Business Profile
Customer Services
Reed Market Company, Inc.This business is NOT BBB Accredited.
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Complaints
Customer Complaints Summary
- 183 total complaints in the last 3 years.
- 13 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:04/14/2025
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
They tried to take Money from my accountBusiness Response
Date: 04/15/2025
We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.Customer Answer
Date: 04/30/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** ******Initial Complaint
Date:03/23/2025
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Something is not right here and seems like a complete scam. I have recurring charges on my credit union account that read "Point Of Sale Withdrawal ********* ******************************" I have no idea what these charges are and I have not signed up for any services nor received any subscription products. I just noticed a suspicious charge and searched my credit union history to find multiple monthly charges that are not authorized: 8/22/2024 $4.95 8/26/2024 $39.95 9/5/2024 $4.95 9/24/2024 $39,95 10/5/2024 $4.95 10/24/2024$39.95 11/4/2024 $4.95 11/23/2024 $39.95 12/4/2024 $4.95 12/23/2024 $39.95 1/3/2025 $4.95 1/22/2025 $39.95 2/3/2025 $4.95 2/21/2025 $39.95 3/4/2025 $4.95 3/23/2025 $39.95 Pending Total of unauthorized charges are $356.20 I have no record nor receipt of EVER making a purchase. I would like this to be resolved by way of full refund otherwise I will pursue action with the *************************.Business Response
Date: 03/24/2025
We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.Customer Answer
Date: 03/28/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.I have attached documentation showing that funds have been refunded.
Sincerely,
**** *******Initial Complaint
Date:03/18/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company has taken money from my account four times without my consent. I want this to stop and I want reimbursed! I also want money for my time that I will have to invest into getting this resolved and the stress it has put on me. I no longer feel secure with my funds. I'm always checking my account worried they've taking it all. Thank-you!Business Response
Date: 03/19/2025
We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.Customer Answer
Date: 03/20/2025
I would like to know how and why they would use my card without permission. What theyvr done is fraudulent a d illegal. To prevent this from happening other ppl id like to press charges if they are warranted.
I mean if someone gets caught robbing a bank they don't just return the money and call it even. There are consequences. And I feel the **** company should have consequences as well.
Initial Complaint
Date:02/28/2025
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My mothers card was charged 1 times for no reason. She has Cognitive decline so her mental state is very vulnerable. 1) Jan 16, 2025 -$58.90 2)Jan 27 ***** -$7.30 I have no ideas why these a charges area happening or what tire company is.Business Response
Date: 02/28/2025
We will gladly help resolve this issue. Unfortunately, we were unable to locate any account associated with the name ******** ******* or the email address **************************** To help us further investigate this issue, can you please provide the customers first six and last four digits of the credit card that was charged. We will then be able to provide further assistance.Initial Complaint
Date:02/05/2025
Type:Product IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Yesterday February 4 2025 I was at an event where I was told I needed to sign in and I could do so with my phone by using the qr code on a sign in the store. When I did this, it went to a site that asked me for my information and a card . I had no reason to think this was anything but the business that I was visiting, but apparently the qr code hijacked their site and rerouted me to *********. Before I completed anything (at least I thought) I asked a store employee, who told me that their website does not ask for card info. That is when I realized I was being scammed. I immediately went outside and called my bank and cancelled the card. But they managed to get in one charge. Now I need to go to the bank and file a dispute.Business Response
Date: 02/05/2025
There were no charges to the credit card. We have blocked the credit card in question from any future attempts.Customer Answer
Date: 02/20/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** *********Initial Complaint
Date:10/21/2024
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
The transaction(s) were made electronically on 10/18/2024. The company is using spoofing to trick people into accepting a monthly recurring charged subscription. I was attempting to set up a parking app on my phone. I was redirected after following a link with the actual apps name.The subscription paragraph promises that subscribers can opt out and that the trial is free but there were 3 separate charges to my debit card. The transaction was also flagged as fraud by my bank.Business Response
Date: 10/22/2024
We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.Customer Answer
Date: 10/23/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** ******Initial Complaint
Date:08/26/2024
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Thank you for your outstanding service.Recently we have noticed charges on our credit card account statement. Upon research, we were able to ascertain charges going back to November, 2023. November '23 (1.95; *****); December '23 (4.95; *****). These charges continue into 2024. On June 6, 2024, there are double charges of 4.95 x 2 and ***** x 2. We have disputed these charges with our credit card company. Our credit card company has canceled our card ending in 7844. We are not aware of any services being received by this company. Charges from 11/22/23--6/6/24 total $321.45.Business Response
Date: 08/27/2024
We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.Customer Answer
Date: 08/28/2024
Our credit card ending in 7844 has been canceled. How will refund be received?Business Response
Date: 08/28/2024
The transactions have been refunded in full on August 27th, 2024. We suggest you contact your bank for more information regarding the refund.Customer Answer
Date: 09/05/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
**** & *************************Initial Complaint
Date:08/19/2024
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
July 30, 2024 WLYGT.net charged my debit card $4.95 and then charged my debit card again on August 19, 2024 for $39.95. I did not order anything from this company. I don't even know what this company is or why it has charged me. I'd like a refund of all money they have incurred from my account.Business Response
Date: 08/19/2024
We will gladly help resolve this issue. Unfortunately, we were unable to locate any account associated with the name ************************ or the email address ********************** To help us further investigate this issue, can you please provide the customers first six and last four digits of the credit card that was charged. We will then be able to provide further assistance.Customer Answer
Date: 08/20/2024
If the **** Company is saying they don't have any records of their transactions with my account, it could be my last name is misspelled. It should be spelled ******.Customer Answer
Date: 08/20/2024
Complaint: 22162349
I am rejecting this response because: Your company should have records of the transactions under the name *****************************. The last name was misspelled on the original messages. Please check again.
Sincerely,
*****************************Business Response
Date: 08/27/2024
We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.Initial Complaint
Date:08/02/2024
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This occurred on August 2, 2024. This is for information purposes only. I received an text message and then an email from my credit card company concerning potential faudulent charges to my card. There were two charges from WLYGT.net . The first for $1.95 and the second for $39.95. Both charges were declined by my credit card company. My card had to be canceled and a new one issued, which is a real hassle, especially if you have recurring payments from the card. After research this, apparently this has happened before with this company. There should be some way to stop this.Business Response
Date: 08/05/2024
There were no charges to the credit card. We have blocked the credit card in question from any future attempts.Customer Answer
Date: 08/05/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. That card has been canceled anyway. I just wanted the business and others to be aware this happened.
Sincerely,
*************************Initial Complaint
Date:07/27/2024
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This amount was charged to my debit card account and I have no record, no memory or did not makeany purchase with them. WYLGT.TOP 26-Jul-2024. Communication with mediabundle.com and Reed Market company led to "canceling my subscription" which I never made. No mention of a refund.Trade Date 26-Jul-2024 Settlement Date 26-Jul-2024 Net Amount -$49.95 USD ******************** Code dp Account #Transaction Type Withdrawal Transaction Description DEBIT CARD PURCHASE OUTSTAND AUTH 07/26 WLYGT.TOP Key Code 30 Source Destination $CASHBusiness Response
Date: 07/29/2024
We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.Customer Answer
Date: 07/29/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************
Reed Market Company, Inc. is NOT a BBB Accredited Business.
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