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            Business ProfileOviedo Veterinary Care and Emergency

            Veterinary Surgery

            Contact Information

            3011 W State Rd 426,

            Oviedo, FL 32765

            Get Directions
            (689) 689-6100

            Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            Business Details

            Location of This Business
            3011 W State Rd 426,, Oviedo, FL 32765
            BBB File Opened:
            10/14/2021
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            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            11/27/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            On 11-19-2022 my dog threw up blood at 11:00 pm, we went to Oviedo Veterinary Care - Emergency looking for help, we waited in a room for at least 2 hours, at 2:00 am a nice vet tech named ******* came to the room and we explained the situation, she told us that the doctor was going to start a surgery that will take 4 hours, she sent us home and she will call when the doctor was ready to see us, she gave me the email address to sent my dog immune system diagnostic, I did and she called me to tell me the doctor was done with the surgery and we can come back. We did and ******* took good care of my dog, but we never saw the doctor. We went to Emergency care to talk to a doctor about the situation, she never, never showed up in the room to explain anything.I sent an email complaint to them about the situation the next day and requesting my $125 visit charge back, I'm ok to pay for the tests and medicine that my dog received, they never answered my email.I believe in an emergency situation you want to talk to a doctor about the situation.
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            BBB Serving Central Florida

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