Business ProfileforBeachcomber Resort and Villas

We checked in on June 2nd our room was not ready till after 4PM. Once in the room I went to give my baby a bath only to find a bathtub full of pubic hair and a clogged drain! I tried the sink, also clogged! I was unable to bathe my daughter or wash her bottles! The ice bucket was also FILTHY! I called the front desk and was told a supervisor would call me in the morning when they got in. I was not offered cleaning or a new room (please check your cameras to confirm THE ***** AS I WAS TOLD I WAS LYING BY ******)! That night we heard screaming on our balcony and banging, we thought we were getting robbed! My parents were staying in the room next to us and my dad called to let me know our neighbor climbed over the fence and took our chair! I called the following morning and was told the supervisor will call me when he gets in. Fast forward to the afternoon, I received a call around 1:00PM with no apology, no cleaning service, and no new room (AGAIN CHECK YOUR CAMERAS FOR ***** ******)! I asked to speak to the front desk manager, she came to my room and didn't offer an apology and told me to confront my neighbor regarding the chair! When I told her I didn't feel comfortable doing that she said the hotel does not have extra chairs. I asked to speak to the general manager, ******. He was condescending, did not apologize, called me a liar, and extremely hostile with a complete lack of hospitality! Instead of helping me he told me the cops are on the way and we are kicked out of the hotel since HE CAN NOT HELP ME! This was a 2-night stay and we were kicked out 5:00PM the night before check out! ****** kicked out a family with a 10 month old baby and 2 seniors in their 70s LEFT ON THE STREETS over a complaint his hotel was in the wrong for! We were NOT refunded! Read the reviews, people are telling the truth! This hotel is NOT safe, employees DO NOT care about you, your family, or what you're spending! I gave my statement to the cops, this was a NIGHTMARE of a "vacation"!