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Business ProfileforComplete Payment Recovery Services, Inc.
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 11601 Roosevelt Blvd N # Ta09, Saint Petersburg, FL 33716-2202
- BBB File Opened:
- 8/16/2011
- Years in Business:
- 23
- Business Started:
- 3/19/2001
- Business Incorporated:
- 3/19/2001
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of CCA0900546 for this business, issued by Florida Office of Financial Regulation. The expiration date of this license is 12/31/2024.
These agencies may include:
Florida Office of Financial Regulation
101 E Gaines St
Tallahassee FL 32399
- Type of Entity:
- Corporation
- Alternate Business Name
- CPRS
- Business Management
- Mr. Greg Hayes, Vice President
- Contact Information
Principal
- Mr. Greg Hayes, Vice President
Customer Contact
- Mr. Greg Hayes, Vice President
- Mr. Timothy Heber, Compliance Officer
- Mr. Jonathan Markman, Director
- Mr. Abraham Alderete, Compliance Manager
Customer Complaints
22 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
7 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Lucy N
07/19/2024
Complete Payment Recovery Services, Inc. Response
07/22/2024
Re: Case # ******
Our Account Number: ********* South Coast Sailing Adventure
Our Client/Merchant: Wal-Mart 5116
The referenced debt is owned by our client, Wal-Mart. Our client is a retailer and as part of its business provides check cashing services. When a check is cashed by our client and later dishonored, it places the item with CPRS to collect.
According to our records and as explained over the phone, the check issued by South Coast Sailing Adventure was returned for the reason nonsufficient funds “NSF” and later cleared on representment. The $30.00 returned check fee was accessed based on the first return. Signage is posted by our client at the point of sale disclosing that if the payment is returned due to insufficient or uncollected funds, a service charge and or face amount of the check, via EFT or using a bank draft will be drawn on your account. If you believe your bank made an error, please provide a letter from your bank confirming its error and request for refund. As a courtesy, we will reverse the fee and issue you a refund.
Thank you,
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