Business ProfileforAir Con International, Inc.

I called them 1 year ago with the same problem , I am having exactly 1 year ago almost to the date. My heating on this ac has never worked I have had two hvac companies come out and state the sme thing. This is a piece of junk and it is the manufacuteror. I paid 1,ooo out of reparis myself , not advixed one year ago it was under warranty, another I called today regarding my 5 year warranty the overstock told me I had. I have spoke to the customer service rep, twice the exact same one, that is miserable and out of line. I told him I was taping the conversation and he refused ot have it taped, He refused to give his name. Then he stated lady, you had 90 days to feel out a from to have 5 years on it. DID YOU DO THAT!!!! 3 times he asked me this while I was asking his name. HE TOLD ME I WAS UP ON MY WARRANTY of 1 year and too bad...He blamed overstock .com for storing and shipping the machine out. THIS IS A LEMON AND HAS cost me both ******* now no heat and huge bills using a small ******** THe ac worked mildly then wham!!! HEater stops working. Now the mother board is out the compressor which has a 7 year warranty and still teliling me the reason he has his job is because he is so good at what he does. He blamed me for the warranty card, I called overstock they googled teh product and told me It shows I do have a 5 year warranty... THE CUSTOMER SERIVCE at AIR con told me it was on the outside of the box, i just had to use my phone and scan in the warranty when I fist got it and I would have 5 years but again too bad. He initally said he needed a teck to call and tell him what was wrong. I told him I would, Then he started in that wouldn't work either because I simply had no warranty, I read him 3 codes it was throwing , compressor heat sensor and no communicatiion.....