Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Foreclosure Help

The Recovery Agents, LLC

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

27 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Keith B

    5 stars

    10/16/2024

    I can't say anything negative, signed the agreement in June and today our agreement ended. I actually signed two agreements, because they handled the first one flawlessly. I've read the complaints to the BBB back in June and have seen or witnessed any of what the complaints included. Patience in the process is what is really needed, and I suffer from a lack of patience. Believe me they are worth the go if you cannot handle the process all your own.
  • Review from Becky F

    5 stars

    08/13/2024

    If you are in a distressed situation, just call them already. I also was handling it, but I really just needed a helping hand. Great people in that office.
  • Review from Brenda R

    5 stars

    04/04/2024

    I think the recovery agents are very nice people that work hard to help you in the process of recovering funds from foreclosures very capable in handling any issues you may come up with or go through I appreciate them.
  • Review from Ad L

    5 stars

    11/17/2023

    Life changing, just when we thought there was no hope, Justin came to my families rescue. Our home foreclosed and we could not find a way to save and move into something new. I usually am good about screening my phone calls but for some reason I answered a call from Justin @ The Recovery Agents. I am so glad that I answered that call. Justin was able to secure the money my family and I needed to start our new lives. To find another home and be secure. Justin and his team did it! To all those that have doubt, just do yourself the favor of listening to Justin or someone on his team. This is real! Thanks Justin!!!! Thanks guys!!

    The Recovery Agents, LLC Response

    11/20/2023

    ******, 

    We are incredibly happy we were able to assist in closing out your case, and helping you get setup for that next step in life, wherever it may take you. 

    Simply know we'll always be a resource for you if you ever need anything in the future. 

    All the best to you and the family and have a great rest of your 2023! 

  • Review from Drew S

    5 stars

    11/16/2023

    Definitely persistent, but they have good intention. Received my funds in about 3 months. Great service, and quality communication.

    The Recovery Agents, LLC Response

    11/17/2023

    ****, 

    Thank you for leaving a review! We are glad we were able to get a hold of you amongst the mayhem that surrounds the Day of Auction to get this case closed for you. 

    Thank you for trusting us with your recovery process, and call us if you ever need anything. 
  • Review from Robert T

    5 stars

    11/13/2023

    Great team in that building. Keep up the good work. Unbelievable how many people reach out. After speaking with 4 or 5 companies, I knew there was no other choice. Far superior knowledge of the system.

    The Recovery Agents, LLC Response

    11/14/2023

    ******, 

    Thank you for the kind words! We pride ourselves in being the leaders of this industry and are incredibly happy that it allows us to help as many homeowner's as we can, here in the ****************. 

    Thank you for trusting ** with your recovery process, and have a great rest of your year.

    Don't hesitate to call or email as always if you ever need anything, always here to help! 
  • Review from Susan L

    5 stars

    11/07/2023

    What a world where an HOA can foreclose on your house. Happy I at least got some money back from it. Good job from the men and women working for The Recovery Agents.

    The Recovery Agents, LLC Response

    11/07/2023

    *****, 

    Thank you for the kind words. Glad everything is all well with you and the family and reach out if you ever need anything moving forward. 

    Enjoy the rest of your 2023!
  • Review from Ana S

    1 star

    09/19/2023

    It is unbelievable the level of HARASSMENT from this place. They will call back to back for over 15 times from different numbers, every day!!! despite stating multiple times that I was not interested in doing business with them.

    The Recovery Agents, LLC Response

    09/26/2023

    ******************,

    In the ****************,there are hundreds of foreclosures that take place every day where homeowners unfortunately lose their homes to the banks, with no recourse, and no funds coming back to them.

    In this case, however, there is over $60,000.00 in estimated Overage Proceeds due back to the Heirs and relatives to the Estate.

    Being that you are the mother and potential guardian to the two entitled minors of a deceased party on the case, unfortunately, all calls and communications from the courts, and various entities will be funneled to you, as the primary decision maker and point of contact for the case.

    We understand it can be a very stressful time for all parties involved in a foreclosure. Homeowners and their heirs/relatives are completely inundated with phone calls from several companies, cash investors for months leading up to the sale, and especially on the date of the auction if it sells for auction.

    With the above in mind, for the repeat phone calls we apologize if it added to that stress, however, if you gave us the opportunity, we couldve informed you of the life changing money coming into the family.

    As the largest Asset Recovery Company in the ****************, we help close to ***** families in recovering their surplus funds coming back to them every year. This helps families build their new life, pay for medical bills, pay for schooling, food, even purchasing their new home. Many homeowners say they are not interested and will handle it, but then move on to sign with an alternative party that doesnt follow ** Statute ****** guidelines, charging homeowners largely over the Statutory Prescribed Rate of 12%. Alternatively, many then dont even file a claim for weeks or months after the sale, giving adequate time for lienholders or other heirs to come forth and eat up the remainder of the funds altogether.

    The reasons above are the only reason for our persistence, as we cannot express how many people sign after 4 months of frustration with the court process, and slow turning wheels of the legal system.

    If youd like to learn more or would like our assistance in recovering surplus funds on this case, dont hesitate to reach out, as well always be here to help. We work with no out-of-pocket costs whatsoever, with experienced, in-office, foreclosure surplus attorneys that can make this stressful time, a smooth and hassle-free process for you and the kids.

    We wish you the best moving forward and if you or your loved ones need anything regarding Foreclosures or *********** here in the ****************, just know we are always happy to assist.

    Call or text ************ to connect with one of our Office Managers at any time.
  • Review from Eric A

    5 stars

    08/04/2023

    The Recovery Agency was amazing!! They were knowledgeable, kind, caring, understanding and very supportive throughout the whole process. I was grateful to have Justin F**** as my agent and go to person he dealt with me and the case very professionally, was always there & had a solution for every problem. I give Justin & this agency 5 Stars. Eric A FL USA

    The Recovery Agents, LLC Response

    08/07/2023

    ****, 

    Thank you for taking the time to leave a review, as we know it's been a crazy past few months. Wishing your family all the best moving forward, and as we discussed, if you need anything in the *********** space under any circumstance, don't hesitate to reach out. Always here to help. 

    Thank you and enjoy the rest of your year! 
  • Review from Julia K

    5 stars

    08/01/2023

    Very professional, helpful and patient with me. Delivered what they promised. ****** was very supportive and reassuring throughout the entire time

    The Recovery Agents, LLC Response

    08/02/2023

    *****, 

    Thank you for taking the time to leave a review for us here at The Recovery Agents! It truly was a pleasure working with you, and we are happy to have closed out this case for you. 

    Only great things ahead. All the best to you and the *********************.

    Wishing you a great rest of your 2023! 

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.