Reviews
This profile includes reviews for All-American Shutters & Glass's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 52 Customer Reviews
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Review fromPaul R
Date: 04/03/2025
1 starPaul R
Date: 04/03/2025
I am blown away by the phone call I got today from American Shutters and Glass wanting to address the "missing shutters" on my house that I reported prior to Hurricane ****** six months ago. And they are just getting to me. Man that is really poor customer service and follow up. Fortunately, I replaced the shutters prior to the storm myself from the company by going to their place of business and getting the shutters. It wasn't just missing shutters, the wrong shutters were left at my house. This is really poor customer service! If could give them no stars, I would.
All-American Shutters & Glass
Date: 04/08/2025
**** I am sorry to hear about your experience. After the ****** storm we went from our service calls running 2 to 4 days to a volume of calls that no one single company could have managed. We are still receiving calls for service related to hurricane ******. We opened up our facility beyond just regular hours in an effort to allow homeowners who were able, to pick up their products to avoid the extended lead times. We wish you nothing but the best an again, my apologies for your experience.Review fromJoel Y
Date: 02/27/2025
5 starsJoel Y
Date: 02/27/2025
All-American did a great job. My sales representative, ****, gave me confidence that All-American would do what they said they would do. When it came time for the installation, they arrived on time and did a great job with installation. One of the windows had a scratch and they ordered a new one and it was installed without question.All-American Shutters & Glass
Date: 04/08/2025
Hi **** and thank you for taking time to leave a review. We pride ourselves on making our customers happy. It is always great to hear when we achieve this! Welcome to the All-American family!Review fromMarjorie B
Date: 02/14/2025
5 starsMarjorie B
Date: 02/14/2025
**** was wonderful to work with for our replacement windows.All-American Shutters & Glass
Date: 02/17/2025
Thank you so much ********! Welcome to the All-American Family!Review fromHenry W
Date: 11/17/2024
5 starsHenry W
Date: 11/17/2024
My sales representative is **** *******, His dedication and expertise where so very much appreciate. I am a very knowledgeable General ************************ made my life and job easy. He was through and gave me excellent advice. His enhancements to my projects was greatly welcomed. He stays on top of my orders and coordinates the purchase, sale delivery, installation and completion.All American Shutters & Glass is a great company ***** ********* Florida Certified General Contractor Federal Certified Florida Licensed Lead RRP Remediator Federal Certified Florida Licensed Lead RRP Assessor ******* Certified Mold Assessor ******* Certified Mold Remediator Certified Moisture Maintenance Inspector CMMI 2011 Certified Building Moisture Thermographer CBMT 3009 **************************** Broker Lic # BK154503All-American Shutters & Glass
Date: 11/19/2024
Thank you, *****! **** is a true asset to our company and always goes above and for his clients. We appreciate your review and the opportunity to serve as your hurricane solutions provider. Hope we can do more business in the future. Welcome to the All-American Family!Review fromFrank D
Date: 09/23/2024
5 starsFrank D
Date: 09/23/2024
100% satisfied with this company and their product. Always a person picking up the phone to facilitate smooth ordering, scheduling and installation. All-American's field sales rep, Corey Watson came to our house with custom install photos and actual shutter products to make our decision a good one. We ordered two motorized shutters for the lanai and roll-downs for the rest of the house. They look fabulous and 'glide like butter!' Following installation, AAS scheduled the Pasco County inspection and completed the job on time. I know of several homeowners in our community that have used Corey and All-American for their home and it's only glowing reviews. Great compant and staff!! ***** *****~All-American Shutters & Glass
Date: 09/24/2024
Thank you, *****! It is always nice to hear that our customers appreciate the hard work we put in. We appreciate your business and the opportunity to serve you. Welcome to the All-American Family!Review fromDebi N
Date: 09/17/2024
5 starsDebi N
Date: 09/17/2024
I investigated installing impact windows a couple of years ago. The prices were out of my range so I did not order. I used All AM *********************************************** to install accordion shutters many years ago on another condo I owned. I decided to see how they stacked up to the other companies, and I'm happy I did. **** *******, visited my home, took measurement's and had an Estimate to me by the next day. The pricing was right so **** got busy moving the process forward. In dealing with the ARC committee in my community there were some changes in the plans that needed to be made. **** was right on it and worked until the committee was satisfied. The installers were Amazing! Very efficient, polite, hard working, respected my home and the job was completed in one day! There was an issue with the screens on my porch. It took some hours for ******(?), to resolve the matter but resolve it he did. Before they left they cleaned up any debris they created. I was very happy with their work. KUDOS to ****, each installer and April in the office (who answered questions and kept me posted on the timeline)! I've already recommended All Am *********************************************** to two residents in my community. I Thank All of you that made this happen! Also, ***** to the owners of All Am ***********************************************! You run your company like service companies of many years ago. A welcome change from some of today's. ****All-American Shutters & Glass
Date: 09/18/2024
**** thank you so much for the kind review! Our team is always looking for ways to get better and are constantly reviewing our processes so we can provide top notch service. It is great to hear when we knock it out of the park. Welcome to the All-American family!Review fromBobbie M
Date: 09/11/2024
5 starsBobbie M
Date: 09/11/2024
From the moment we met with *********************** he treated us with respect and listened to our concerns, treating us like family. **** walked us thru everything we needed to know, answered every inquiry in a professional, timely manner that made us feel confident in our choices. Installation Day the crew was on time, professional and extremely hardworking, taking care to ensure a job well done in a timely manner. We were very impressed with the quality of the product installed and by the crew doing the job. **** followed up with us each step of the way and we are so pleased with our new windows and door on our lanai. Thank you ****, ************************** for a great job, we will be recommending your services to everyone we know.All-American Shutters & Glass
Date: 09/18/2024
Hi ******. Thank you so much for the review of your experience with All American Shutters and Glass. Clients like you are the reason we enjoy doing what we do. Welcome to the All-American Family!Review fromMorry Z
Date: 08/07/2024
5 starsMorry Z
Date: 08/07/2024
Dealing with Eric was an absolute pleasure! So professional And was a man that stands behind his word. Eric does not stop until the job is done and the customer is 100% satisfied! I recommend All American Glass and Shutters as our experience was A+All-American Shutters & Glass
Date: 08/13/2024
Hi Morry! Thank you so much for your kind review. We work very hard to make sure all of our clients have the same as experience that you did so when these reviews come in, we really appreciate them. Welcome to the All-American Family!Review fromSpencer W
Date: 07/29/2024
5 starsSpencer W
Date: 07/29/2024
From my first meeting with ****, my sales rep, to the county final inspection- every step of my ************* install with All American was fantastic. Zero sales pressure and clear communication from sale, to engineering/ permitting, to install and after was professionally handled. I would refer the entire team to anyone looking for quality work at a fair price.All-American Shutters & Glass
Date: 07/30/2024
Thank you, *******! We pride ourselves on being the one stop shop for hurricane protection and customer service is our main focus. So happy that you had a great experience with us. Hope we can work together again in the future. Welcome to the All-American Family!Review fromDick G
Date: 07/25/2024
5 starsDick G
Date: 07/25/2024
Corey, from sales, made us a presentation showing us sample shutters and gave us a proposal which we accepted. He said because we are approaching the busy hurricane season it could be four months until installation. Much to our surprise the shutters were installed in just 8 weeks. Their very professional installation crew did an excellent job. The shutters actually look much better than we expected and seem to be of excellent quality. We are very happy customers.All-American Shutters & Glass
Date: 08/14/2024
Thank you, ******************** for trusting us to complete your project! We pride ourselves on customer service and timely delivery. Welcome to the All-American Family!
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