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Business Profile

Online Retailer

Miss Nola's Seasoning Blends

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/17/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On June 13, 2024, we responded to an add for BBQ sauce and purchased, via cash app, $100 worth of sauce for a 4th of July BBQ event. The sauce was to arrive within 5 days and it was never delivered. I contacted the owner multiple times who indicated she was in ******* and would have it brought to me, by someone who lives in *********** where I reside. The owner suggested it be "dropped off"because there appeared to be an issue with shipping the products. We excahnged a series of text messages and phone calls and I was never able to get the sauce delivered or picked up. Prior to the 4th of July event, I found I would not have the sauce in time and told the business owner, because of the delays, I needed a refund. She insisted it would be delivered immediately which never happened. After the 4th of July, I requested a refund as, according to the text messages and calls shared with the owner, the sauce had been with several people who were to deliver it to me and I did not think it was safe, nor did I need it after my holiday event. The owner refused (via text and on the phone) to provide a refund eventhough she ackonwledged I had not received the sauce. It has been months and she has blocked our number, social media messaging capability, and has refused to respond to my requests for a refund. Further, she sent a text message threatening me with legal action when I insisted the refund be submitted immediately. In looking into legal representation, we found the attorney she used was not able to practice in ******* or address her concerns at the time she claimed to be meeting with him. At this time, several months later, the owner has failed to provide any solutuon and I am trying to resolve this peacefully and quickly. Resolution would mean a refund of the $100 paid at this point as the sauce is no longer needed. It is not my desire to harm her business but I do feel her business practices are questionable and I am certainly due a refund for the products..

Miss Nola's Seasoning Blends is NOT a BBB Accredited Business.

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