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Find a Location

Corkcicle has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Corkcicle

      1300 Brookhaven Dr Suite 3 Orlando, FL 32803-2547

    Business ProfileforCorkcicle

    Online Retailer

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1300 Brookhaven Dr Suite 3, Orlando, FL 32803-2547
    BBB File Opened:
    6/19/2018
    Years in Business:
    13
    Business Started:
    1/1/2011
    Business Incorporated:
    12/9/2010
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Corkcicle, LLC
    Business Management
    • Blake Thomas, COO
    Contact Information

    Principal

    • Eric Miller, President

    Customer Contact

    • Eric Miller, President
    • Blake Thomas, COO

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/05/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    This company advertises "hassle free returns" but I have gotten nothing but that. I returned what I considered to be a defective product only to find out (after starting the claim) that they wanted to charge me $11.49 to return it. Insane for such a light item, but I thought at least I will get some of my money back. Next I received an email saying they got notification that the item was received by *** (so out of my control now), but not issuing a refund yet. Today I got an email saying they RECEIVED the product (now have possession of the item), but it could take 14 days before I receive my partial refund while they "review" the order. I have exchanged a few emails between them now stating they are effectively charging me for something they have, and I also shouldn't have had to pay anything (let alone that ridiculous price) to send it back to begin with. All I have been told is this is our policy and sorry you don't like it. I informed them I would be filing a claim with you.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Phedora J

    1 star

    05/24/2024

    Corksickle has terrible customer service and faulty products. The only reason why I have to give them a star is because my review would not post otherwise. I ordered da Corksickle 32 ounce canteen in a color that I was super excited about receiving. They sent the wrong color. Then I finally received the correct color. Several months later the top got damaged when I dropped it. All I wanted was another top so I emailed the company only to NEVER hear back from them. Suffice it to say, I searched online for a compatible top not to find anything. ********* doesn't even offer a replacement on their website! Even if they did, I would be afraid to order it because I probably wouldn't get it. I cannot believe that a company that began with so much momentum is this lacking in customer support.

    Corkcicle Response

    05/28/2024

    Hello - We do not have any email on file from ****************** since 6/2023 which was surrounding at CORKCICLE Mug issue, not a 32oz Canteen issue. We have not heard from Pheodra and if we had, we would have responded. I suspect that Phedora may be spelling our email incorrectly as the above complaint spells CORKCICLE CorkSICle which is incorrect, so they were emailing our ********************************** email with the incorrect spelling of CORKCICLE then we would not have received their email or the opportunity to fix the solution.

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