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Business Profile

Used Car Dealers

AMP Auto Sales

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/22/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 01/10/2023 I purchased a vehicle from AMP Auto sales cash. the vehicle was advertised online as follow "09 Honda Accord excellent condition no mechanical issues runs great"... when I take the car I park it in my garage and I start noticing oil stains and the car wouldn't start so I called the owner and messaged them via ********. they sent a mechanic out and he stated that the car had a bad part that he will change and that will solve the leak he also mentioned that another part was bad and it can cause a timing problem. the owner refused to repair that. I proceeded to ask for a refund and the owner stated that he sold me the car as is. I explained to him that I never signed anything stating such thing. after waiting almost three weeks to get my title he then adds a form saying as is that I didn't sign. my original bill of sale does not state as is online does not state as is the car had no as is stickers. now I have a car that I can't drive because the dealer lied about the conditions of the vehicle. I have a screen recording that I will add to a flash drive to submit for evidence along with all the messages back and forth with the owner along with the lies from the mechanic. After reviewing the bill of sale I noticed that the Clerk inputed that the vehicle was a 2006 but I didn't bother because the vin matched.

    Business Response

    Date: 02/22/2023

    To whom it may concern 

     

    car was sold as is customer knew if n was told that before purchase … after purchasing the car saying it’s to take out of state which means it will not b register in fl customer was told pick up he’s title .. that he decided to pick up 3 weeks later it’s on him .. we have 30 days to provide that ..  car was sold as is it’s in paper & on video . Sending a mechanic to help with the leak was out of kindness u than wanted extra work done to the car .. car was sold way under the price was advertised cause the customer said he will handle it .. after a month he wants a refund ? Dealers don’t do refunds not even the same day after car it’s taking out . Was willing to help & all but now it’s out of my hands 

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