Business ProfileforBob Tyler Toyota

Purchased the vehicle on Feb the 16th 2024. The engine light came on the same day purchased and they took it to the service department for a couple mins came back and the engine light was off told me the car was totally fine, a couple of days later I noticed the car was having some major issues, losing coolant rapidly, smoking. Spoke with the sales manager and said that all they could do is for me to bring it back to the service department to have it looked at. Took it to the service department and they looked at it and confirmed the car had major issues with the engine (possibly coolant intrusion). I literally cried in the service department begging to get a resolution for this car I had purchased that was only a few days old. NOTHING. A couple of weeks go by and the car is non drivable in a shop, I have waited for almost 3 months to get the car fixed, been without a vehicle for months. I did purchase an extended warranty and they did approve the repair since I was not at fault. Now I’m stuck with a 1,200.00 bill to get the car out of the shop and to have a drivable vehicle again. ALL BECAUSE BOB TYLER TOYOTA SOLD ME A BAD CAR. From the day I bought the car they were not willing to do anything to help with repair or costs from a vehicle that had coolant intrusion. I am disgusted and disappointed by being highly taken advantage of by selling me a unreliable undependable car. This was very wrong and they know it. Left reviews and the service advisor comments to reach out to work on a resolution and actually talk to him and still says they are not willing to help with anything even though none of this was my fault. A resolution for this should have been resolved the day I purchased the vehicle.