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Business Profile

Gutters

American Seamless Gutters of Central Florida, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for American Seamless Gutters of Central Florida, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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American Seamless Gutters of Central Florida, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:06/17/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I gave a 50% ($1012.50) down payment for my gutters to be installed over a month ago. I have called several times requesting answers and I keep getting the run around from the office manager (******). Initially I was told a specific date for the installation, when that didnt happen I had to call and was given another date and I would be called if it didnt happen, neither happened and I had to call again and I was told it was a supply issue. Im very frustrated with this company because if theyre having legitimate supply issues, they need to be a bit more proactive and communicate with their customers. I requested a refund of my down payment and of course they have a no refund policy that they completely failed to mention at the time of sale. The very last communication that was made last week, I was told that the installation would happen today Monday June 10th. Guess what? No installation and no call to communicate anything either. Thats what I get for going with the least expensive gutter service. Be very cautious dealing with this business. I will provide and update on this situation in the next couple of days, and if this isnt resolved Im going to get my attorney involved.

    American Seamless Gutters of Central Florida, Inc. is NOT a BBB Accredited Business.

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