Psychiatric Services
MindbloomThis business is NOT BBB Accredited.
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Average of 56 Customer Reviews
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Review fromRussell F
Date: 03/14/2025
1 starRussell F
Date: 03/14/2025
Their doctor ignored an interaction I was having with the meds and just kept upping the dosage until my reaction became so bad they told me to stop taking the meds. They then continued to charge me for a product they told me to stop taking because of a potentially dangerous interaction. Then I reached out to customer support and got the run around basically saying nope no refund even if our provider stopped the program. Ill also be reporting them to to other agencies as there providers obviously put sales over the safety of their clients. There is a total disconnect between their providers and corporate which is very dangerous. The provider was pushing an injectable but knew nothing about it other than it was new and said I had to reach out to customer service to get info on it. The doc doesnt know anything about the drug?? Very unsafe and shady.Mindbloom
Date: 04/04/2025
Hi *******, we appreciate you reaching out to us. Privacy rules generally prevent us from publicly discussing individual clients' information, and we encourage anyone with questions or concerns to contact us directly at ************************************************************.
While we cant share specific details, we want to assure you that our clinicians follow a protocol consistent with best practices and medicolegal guidelines, including a comprehensive psychosocial and health assessment for medical history, mental status examination, and risk assessment to evaluate for any immediate risks, and other factors to ensure the best possible care.
Our Leadership Team has reached out to you directly to assist with your concerns and is awaiting your response to address them.
Wishing you all the best,
The Mindbloom TeamReview fromTiffany C
Date: 03/02/2025
1 starTiffany C
Date: 03/02/2025
I have concerns with the privacy of our private health data at this company. The founder's wife works for DOGE. ********* ******.Mindbloom
Date: 03/13/2025
Hi *******, thank you for sharing your concerns about data privacy at Mindbloom. We take all privacy matters ************ address your specific concern: There is no connection between our patient data and any external organization, including DOGE. Our founder's spouse's employment has no bearing on our data privacy practices or access protocols. These are entirely separate professional spheres with no data sharing or operational overlap.We maintain strict boundaries to ensure that client data remains completely confidential and is never shared outside of the appropriate channels, and we follow stringent privacy policies and procedures. For more information, you can see our Privacy Policy here: ***************************************************** and that of our affiliated medical groups here: ********************************************************************** Wishing you the best,The Mindbloom TeamReview fromNick M
Date: 12/10/2024
1 starNick M
Date: 12/10/2024
They send nothing and then they inform me that they will keep charging me for nothing... They charged me $359 for absolutely nothing. I never received anything. They even say how they are going to continue to charge me for nothing (they say 4 payments of $359 plus $99). They know that they didn't send me anything yet they want to charge. ALSO, they don't want to give you your money back UNLESS you fill in their feedback??? Do these people even know what they are doing? They need to learn how to listen. Their predatory app is disgusting. I could never talk to a person.Mindbloom
Date: 12/12/2024
Hi, ******. Thank you for reaching out to us. Due to privacy rules, were unable to publicly discuss individuals' information, but we encourage anyone with questions or concerns to contact us directly at ************************************************************.
Mindbloom's pricing is explained on our website at **********************************************, and our refund policy is explained at ***************************************************************************************************************. People who have not yet started their program may be eligible for a partial refund, and can contact our support team through our *********** or chat with us through the Mindbloom app or via the web at **************************.
We understand that a member of our Support team has taken care of this so we believe this has been resolved. If you have any additional questions, please contact us through our *********** (**************************************************)
Wishing you all the best,
The Mindbloom Team
Mindbloom
Date: 03/13/2025
Hi *******, thank you for sharing your concerns about data privacy at Mindbloom. We take all privacy matters ************ address your specific concern: There is no connection between our patient data and any external organization, including DOGE. Our founder's spouse's employment has no bearing on our data privacy practices or access protocols. These are entirely separate professional spheres with no data sharing or operational overlap.We maintain strict boundaries to ensure that client data remains completely confidential and is never shared outside of the appropriate channels, and we follow stringent privacy policies and procedures. For more information, you can see our Privacy Policy here: ***************************************************** and that of our affiliated medical groups here: ********************************************************************** Wishing you the best,The Mindbloom TeamReview fromS. H
Date: 11/19/2024
1 starS. H
Date: 11/19/2024
*****************. You have to subscribe then pay $99 to have a consultation. Then if you decide after the consultation that the services are not for you, you have to pay $99 to cancel the subscription or you will be charged in ********************************************** not. The clinician lies to you about the timeframe but in the fine print it says it so apparently its your fault for seeking mental health support. Should be illegal.Mindbloom
Date: 11/25/2024
Hi, ******. Thank you for reaching out to us. Due to privacy rules, were unable to publicly discuss individuals' information, but we encourage anyone with questions or concerns to contact us directly at ************************************************************.
Mindbloom's pricing is explained on our website at **********************************************, and our refund policy is explained at ***************************************************************************************************************. People who have not yet started their program may be eligible for a partial refund, and can contact our support team through our *********** or chat with us through the Mindbloom app or via the web at **************************.
We understand that a member of our Support team has taken care of this so we believe this has been resolved. If you have any additional questions, please contact us through our *********** (**************************************************)Wishing you all the best,
The Mindbloom TeamReview fromJohn M
Date: 11/15/2024
1 starJohn M
Date: 11/15/2024
Mind Bloom falls short of fulfilling their promises. I expressed my concerns regarding their physicians and therapists ******* through sessions and lacking honesty. Their poor bedside manner was disappointing. I would not even recommend this therapy to my dog, let alone another person. Despite reaching out and receiving an email assuring me that my concerns were being taken seriously, I never heard back from them. This lack of follow-up confirms my belief that this company is not genuine. I am committed to sharing my negative experience with everyone.Mindbloom
Date: 11/25/2024
Hi ****,
Thank you for sharing your feedback. Privacy rules generally prevent us from publicly discussing personal information, and we encourage anyone with questions or concerns to contact us directly through our *********** (**************************************************)
We understand that engaging in a therapeutic program is a significant decision and clients may have important questions before choosing to proceed. Our clinicians are committed to providing thorough answers during consultations, working within structured timeframes to ensure meaningful and thorough consultations. If more time is needed, we can arrange additional sessions. If a client feels their clinician isn't a good fit, we encourage them to contact us so we can match them with another clinician who may better meet their needs.
We understand that our support leadership team is already working with you to address your concerns, and we suggest continuing that dialogue so we can address your concerns directly and confidentially. As always, you can contact us anytime through our help center at ********************************************************************************.
Wishing you the best,
The Mindbloom TeamReview fromBilly S
Date: 10/16/2024
1 starBilly S
Date: 10/16/2024
Mindbloom got me in the door for a 99$ fee to experiment with their product. I enjoyed this product, but decided to cancel my service. I have been harassed endlessly by their payment AI since that time, receiving up to 10 emails a week. Mindbloom is seeking payment for medication I did not order or consume? They are seeking nearly 500$. Seems like predatory marketing to me.Mindbloom
Date: 10/21/2024
Hi, Billy. Thank you for reaching out to us. Due to privacy rules, we’re unable to publicly discuss individuals' information, but we encourage anyone with questions or concerns to contact us directly at [email protected].
Mindbloom's pricing is explained on our website at https://www.mindbloom.com/pricing, and our refund policy is explained at https://intercom.help/mindbloom/en/articles/8894531-what-is-mindbloom-s-refund-policy. People who have not yet started their program may be eligible for a partial refund, and can contact our support team at [email protected] or chat with us through the Mindbloom app or via the web at mindbloom.com.
If you have any additional questions, please contact us at [email protected]
Wishing you all the best,
The Mindbloom TeamReview fromRon M
Date: 09/16/2024
1 starRon M
Date: 09/16/2024
They called the police on me for no reason. These peop;le should be ashamed of themselves.Mindbloom
Date: 09/19/2024
Hi, ***. Thank you for reaching out to us. Due to privacy rules, were unable to publicly discuss personal information, but we encourage anyone with questions or concerns to contact us directly at **********************************.
While we cant share specific details, we want to assure you that our clinicians follow a protocol consistent with best practices and medicolegal guidelines, including a comprehensive psychosocial and health assessment for medical history, mental status examination and risk assessment to evaluate for any immediate risks, and other factors to ensure the best possible care.If you have any further questions or need assistance, please dont hesitate to contact us at **********************************.
Review fromLinda E
Date: 08/29/2024
1 starLinda E
Date: 08/29/2024
This company is horrible. They dont expose the cost until AFTER you pay the first ******.This is a scamMindbloom
Date: 09/02/2024
Hi *****, we appreciate you reaching out to us. Privacy rules generally prevent us from publicly discussing individual clients' information, and we encourage anyone with questions or concerns to contact us directly at **********************************.
Mindbloom's pricing is explained on our website at ********************************************************** who has questions about our pricing can also chat with us through our website at ********************************************** the Mindbloom app.
People who have not yet started their program may be eligible for a full refund, and can contact our support team through the aforementioned channels. We understand that you have been in touch with our Support team and this has been resolved.
Wishing you all the best,
The Mindbloom TeamReview fromStefan R
Date: 08/29/2024
1 starStefan R
Date: 08/29/2024
Clinician was rude and condescending Clinician was rude, condescending and asking trick questions in a very unprofessional way. Never would I recommend your company to anyone.Instead of asking trick questions or personal medical history questions ***** ********** should be more open and say I see that you have been prescribed ketamine treatment in the past instead of saying have you ever been prescribed ketamine? knowing she already knows the answer as she can see my past medical prescriptions etc. Trying to put a customer on the spot when their last treatment was several months ago, has a busy schedule and a newborn and lack of sleep sets the bar pretty low for your company.She was completely unprofessional and frankly had an unprofessional attitude.Requested a full refund. They already tried to block a previous refund but they would not refund so they asked me to continue and then I get this zoom call from someone obviously having a bad day and out there to get you. My last Mindbloom session was probably two months ago and they expect their customers to keep track of every detail. I used what was sent to me according to their program and over this call I felt accused of lying etc. There were 12 tablets total sent to me. So either this is a scam, they screwed up or they are not being specific in how to approach their program. I followed it step by step only to have ***** ********** treat a customer that spent lots of money on this just act unprofessionally. I expect a full refund for the entire program.Very disappointing as no real doctor would talk to their patient like this.Oh a try getting a refund. They are for sure quick to bill you without even asking if you are done would like to continue etc. But I will talk to my credit card company and put creed with a charge back for everything. This is a total disgrace.Mindbloom
Date: 09/02/2024
Hi ******, we appreciate you reaching out to us. Privacy rules generally prevent us from publicly discussing individual clients' information, and we encourage anyone with questions or concerns to contact us directly at **********************************.
While we cant discuss specific details, we can share that our clinicians conduct psychiatric evaluations to thoroughly review a client's medical history to ensure that the treatment plan is in their best interest. Our clinicians may ask certain questions during consultations to confirm or clarify information, which helps us provide the best possible care.
We understand that a member of our Support team has reached out to you. If you have any additional questions, please contact us at **********************************
Wishing you all the best,
The Mindbloom TeamReview fromBrian M
Date: 08/16/2024
1 starBrian M
Date: 08/16/2024
$99 Scam!Money back promised if the clinician finds you are not a good candidate. What they don't tell you is that no one ever gets declined, so you end up in AI customer service h*** waiting on appointments that never happen, or the clinician just cancels your appointment with no notice hoping that the user just quits the program and they pocket the $99. Do not give these people a dime, I'm not the only one in these reviews that have this claim.Mindbloom
Date: 08/19/2024
Hi Brian, we appreciate you reaching out to us. Privacy rules generally prevent us from publicly discussing individual clients' information, and we encourage anyone with questions or concerns to contact us directly at [email protected].
Mindbloom's refund policy is explained at https://intercom.help/mindbloom/en/articles/8894531-what-is-mindbloom-s-refund-policy, including information about the circumstances under which Mindbloom provides a full refund, $99 charge, 50% program charge, and no refund.
We understand that you have been in touch with our Support team. If you have any additional questions, please contact us at [email protected]
Wishing you all the best,
The Mindbloom Team
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