for or a log on. When I try to cancel I canno access the website it says my email already exists but I should have a password? When I click forgot password I receive no link to reset! I have tried to contact customer services and they do not respond. On whatapp there has been very little response and they claim theyre not taking unauthorised payments and I should log in to cancel! But I cant! 100 dollars a month is ridiculous and I have not idea what they are meant to be doing for me. I have no details. This must be illegal! They refuse to help and they respond with huge delays, delays that meant they charged me again this month.Initial Complaint
11/25/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
They promise to provide organic advertising, but instead they have nothing but bots and fake advertising. This is false advertising and I demand my money to be refunded. November 10, 2023 Payment Received $63.00Initial Complaint
11/01/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Musicvertising sold be bots multiple times and have embarrassed my brand. We were pushing 5k monthly listener's when paying the monthly subscription. When I stopped paying It my listener's immediately dropped to 300 listeners. My subscribers grew to 8,000 and after I stop paying the monthly subscription they drop down to 1,000. This company put so much money into marketing to make us artists feel that they are legit because they are on every single video on *******. I have requested a refund for all money spent but they have denied my request so I have no other option but to go public and help other artists before the same thing happens to them. If you are an artist and you are reading this there are multiple legit ways to get on playlist but if someone is charging you to get on their playlist nine times out of 10 it is not official and it messes up the business and the love for music because playlist are men to help music listeners find good music so people will naturally add your music to their playlist if they like it. I have tried multiple times to work this out with this company but they keep sending me the same repetitive emails stating that they cannot refund me however they will work any issues out but you cannot work out an issue that you don't agree that is a problem. Musicvertising went as far as to say that ******* and ******* gave them permission to use their logo which is a lie because neither one of these streaming platforms allow you to buy streams. Spend your money on ****** ads and on ******* promotion it might be a little costly but it is official and it's real people and they will not disappear when you stop paying. Musicvertising I'm very disappointed with your company as I trusted you guys we have done multiple Zoom calls and you still allowed me to be used and under the impression that I was getting authentic streams to my *******. Every artist needs to know about this company to prevent this Behavior from happening to them and others.Initial Complaint
09/06/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On July 10, 2023 I paid Musicvertising $39.00 after reading their advertisement for ******* Organic Marketing on their website. Musicvertising advertised Organic ******* Promotion including the specific claim of "No Bots" and "Real Followers". The website also stated that there is a 30 day money back guarantee if you are unsatisfied. After monitoring their results and consulting with people familiar with how ******* Data works and is interpreted, it was determined that the streams either were coming from "Bots", a series of manufactured Followers operated by Musicvertising, or some type of Bot Farm. The data did look or move timing wise the way an organic campaign would look. I cancelled the service and have not been refunded almost a month later. They have given several excuses via email and have taken no accountability. I have been falsely advertised to on multiple fronts by this company and they have failed to honor their money back guarantee. They are scamming both consumers and ******* by doing this. You can see in the screenshots I shared how the streams disproportionally spike and drop off (what bots look like) and how the followers rise and fall in blocked numbers from 290 to 345 to 290 again. 155 human beings did not coordinate to follow and unfollow that account in the same 24 hour period.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
8 total complaints in the last 3 years.
8 complaints closed in the last 12 months.