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Find a Location

Timeshare Closing Services, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTimeshare Closing Services, LLC

    Timeshare Transfer
    BBB accredited business

    Additional business information

    Additional Info:
    Please verify you are working with Timeshare Closing Services before sending money.

    It has recently come to BBB's attention that scammers are pretending to be Timeshare Closing Services. The scammers are using Timeshare Closing Services address but a different phone number and demand payment via Moneypac, Western Union, GreenDot, etc.

    Please call (877) 889-2373 to verify that you are talking with Timeshare Closing Services.

    Timeshare Closing Services is a licensed title company and all transactions use an online secure credit card payment system. Timeshare Closing Services will NEVER ask you to pay via Moneypac, Western Union, GreenDot, prepaid credit cards or other untraceable payment systems.
    See all additional business information

    At-a-glance

    Customer Reviews

    2.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/25/2009

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company is the parent company for a family of companies in the timeshare industry offering consulting and services for timeshare developers and individual owners.

    Business Details

    Location of This Business
    8545 Commodity Cir Ste 100, Orlando, FL 32819-9002
    BBB File Opened:
    10/1/2004
    Years in Business:
    25
    Business Started:
    2/19/1999
    Business Started Locally:
    2/19/1999
    Business Incorporated:
    2/19/1999
    Accredited Since:
    6/25/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Nancy Straka, Vice President
    Contact Information

    Principal

    • Nancy Straka, Vice President

    Customer Contact

    • Nancy Straka, Vice President
    Additional Contact Information

    Fax Numbers

    • (407) 352-4792
      Primary Fax

    Website Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/10/2024

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    I verbally agreed a fee of $4,297.00 to get rid of our timeshare with Strategis Realty (SR) which was to include them paying the 2024 maintenance fee and removing us from the title. Feeling under pressure from SR I used my AMEX card Nov 30 2023 over the phone to pay the amount - which was to go into escrow until everything was completed. The fee included them paying the soon to be due 2024 Maintenance Fees and the legal fees associated with removal of our names from the timeshare title. SR brought in Timeshare Closing Services (TCS) to handle the transaction and our payment was made to them. I received the legal documents from TCS Trust on December 01. The request was for us to review the documents, print and sign, witnessed by a notary and return the executed documents. As my wife was out of the country until late December I told them we could not execute the documents until she returned. In fact I booked at Notary at ********** for when she returned.I contacted an independent timeshare expert for a free consultation. I gave him the details of the would be transaction with TCS and he did a little research online and advised me strongly not to proceed, based on his knowledge of the industry, SR/TSC next steps and timing of transfer of title, and a review of TCS online (BBB etc.). I advised SR and TCS around December 21 2023 that we were not proceeding with the title change process, that we would be paying the maintenance fees ourselves and would not be executing the agreement documents sent. We paid the maintenance fees for 2024 ourselves on Dec 21, 2024, and received no services from TCS or affiliates.I received several aggressive calls from SR afterwards. I told them that the maintenance fees were now paid and that I had opened a dispute with AMEX to get the in-escrow payment eliminated. We received Again, we did NOT execute the contract, we DID pay the Maintenance Fees ourselves and TCS did NOT provide any title transfer services. All dSocumented cam!
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gregory L

    1 star

    08/25/2023

    I find this company suspicious. They require all funds to be deposited upon the opening of the escrow. They then threaten to not work on the transaction even though they are not a party to the transaction. They have fiduciary responsibility to both buyer and seller. However, by trying to extort money from the buyer when they don't know closing costs or date of closing, they are violating those fiduciary duties. Has anyone thought about reporting them to the proper Florida authorities for civil or criminal investigation?

    Local BBB

    BBB Serving Central Florida

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