We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Appliance Repair

Hanna's Appliance Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Appliance Repair.

Reviews

Customer Review Ratings

2.7

Average of 27 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Peter M

    Date: 11/15/2024

    These people came to my home to fix the Water filter, housing. They told me the new water filter housing part would be $480 Without even looking it up. I have since then ordered the Genuine GE part online for $60. These people are out to rip you ****** addition, the service man was very rude and pushy.

  • Dolly D

    Date: 11/14/2024

    Highly recommend Hanna Appliance! Dale from the offIce & Sam the technician were both very polite, professional, & quick to solve my problem. It is very difficult to find the right help at times & you just hope it will be a good choice. In this case it absolutely was a good choice calling Hanna Apliance!! They will be the only company I Call for future appliance repair needs. They do travel. I live in Inverness, Fl. and Was still able to get a same day appt. Ty Hanna Appliance

  • Jenny C

    Date: 11/12/2024

    Jenny C

    Date: 11/12/2024

    Hi its hard to get some one to come wk on your dryer specially when its a Sunday couldnt get no one call this company they dont work on Sunday they came to resolve the issue paid the service fee got my dryer fix . Thank so much

    Hanna's Appliance Services

    Date: 11/13/2024

    Thank you for taking the time to post a review for us, we appreciate your business, glad that we were able to help you with your dryer. 

  • Kurt G

    Date: 11/08/2024

    Joke, and not a funny joke. Guys came in like their hair was on fire. Argued with me when I tried to tell him what had happened so far. Told me it was the power company's fault, and that the unit was working fine. Well, I don't think a freezer that is at 36 degrees is "working fine". After said it was working fine, he said he may have to change the control board for around $700. Anyway, they were here for about 10 minutes, did nothing, and quick asked me to pay them $140.00. I paid for nothing but grief. Contacted a reputable company. They came out. Did their thing. After about 40 minutes that had me working. Cost was $180.00 and the person was efficient, friendly, knowledgeable, etc. Warning to all, I would NOT use ******* unless you have time and money to waste.

  • Israel B

    Date: 11/04/2024

    Israel B

    Date: 11/04/2024

    Very puntual,friendly, price right, parts are expensive. But parts work. Very satisfied ??

    Hanna's Appliance Services

    Date: 11/05/2024

    Thank you for taking the time to leave us a review, please give us a call to let us know if there was something we could have done differently to make this 4 star review, a 5 star experience for you. We appreciate your business.

  • Tami M

    Date: 10/29/2024

    Called them out on a Saturday for our Kenmore washer not agitating & came right away, very nice. Then .....it all went down hill. The technician came & told us it wasn't broke. Then he proceeded to load A FULL WASHER WITH JEANS! Turned it on & said "oh yea it's broke!" Needs a new clutch for $485.00 to be ordered. or we could order ourselves & put it in. Well how nice was that? We paid their normal ripoff fee of 141.25. Then decided to try to price the part - After researching you tube we found it needed a #3.16 parts. dog agits, never heard of them before but we now know. DO NOT WASTE YOUR TIME OR $$$ with these people. The clutch wasn't the problem & he could have fixed it right then & there if he was actually a trained service tech with normal simple parts on his truck. Ridiculous! Lesson learned.


  • Tammy H

    Date: 09/02/2024

    Called for service for a refrigerator throwing codes and not staying cool. Immediate response next day service to analyze. Man said replacement cost to fix per code on panel was $1000 and non refundable deposit of $495.84 and that a new fridge like mine would be about $3500. There is no written itemized bill. Red flag that I ignored. I had company arriving and needed it fixed asap. He seemed legit and acted as he knew what he was doing. After parts replaced I still got the same codes and fridge continued not cooling, I called and he immediately came and told me it was a different code this time, which it was not different code, and that I needed to replace another part for additional monies. ****** learned. Called another repair service and got it fixed correctly for a lot less than this company and they showed me the price of the part that ***** replaced and I got ripped off! Again, ****** learned and I do not recommend using this service. After reading the review responses, it is obvious the owner has their own detailed interpretation of events..

  • Debbie J

    Date: 04/26/2024

    Our Kenmore washer stopped draining water, called ***** and they came out within an hour which was fantastic. The technician was very professional and polite. However the charge for the call was $141.45 and all he did was listen to my explanation of what happened and look in the drain filter. He determined what we already thought, we needed a new drain pump. ******* charge for a new drain pump and installation was ~$663.00 and it would take about 3 hours to do. We declined repair. I called Kenmore customer care and found out I could order a new pump for $82.89 that included shipping and tax. I ended up ordering a new pump from Amazon for $30 and watched several ******* videos on how to install it, a 2 hour job for an amateur. Very upset about the quote of $663.00! Would have been glad to have repairs done at a reasonable price since $141.45 service call would have been waived. Just not sure how they can justify such an outrageous repair cost after talking to Kenmore customer care.Would not recommend ***** to repair any appliance!

  • Ben P

    Date: 02/09/2024

    Ben P

    Date: 02/09/2024

    Very knowledgeable. Did a great job in a timely manner! Highly recommended this guy!!!!

    Hanna's Appliance Services

    Date: 02/11/2024

    Thank you for you taking the time to review, we appreciate your business!

  • Alvin M

    Date: 02/01/2024

    Alvin M

    Date: 02/01/2024

    *** did a great job, we had him repair our ** Refrigerator two years ago. He is very professional and very good with ** appliances. He was very patient in answering all our questions. He's a very nice man. If I need repair on other appliances, I would call on him.

    Hanna's Appliance Services

    Date: 02/04/2024

    We appreciate the return business, & we appreciate our customers, thank you for taking the time to post a review about your experience.

Hanna's Appliance Services is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.