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Business Profile

Pet Store

Petland Pembroke Pines

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Store.

Reviews

This profile includes reviews for Petland Pembroke Pines's headquarters and its corporate-owned locations. To view all corporate locations, see

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Petland Pembroke Pines has 2 locations, listed below.

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    Customer Review Ratings

    3.91

    Average of 11 Customer Reviews

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    Review Details

    • Ramon O

      Date: 01/04/2025


      Amazing staff and Kai was the best 5 start service

    • Landi P

      Date: 01/03/2025

      Amazing place to shop! The discount I got ok the pup is amazing!

    • Robert L

      Date: 11/24/2024

      Amazing help and customer service. Very knowledgeable and professional as well as personable.

    • Joy M

      Date: 11/24/2024

      Steven was outstanding and so wonderful! I couldn’t do it without him! He is so kind and helpful that made this dog purchase a success! Very knowledgeable and so kind and patient!

    • Enrique L

      Date: 11/23/2024

      Amazing customer from *****. Very happy with the service in Petland

    • Angeline M

      Date: 08/19/2024

      Angeline M

      Date: 08/19/2024

      great service * i took my beautiful chihuahua **** home all thanks to ***** (a literal *****) * im thankful for all the tips his coworkers and him gave me *

      Petland Pembroke Pines

      Date: 11/19/2024

      Thank you for taking the time to provide us with your feedback, as it holds significant value for us. We are delighted to have you as a loyal Petland Family Customer and truly appreciate your continuous support and trust in us.
      Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

    • Willie B

      Date: 07/13/2024

      Willie B

      Date: 07/13/2024

      ***** was amazing very engaging dedicated loving person knows what she is doing and like to place the right dog with the right family

      Petland Pembroke Pines

      Date: 07/23/2024

      We appreciate you taking the time to share your feedback with us, as it means a lot. We're thrilled to have you as part of our Petland Family and value your ongoing support and trust. Your 5-star review brings us joy and reinforces our passion for what we do.

    • Lesly Q

      Date: 07/03/2024

      Lesly Q

      Date: 07/03/2024

      So thankful to have found my new family member! Thank you ******** and *****. They were super helpful!

      Petland Pembroke Pines

      Date: 07/23/2024

      Thank you for taking the time to provide us with your feedback, as it holds significant value for us. We are delighted to have you as a loyal Petland Family Customer and truly appreciate your continuous support and trust in us.
      Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

    • Jessica D

      Date: 04/23/2024

      Jessica D

      Date: 04/23/2024

      My daughter (8 years old) and I went to Petland in Pembroke Pines to see if they had any HYPOALLERGENIC puppies. I let the assistant know my daughter is allergic diagnosed from her pediatrician through an allergy test with blood work. The associate let us look at two puppies 1) was a poodle I said no it was 8k the 2) one was a Cavapoo I asked if it was hypoallergenic and I was told yes its fine. I ended up purchasing the puppy for $6500 thru two different lenders. We leave with the puppy around 8:30pm we live about 45 min away my daughter sets the puppy up in her room and is beyond happy. Sunday morning she wakes up around 7:30am asthma, attack, eyes, red and swollen, red and blonde all over her face She was having an allergic reaction. I called her DR told me to give her Benadryl. I immediately called Petland that morning. I only had the puppy a few hours between Saturday night at 8:30 to Sunday morning at 7:30. I was told there was nothing they can do the puppies mine and that is that.. I had to give the puppy to a family friend. We couldnt keep him in the house due to my daughters allergies. I am now trying to proceed on paying the smaller loan with the second lender for 1875. Find the lender there no documentation I keep getting the runaround between three different phone numbers and Im still now currently waiting on Petland to call me back, I have the first lender for 5000. Im still willing to pay back the loan that I took out for the puppy that I dont have however, I am still trying to figure out where the loan is for the 1875. The puppy I purchased is now with a friend of the family who is keeping the puppy and I am still responsible for the loan and Im not even able to figure out where half of the money is and who Im paying.

      Petland Pembroke Pines

      Date: 08/05/2024

      We take pride in how we care for our puppies. All of our staff is trained and love our animals. We are sorry this customer felt this way but we can assure if we will correct any necessary issues. We invite you back into the store to speak to a store manager.
      Thank you.

       

    • Colleen S

      Date: 03/27/2023

      Colleen S

      Date: 03/27/2023

      If I could give 0 stars I would. My brother and his exwife purchased a dog here. My brother's ex wife went and looked at dogs. Much to his dismay she choose a $5,000 dog (how a puppy mill dog costs that much is beyond me!) He disagreed with a dog costing that much The sales person had her fill out the application in his name, since he had great credit, and they pushed the financing through without his approval. I would love to see the application and his signature cause I know it is her that signed.Now my brother has amazing credit, but they assigned him a credit card with 30% interest rate!!! So not only do they s**** you with the price of the puppy mill dog they then get you with a 30% interest rate credit card to pay for the over priced dogs.Sorry but this place is a total scam and honestly how anyone works here is beyond me.Please people...go adopt before supporting businesses like this!

      Petland Pembroke Pines

      Date: 08/05/2024

      We are an ethical business that has been open for several years and have made many customers happy with their purchase. We strive to offer the best customer service and financing options for customers with that being said we cannot offer financial literacy at the time of purchase we simply state the terms and options.

    Petland Pembroke Pines is NOT a BBB Accredited Business.

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