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Business Profile

Point of Sale Systems

Epos Now

Reviews

Customer Review Ratings

3.32/5 stars

Average of 91 Customer Reviews

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Review Details

  • Review fromTimothy H

    Date: 12/26/2024

    5 stars
    I had trouble setting up my till, but the support staff was incredibly kind and responded quickly. They quickly found a solution. Knowing that they are only a phone call away in case I need assistance gives me confidence.

    Epos Now

    Date: 01/31/2025

    Hi ******* *********,


    Thank you for your kind words! We're sorry to hear you had trouble setting up your till, but we're glad our support team could assist you quickly. Providing responsive and helpful support is our priority, and it's great to know you feel confident knowing we're just a call away.


    If you ever need further assistance, dont hesitate to reach out!


    Best regards,
    EposNow

  • Review fromAmalia W

    Date: 11/20/2024

    5 stars
    Running my little convenience business has been so much easier thanks to EposNow! Every encounter with their training and support staff has been enjoyable, from configuring barcode scanners to handling inventories. One morning, I had trouble loading my till, but their live chat agent quickly helped and resolved the issue in a matter of minutes. The fast payout feature for card transactions has also been excellent for me; it maintains a consistent cash flow. I'm really grateful for the support team's patience and knowledge, since they genuinely understand the demands of small business owners. I would highly suggest them!

    Epos Now

    Date: 01/31/2025

    Hi ****** *********,


    Thank you for your fantastic review! We're delighted to hear that EposNow has made running your convenience business easier. Our team takes great pride in providing top-notch support, whether it's configuring barcode scanners, managing inventory, or resolving technical issues quickly. It's also great to know that our fast payout feature has been beneficial for maintaining cash flow.


    We truly appreciate your recommendation and look forward to continuing to support your business!


    Best regards,
    EposNow

  • Review fromQuinton D

    Date: 11/19/2024

    5 stars
    One of our tills had an issue with the EOD report. Nabil ******* made a call and remotely accessed the till. He offered guidance on what he believed to be the issue and how to fix it going forward.

    Epos Now

    Date: 01/31/2025

    Hi ******* ********,


    Thank you for sharing your experience! We're glad to hear that ***** was able to quickly assist with your EOD report issue and provide clear guidance for the future. Our team is always here to ensure your tills run smoothly.


    If you ever need further support, dont hesitate to reach out!


    Best regards,
    EposNow


  • Review fromGuadalupe H

    Date: 11/18/2024

    5 stars
    Francis took the time to thoroughly investigate my inquiries and was able to point me in the right direction for the system components I required. Much obliged to Francis M.

    Epos Now

    Date: 01/31/2025

    Hi ********* *****,


    Thank you for your wonderful feedback! We're delighted to hear that ******* took the time to thoroughly address your inquiries and guide you toward the right system components. Our team is dedicated to providing exceptional support, and it's great to know ******* made a positive impact.


    If you have any more questions or need assistance in the future, feel free to reach out!


    Best regards,
    EposNow

  • Review fromCandice P

    Date: 11/18/2024

    5 stars
    Staff members are really friendly and efficient. Our problem was resolved by Kaya this morning, and last night we had another wonderful guy. They were both excellent employees.

    Epos Now

    Date: 01/31/2025

    Hi ******* *******,

    Thank you for sharing your positive experience! We're thrilled to hear that **** and our team provided friendly and efficient support to resolve your issues. It's always great to know our employees are making a difference for our customers.


    If you need further assistance or have any questions in the future, please don't hesitate to reach out!


    Best regards,
    EposNow

  • Review fromRosanna M

    Date: 11/06/2024

    5 stars
    Really helpful when faced with issues on set up. Highly recommended!

    Epos Now

    Date: 11/13/2024

    Dear *******,

    Were thrilled to hear that our team was able to help you with your setup issues. We always aim to provide clear, efficient support, and its wonderful to know we met your expectations. Your recommendation means a lot to usthank you again for choosing EposNow!


    We're here anytime you need assistance!

    Best reagrds,

    EposNow

     

  • Review fromBurl H

    Date: 11/06/2024

    5 stars
    Thank you for YOUR helping JOEL LLEWLYN. I heartily endorse it!

    Epos Now

    Date: 11/13/2024

    Dear ****,

     

    Thank you so much for your wonderful feedback! ??


    Were so grateful for your kind words and are thrilled to hear you had a positive experience with **** *******. We'll be sure to pass along your endorsementit's feedback like this that truly motivates our team!


    Thanks again for choosing EposNow, and were always here to support you whenever you need us!

     

    Best regards,

    EposNow

     

  • Review fromMarta K

    Date: 11/06/2024

    5 stars
    very nice, humble and polite person. Also very professional. Thank you ??

    Epos Now

    Date: 11/13/2024

    Dear *****

    Were so glad to hear you had a positive experience with our team. We always strive to be professional, humble, and polite, and its wonderful to know that it made an impact. Your feedback is greatly appreciated, and were always here to assist you whenever you need us.


    Thanks again for choosing EposNow!

    Best regards,

    EposNow

  • Review fromPhoebe O

    Date: 11/06/2024

    5 stars
    Hemsley has been beyond outstanding going above and beyond expectations.

    Epos Now

    Date: 11/13/2024

    Dear ******,

    Thank you so much for your fantastic feedback! ??


    We're thrilled to hear that ******* went above and beyond to meet your expectations. Its always great to see our team members delivering exceptional service, and well be sure to pass along your kind words to *******. We truly appreciate you taking the time to share your experiencethank you again for choosing EposNow!


    Were here for you whenever you need us.

     

    Best regards,

    EposNow

  • Review fromSteve S

    Date: 11/03/2024

    5 stars
    I couldn’t be happier with the support I’ve received from EposNow. Their live chat agents have been absolute lifesavers! We recently had an issue with setting up our kitchen display screens, which seemed daunting. But every agent we worked with was incredibly patient and knowledgeable, guiding us through every detail until it worked perfectly. What I appreciate most is how they explain things clearly, so even a non-tech person like me can understand. The system has also made shift management so much easier, and their Xero integration for a nominal fee is a game-changer for my bookkeeping. Truly grateful for such a responsive and dedicated team!

    Many thanks,
    Hannah

    Epos Now

    Date: 11/13/2024

    Dear ***** ,

     

    We're absolutely thrilled to hear how happy you are with our live chat agents and the support you received. It's our goal to make every experience as seamless as possible, and it's fantastic to know our team was able to guide you through the kitchen display setup and explain everything clearly. We're also glad to hear that the system has made shift management and bookkeeping easier for you with the Xero integration.


    Your appreciation truly motivates us to keep providing the best support possible. Thanks again for choosing EposNowwere always here whenever you need us!

     

    Best regards,

    EposNow

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