Business ProfileforBCA Financial Services, Inc.

This complain is addressing unethical billing issue. I went to the hospital back in November, in December and January I received final bill notice of under $200 which I paid. Attaching screen shots of their bills as well. Bills stated insurance covered everything else. I had funds at the time but since **** said all was paid I used up my funds on other health care needs. Now in May I get a bill of $2093 I call manager who told me to start a review which I did. She also assured me I was not going into collections and to send a review email out Her name was ******. Now beginning of June I find out my bill has been sent to their collection agency in house and it was not reviewed. I also had insurance on the line with ******** who said this was never adjusted and my responsibility was always this amount of $2093. ******** made a mistake stating insurance covered everything and now I am out of funds. I am requesting cancelation of this bill its not legal for then to do this. Also not legal for them to send me one notice and send me to collections. I checked all my emails for my chart and never did they send me a notice of this new amount. Also recently spoke to Manager ************************* who also has not gotten back to me on this matter. Screen shots attached clearly clarify that ******** noted all was paid. I am a person which a very high credit score and never ever had this issue. Hospital is unethical. This was illegally sent to this collection agency and I have started a review with them as well but no response. Per above I have documents that show bill was zero and they stayed all was paid by insurance. They cant bill me 6 months later because they made a mistake, I dont have those funds anymore!