Information and Alerts

Alert

BBB has received reports from consumers alleging orders not received, fake tracking numbers and unauthorized credit card charges after using the website. 

On March 6,2023, BBB completed an investigation into this business.  The investigation determined:

The business address is a Law Firm that has no involvement with the website and stated they are a victim of identity theft.  The business telephone number is not in service and is assigned to Northern Ohio.  The business email, [email protected] appears invalid.  A 2nd business email, [email protected] returns to a website displaying Chinese characters. Website is hosted on a Chinese server.    No corporate listing for the company was found.  No business principals could be identified.

On March 6,2023, BBB sent correspondence to Lannywitch.com requesting additional information about the company, including its address and telephone number.  We are awaiting their response.
BBB will continue to monitor and update the company's report as needed.

BBB offers these tips for safe online shopping:

•  Know the advertiser. Some of the best deals are only available online, but be careful. It’s easy for a fake site to mimic a famous retailer’s website, so make sure you shop with a legitimate site. If the site is missing contact information, that is a red flag. Check out retailers at BBB.org before you shop.

•  Check a site’s security settings. If the site is secure, its URL (web address) should start with “HTTPS://” and include a lock icon on the purchase or shopping cart page. 

•  Be a savvy shopper. When shopping online, take your time and read the fine print before submitting your order. Look for the return policy; although many online orders can be returned for a full refund, others have restocking fees. Some items cannot be returned; know before you buy.

•  Protect personal information. Read a site’s privacy policy and understand what personal data is requested and how it will be used. If a site doesn’t have a privacy policy, that’s a big red flag that it may be a scam.

•  Think before you click. Be especially cautious about email solicitations and online ads on social media sites. Many sketchy retailers advertise great deals or trendy clothing that doesn’t match the promotional hype.

•  Beware of too-good-to-be-true deals. Offers on websites and in unsolicited emails may offer free or very low prices on hard-to-find items. There may be hidden costs, or your purchase may sign you up for a monthly charge. Look for and read the fine print.

•  Beware of phishing. Phishing emails can look like a message from a well-known brand, but clicking on unfamiliar links can place you at risk for malware and/or identity theft. One popular scam claims to be from a package-delivery company with links to “tracking information” on an order you don’t remember making. Don’t click!

•  Shop with a credit card. In case of a fraudulent transaction, a credit card provides additional protections; it’s easier to dispute charges you didn’t approve or get your money back if there is a problem. Debit cards, prepaid cards or gift cards don’t have the same protections as a credit card.

•  Keep documentation of your order. Save a copy of the confirmation page or email confirmation until you receive the item and are satisfied. Know and understand the return policy and keep this documented with your purchase records. According to the FTC, when you shop online, sellers are supposed to ship your order within the time stated in their ads or within 30 days if the ads don’t give a time. If a seller can’t ship within the promised time, they have to provide you with a revised shipping date, with the chance to either cancel your order for a full refund or accept the new shipping date.

•  Keep a clean machine. Install a firewall, anti-virus, and anti-spyware software for network security. Check for and install the latest updates and run virus scans regularly on your computer, tablet, and smartphone.