Business ProfileforInfotainment.com

I ordered a 2019-2024 Chevrolet Silverado Or GMC Sierra ******* OEM Backup Rear Camera LCD Mirror. I received a $1,500 box of electrical equipment with nothing sealing it inside but the shipping label on one end. Inside the box was my 3rd brake light with a camera, my LCD mirror and a small piece of bubble wrap that was just thrown in the box and not protecting anything. Both items freely bounced around inside as the wrap was not attached to anything. The brake light has scratches and Infotainment did not include the camera wiring to connect for video.I contacted customer service on a Saturday to tell them about the missing item. ************************* e-mailed me the following Monday. **** told me he was looking into the issue so I was hopeful. **** eventually insisted they shipped me a wire but I did not receive one. There was literally only my mirror, brake light and a small piece of bubble wrap.************************* actually emailed me a grainy picture and a video of a faceless guy cutting a sealed box open and placing what appears to be 2 items...I suppose to convince me that was my actual order LOL...which was impossible to prove, besides that did nothing for me still not receiving my camera wire that I paid for.Had I known to record my unboxing of Infotainment packages, I would have for my own proof and protection. Many of my truck interior parts including my roof headliner was disassembled before I realized they did not include that wire and I thought I'd wait on Infotainment customer service to fix this...but to no avail.I realize the box I received was the first red flag along with the scratched and unprotected $1,500 items inside Infotainment customer service is terrible so buyer beware. It's a shame because I was interested in other products I planned to purchase. If you can find another company for your item(s), that will be your best bet. BUY FROM A REPUTABLE AND HONEST COMPANY THAT TAKES PRIDE IN CUSTOMER SERVICE!