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Customer ReviewsforJacobsen Homes
11 Customer Reviews
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Review from DONNA K
1 star01/25/2024
If want to invest in a home dont go manufactured and dont buy through Jacobsen Homes. We were baited and switched. Sold the original one off the lot and it was sold even after we gave the required Down payment of $5,000. It took a year for a them to build it we were promised the extra refrigerator and never got it with that we had to go buy our stove top and microwave as they said they didnt have anymore. Took forever to get a new one built, set up and to complete the interior. After complaining to *********************************** he finally gave us an additional $500 to the $500 they wanted just give to find our own stove top and microwave. We had to install it ourselves. The deal was it would come just like what we purchased on the lot. Our place has many tears in the flooring, missing window *****, missing crown molding molding, cracks in the walls and ceiling, not leveled, windows crooked, outlets upside down/crooked, siding warped and now continuing after just about a year have cracks in the ceiling where two sections meet. Now that is took so long to get the 60 and 90 day repairs we are out of a one year warranty. Really one year. Mr. ********************** needs to view this place that his company built by apparently crack heads with the workmanship and the crack head sub contractors. Lets see if he would be acceptable with the work. I would never advise buying from ********************** or a manufactured home. Its our first and last. We paid $170,000 and now have to repair the ceiling ourselves. Just not right.Review from Donna J
1 star01/22/2024
I bought this home Jacobson manufactured mobile home, May 2023. I couldn’t believe my eyes when we closed there was so many marks on the walls shoddy work counter had to be readjusted draws would not close, kitchen pipes under under sink not attached properly had flooding issues under sinks called Jacobson, they would send someone out. Another major sink blowout was pouring water down the drain and the pipe let loose. Totally unacceptable The work is horrible craftsmanship nothing they do not want to take ownership of anything they want to blame the mobile park management that is their issue because they sold it to me. They’ve built this house Jacobson they do horrible work.
Review from Michele Z
1 star03/15/2023
Terrible company worse workmanship I have ever seen! No resolutions and/or response from dealership! Unable to try to fix or cover their poor work because it only opens up more poor craftsmanship. When they are confronted, they dont reply, or they tell me this is how we always do this If only I could post pictures! My shower insert is put in over drywall and not attached to studs! Making it impossible for me to tile around it!! And again no reply from Jacobsens as to a fix. Jacobsens is in my new home now taking down drywall because 2x6 was put on exactly one inch out from ceiling stud! All I hear is workers complaining about the poor quality of work! And to think of all the money I paid for a quality retirement home! I was ripped off and hate that I now am dealing with all this hardship! Company just doesnt care because they are paid in full before home is started, why do quality work if you get paid for crap?? Why fix something if its paid for being done as cheap as possible?? Why is this company not held responsible?? Ripping off so many people!Review from Curt S
1 star01/19/2023
They use the cheapest junk they can buy. After 3 years everything is falling apart faucets, light switches (that have no boxes in the wall, screwed into the drywall) and cabinets coming apart. Once their dealers get your money there is no service. Saying it is a trailer would be an insult to trailers that are put together better.Review from sandy f
3 stars01/14/2023
we were happy with our home when we closed in 2016 and the initial follow up on a few issues were resolved BUT after hurricane *** we found out that they used staples instead of screws or nails to fasten the shingles and did not use enough fasteners on our siding which resulted in almost half of them blowing off. our hurricane windows and doors were not sealed properly so water blew in around the frames. the marriage line where the two parts of the house were put together leaked water into the house. we know it was a powerful hurricane but they had boasted about how well their homes performed in hurricanes and that simply was not true. our rear deck is sagging due to poor engineering and has to be re-done. we are repairing our house to be better than the one they built. BUYERS BEWARE! the house may look great but wont hold up like they say it will.Review from Robert B.
1 star10/24/2022
Recently got a jacobsen home as of 7/1/2022.. got it and walls had to be tore out bedroom and living room.. cabinets are junk falling apart and you can see the raw wood in the cuts, still have an outside wall that needs redone had windows replaced casing redone junk paid to much for junk stay away from jacobsen and the vp says we will make it 100% showroom quality..NOT.. nothing can fix it.. everyday something happens to fail in it.. floors coming up now all they use is osb for subfloors and when you walk they flexJUNK JUNK STAY AWAY FROM THEMReview from Todd F
1 star04/13/2022
We love our house. Their exterior work was excellent, the interior work was pretty good. But, once you pay them the money you will never get anything fixed! The local dealer in Zephyrhills is also horrible, does not return calls and does not follow through with anything! It's been 15 months since they installed the home and we are still waiting for repairs that were present from the beginning. Would not recommend Jacobson or the local dealer, both have terrible service!Review from Olga D
1 star01/10/2022
I bought my home 1 year 1/2. Price 140,000. Home. I'm very disappointed. I have to redo all my shower. Because a very sheap construction and did not put a support on the shower drainage, my tub cracked. Not a good Quality. I went with the pictures and they said I'm sorry you have only one year of warranty. Also I placed my roof on metal and is leaking in one corner. And they said and I'm sorry you have only one year of warranty. I understand if the house have a few years but is new and I have to re do again all the bathroom. 1200. Will cost me. And to see if I find my tyle. Big problem because bad contruction.Review from Debbie S
1 star12/20/2021
When we were looking to move to Naples, we chose a certain community because the houses were built by Jacobson. We had heard such great things about their company and houses. We were going to purchase a brand new home but the building schedule was so far behind we purchased a home that was only a year old and had only one guy living there. We said wow what a nice place and went with it. After being here now for a month I must tell you that the workmanship in the inside is horrible. Grout missing in living room tiles, cracked wall in walk in closet, electrical plates are all on crooked, drops of grout all over the place, the guest bathroom was not even detailed, and what ever crappy plastic they used tocover up the molding around the mirrors is coming off and turning yellow and had to pay to get 3 roof shingles replaced. To say I am disappointed would be an understatement. We purchased the home as is, so I understand there is no warranty. However, I feel the company should come here and fix what was done poorly. I have written multiple letters and emails and all I got was we are sorry but there is no warranty if the home is not brand new. I guess they missed the point that the work was note properly the first time!Review from Charles B
1 star09/12/2021
I'll be in this home 3 years in December walls ceilings and floors have yet to be repaired .we have cracks poor tape work on joints , master bed ceiling looks like someone fell through it. I have a closet that one side of the opening is a 1/2 inch taller and the doors just roll to one side trim on island looks like some school kid did it. outside siding has a big gap. We had a plumbing leak under the house they repaired the leak replaced insulation and the room above that is now smelling like mold ! this is just a part of what needs to be done . they blamed covid for the delay but it was delayed before covid ever hit .
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