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Find a Location

Magellan Rx Pharmacy has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Magellan Rx Pharmacy

      6870 Shadowridge Dr STE 111 Orlando, FL 32812-9002

    • Magellan Rx Pharmacy

      PO Box 620968 Orlando, FL 32862-0968

    • Magellan Rx Pharmacy

      15950 N 76th St STE 200 Scottsdale, AZ 85260-1884

    Business ProfileforMagellan Rx Pharmacy

    Pharmacy
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.16/5stars

    Average of 32 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Magellan Rx Pharmacy has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Magellan Rx Pharmacy

        6870 Shadowridge Dr STE 111 Orlando, FL 32812-9002

      • Magellan Rx Pharmacy

        PO Box 620968 Orlando, FL 32862-0968

      • Magellan Rx Pharmacy

        15950 N 76th St STE 200 Scottsdale, AZ 85260-1884

      Location of This Business
      6870 Shadowridge Dr STE 111, Orlando, FL 32812-9002
      BBB File Opened:
      1/10/2017
      Years in Business:
      21
      Business Started:
      3/26/2003
      Business Incorporated:
      3/26/2003
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Magellan RX Pharmacy, LLC
      Business Management
      • Barry Smith, CEO
      Contact Information

      Principal

      • Barry Smith, CEO

      Customer Contact

      • Barry Smith, CEO
      Additional Contact Information

      Email Addresses

      Customer Complaints

      14 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/06/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      My new employer's health insurance uses Magellan RX. I have secondary insurance through ******* due to my spouse's military service. Magellan RX has denied both of my subscriptions. They have sent Tremfya denial letter, but have not sent a denial letter for my Wegovy. My secondary insurance will cover those medications but require a letter from my primary insurance company stating that they will not cover the meds. That letter MUST be faxed to ************ ATTN: OHI Team. I have made 6/7 attempts to get this information faxed. I have called 3/4 times requesting not only that they fax the denials to Tricare, but that they mail me a copy of the Wegovy denial letter. I have used their Contact Us messaging service 3 times with the same requests. I have not gotten any kind of response from them.
      Read More

      Customer Reviews

      32 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kristan K

      1 star

      07/25/2024

      If I could give zero stars I would. I have been trying to deal with this incompetent organization for over a month now. I have probably dealt with no less than 10 people. Each pointing fingers and other organizations trying to work for me. They expect me as a patient to be the middle person. They tell me I need to resolve the hold up with these people but do not tell me what the hold up is. One girl even told me to pick a specialty pharmacy and when I asked who she said "I guess I can ****** one for you..." No one communicates. It was the worst experience ever. I had to have another company ********** get on the line with us to show them they were wrong. After being on hold for what seemed like forever, they finally agreed that they made the mistake. This has been going on for weeks now. Today I get a text saying its ready and to schedule my delivery, when I call they again claim that its still on hold because of Paid Health. This company is full of incompetent people and BS excuses and there should be an overhaul. Especially when you are dealing with peoples medication. Maybe they are just hoping you die before you can get it.

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