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Business Profile

Anesthesiologists

St Lucie Anesthesia Associates, LLC.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Anesthesiologists.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/26/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had surgery on 12/07/2023, my primary insurance paid on the claim. My secondary insurance is ready to pay but the information they have is incorrect for the company (st Lucie anesthesia, LLC)I have called and spoke to people numerous times at this company and no one has corrected the necessary information. I have done all I can do. Get your billing department to correct this information and stop harassing me every month, this could have been paid to you 11 months ago!

    Customer Answer

    Date: 10/25/2024

    Every month this company sends me an invoice. I've spoken with them numerous times. Last time I told them I spoke to ********, my secondary in insurance,  and told this company that there payment is waiting to be sent to them my they're credentials are incorrect at *********

  • Initial Complaint

    Date:02/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid $600 for anesthesiology procedure and did not get my receipt. They stated it would be emailed to me and never happened.

  • Initial Complaint

    Date:02/13/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A payment plan was agreed by myself and ***** and **** from billing to be charged $25.00 monthly. I gave ***** my credit card and she charged me the full amount of $446.76 which I didnt authorize. I called several times daily for the past couple of weeks, left hundreds of messages but no one ever calls me back. I have asked to speak with supervisors and left messages but have yet to receive a phone call back to refund my money. This billing office is fraudulent and totally unprofessional and I will report your company to the better business office, American medical **************************** if this is not resolved today.

  • Initial Complaint

    Date:02/06/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I do not know why my dad received a bill from ST LUCIE ANESTHESIA ASSOCIATES 12 months after the surgery that he did had at *****************************. I had paid the *****************************. twice. If you call, remain on hold endlessly. I believed all other payment is covered 100% by insurance and they billed it as a different procedure not covered by insurance. The company total uncreditable.

St Lucie Anesthesia Associates, LLC. is NOT a BBB Accredited Business.

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