Business ProfileforALT Fragrances LLC

I recently purchased two bottles of fragrance from ************* and had a terrible experience. Upon using the product, I immediately noticed that it smelled overwhelmingly like chemicals and NOTHING like the perfumes theyre suppose to replicate. Even worse, it caused me to develop severe blisters and a rash on the areas I applied the fragrance to that lasted for a week. The reaction was so bad that I had to seek medical treatment, leading to additional expenses.I contacted Alt Fragrances customer service to request a refund. Despite explaining my situation multiple times and the adverse reaction their product caused, the representative only offered me a store credit. I have communicated with them four times, clearly stating that I do not want a store credit. Given my reaction and the medical costs Ive incurred, I do not wish to purchase another product from them.Their refusal to issue a refund and the inadequate response from their customer service have left me extremely dissatisfied. I believe customers should be warned about the potential risks associated with their products and the companys poor handling of such issues. I strongly advise others to be cautious when purchasing from Alt Fragrance.