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Find a Location

Avanti Resort has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Avanti Resort

      8738 International Dr Orlando, FL 32819-9317

    • Avanti Resort

      12562 International Dr S Orlando, FL 32821-6946

    Business ProfileforAvanti Resort

    Resort
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Avanti Resort has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Avanti Resort

        8738 International Dr Orlando, FL 32819-9317

      • Avanti Resort

        12562 International Dr S Orlando, FL 32821-6946

      Location of This Business
      8738 International Dr, Orlando, FL 32819-9317
      BBB File Opened:
      4/2/2013
      Years in Business:
      11
      Business Started:
      2/26/2013
      Business Incorporated:
      8/8/2012
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Idrive Orlando Hotel, LLC
      Business Management
      • Erin Arpke, General Manager
      Contact Information

      Principal

      • Erin Arpke, General Manager

      Customer Contact

      • Rod O'Connor, General Manager
      • Katie, Office Manager
      • Erin Arpke, General Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/14/2023

      All clothes from dryer - laundry building 1. 10/13/2023 at approx. 11pm. Was told that no one on staff was available to check the laundry room cameras. ?Separately, none of the washers worked in any one of the three buildings for an entire night.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kimberly H

      1 star

      09/23/2022

      THIS MOTEL IS THE WORST. THEY NEED TO SHUT IT DOWN. ROACHES, MOLD, TO PLUMBING ISSUES. THEY CALL IT A RESORT. THEY FRAUDULENTLY TAKE YOUR MONEY OFF YOUR CARD A MONTH LATER LIKE YOU WOULDNT NOTICE. THE SERVICE SUCKS, THE CLEANING CREW DOES NOT CLEAN. ITS UNSAFE YOU HAVE PEOPLE SELLING ***** OUT OF THE HOTEL ROOMS. SOMEONE NEEDS TO DO AN INVESTIGATION. THIS PLACE NEEDS TO BE SHUT DOWN. THE WORSE HOTEL IN FLORIDA. THEY CHARGED MY CARD $155 WHICH WAS THE FULL AMOUNT EVEN THOUGH I DID NOT STAY. I HAVE MY RECEIPTS OF MY HILTON STAY. I WOULD NEVER RECOMMAND THIS MOTEL EVER IN LIFE.

      ************************************************ IT IS NOT SAFE.

      Avanti Resort Response

      09/27/2022

      Hello, we have spoken to this guest and she has proceeded to go around and post reviews on multiple sites. the guest booked through a 3rd party that was originally to be paid to the 3rd party. the guest cancelled the booking with the 3rd party but still stayed two nights with the hotel. therefore the guest is responsible for the charges. As we care about our guest stay, proceeding to blackmail the hotel to remove the charges or she will post negative reviews is not how we operate. Stay Safe.

      Local BBB

      BBB Serving Central Florida

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