ComplaintsforLegendary Marketer

• Initial Complaint

  07/03/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  In Feb 2024 I fell into the trap of purchasing their $2500 upsell after seeing claims by their affiliates that $7 would turn into $10-15k+ of income every month. I was heavily misled and only decided to purchase after seeing SEVERAL established affiliates make income claims saying things like "I made $100k with this exact course and my phone". The $7 course itself was pretty much pointless with no relevant information about affiliate marketing. It was just a way to funnel people to 'advisors' which are basically just closers for a very expensive upsell. I was hesitant because of the sheer jump from $7 to $2500. But this company's employees and affiliates implied that to succeed with this business, the only way would be to 'invest' in this upsell. The main issue with this course is the fact that their team actively says they don't teach or promote reselling their own course. However, a lot of their top affiliates were making majority of their income from doing exactly this, with little transparency. There was also little to no attempt when it came down to auditing and stopping their top affiliates from making income claims like this for a long time. It was only when complaints came to light and an investigation was done on the company that they decided to crack down on the way their affiliates were advertising. This company's main focus is not to teach affiliate marketing, it is to teach you how to resell their course. Their 'model' is based on being affiliates for 'high-ticket' products, but when it came down to recommended these types of products, they fell short. There are actually very few high-ticket products that have affiliate programs, and because of this, most people turn to re-selling this exact course as the next logical step. This is a very misleading and unethical way to do business. Like many others, I invested in both the 15 day course and upsell based off the promises that this company and their affiliates used in their marketing.

  

  Business response

  07/09/2024

  Dear ****,
  Thank you for reaching out and sharing your concerns with us. We take all feedback seriously and are committed to addressing any issues you may have experienced.
  We understand your frustration regarding the purchase of the $2500 upsell and the claims made by some of our affiliates. Our support department has been actively working with you to resolve these concerns, and we appreciate your patience during this process.
  Your experience is important to us, and we are committed to maintaining transparency and high ethical standards in our marketing practices. We continually review and enhance our procedures to ensure that our affiliates adhere to these standards.
  We value your feedback as it helps us improve our services. If you have any further questions or need additional assistance, please do not hesitate to contact our support team.
  Thank you for bringing this to our attention.

• Initial Complaint

  06/17/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I purchased this product 5/11/2023 with thinking after purchasing the right tools / training that this course would help me and guide me to making another stream of income as that is what it installs in you as you are taking this course that with the right training, tools, commitment, and time that you can do this and that is not true at all. Yes, the training itself does not teach you how to gain income off of promoting the course but it also does not teach you how to make money. The training is a run down of how to set up your business but does not truly show you how to properly apply to be an affiliate, how to get followers, or guide you in the right direction. All these influencers that you see promoting the course have made their income by becoming viral off of mass following , income claims , and their success stories. These influencers also sell their own products that do nothing to help but copy and paste their techniques. I did everything the training teaches you to do with zero results. They say they do not guarantee results but the affiliate marketers doing this day in and day out make you think you are going to get results even if they are not doing income claims. My personal advise STAY AWAY. It is a waste of time, energy, and most importantly MONEY. Do not let this company make you feel pressured into purchasing this upgrade with their countdown for this one time only discounted sale price for $2500 as you can use that for something better in your daily life. This company and its affiliates are Scam artists and they should be ashamed.

  

  Business response

  06/26/2024

  Dear ******,

  
  Thank you for bringing your concerns to our attention. We are genuinely sorry to hear about your dissatisfaction with our course. We take all feedback seriously and aim to address each concern thoroughly.
  First and foremost, our goal is to provide valuable training and resources to help our customers achieve their financial goals. We strive to ensure that our course material is comprehensive and practical. We appreciate your detailed feedback and would like to address your points individually.
  
  - Training and Tools: Our course is designed to provide foundational knowledge and tools for setting up a business. While we do not guarantee income, we aim to equip our customers with the necessary skills and knowledge to succeed. We understand that success varies for each individual based on various factors including dedication, application of the training, and market conditions.

  - Application and Results: We regret to hear that you did not achieve the results you were hoping for. Our training materials are continuously updated based on feedback and industry trends. We are committed to improving our content and support to better guide our customers in applying to be affiliates, gaining followers, and building their businesses effectively.

  - Influencer Success Stories: We understand your concern regarding influencers and their success stories. It is important to note that while these individuals may have achieved success through various means, our course is focused on providing actionable steps that any motivated individual can follow. We do not endorse unrealistic income claims and emphasize the importance of hard work and persistence.

  - Marketing and Sales Practices: We aim to offer promotions and discounts to make our courses accessible. However, it is never our intention to pressure anyone into making a purchase. We apologize if our marketing strategies made you feel otherwise. We will review our sales practices to ensure they are clear and fair.

  - ****************** Interaction: We see that you reached out to our support department only once on January 5th. We strive to provide comprehensive support to our customers, and we encourage you to reach out to us more frequently if you encounter any issues or need additional guidance. Our team is here to help, and we are committed to your success.

  
  We would like to offer further assistance to help you get the most out of our training. Our Support Team will contact you from ********************************** so we can discuss your experience in more detail and explore potential solutions.

  
  Once again, we apologize for any inconvenience and frustration this experience has caused you. We value your feedback and are committed to improving our services. Thank you for your understanding and for giving us the opportunity to address your concerns.

• Initial Complaint

  06/07/2024

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Answered

  More info

  I have been emailing Legendary for months now trying to get a refund of $2500 I purchased after being scammed into buying their upsell but they will not respond to my emails. Their affiliates *************************** and ******************************* tell you that you will make $20k per month as a "complete beginner" and their "business advisor" **** told me that my goals of $20k per month was "selling myself short" and that I should be aiming for $50k per month. This was of course the call where they manipulate you into buying their $2500 upsell and sell you on a dream that you will be making thousands per month. I didn't make a single ***** and was consistent and implemented everything they said to do. They literally prey on innocent people who are desperate to change their financial situation then will ignore you when you do not get the results they make you believe you will get by buying their upsell. It is all extremely disappointing and I just want my money back as I feel completely scammed.

  

  Business response

  06/13/2024

  Hello *****,
  Thank you for bringing this matter to our attention. We take all customer concerns seriously and strive to provide the best support possible.
  Upon reviewing our records, we found that we have not received any recent emails regarding your concerns or refund requests from you. The last email correspondence we have on file is from December 5, 2023. Additionally, our records show that you have submitted two support tickets, both of which were promptly responded to by our team in 2023. We are attaching copies of both correspondences for reference.
  To address your concerns thoroughly, our support department will reach out to you via email to gather more information regarding your complaints. This will allow us to thoroughly investigate the issues youve raised and work towards a satisfactory resolution. Please look for an email from **********************************.
  We value your feedback and are committed to ensuring that your experience with us meets your expectations.
  Thank you for your patience and understanding.

• Initial Complaint

  06/03/2024

  Complaint Type:

  Order Issues

  Status:

  Resolved

  More info

  I had paid $2500 for a course provided by this company after seeing advertising claims from affiliates to this company. This company's goal is to teach you how to start your own affiliate marketing business. These claims had stated things such as "by taking this course I would be able to make $5k-$10k/month." or "The exact way I made $10k my first month." The initial price for this course was $7 for a 15 day challenge, that provided little value about affiliate marketing and mainly upselled a Business Blueprint course for $2500. I was hesitant to invest that amount of money, but I had spoken with affiliates and even employees of this company, with which I had individual meetings with, and they all had mentioned to me that the only way to really achieve a successful business was by investing in this upsell, even after I expressed my hesitations. What the affiliates of this company failed to mention was that the main way they made their impressive income each month was through re-selling this course.I made this purchase back in January 2024. I was an affiliate for this company for a month before they deactivated several accounts in order to "rebrand their company" as they were experiencing a lot of dissatisfaction due to false claims by their affiliates and employees. In that time frame, I made 1 sale of $3. No where near to what I was told I could make.To me, after being involved with this company, it seems as though their supposed goal to help you start your affiliate marketing business is not as prominent as the push to resell the Blueprint upsell. Which ultimately was very frustrating and misleading because that is NOT why I had invested in the course.

  

  Business response

  06/04/2024

  Hello ******,
  Thank you for bringing your concerns to our attention. We appreciate your patience as we thoroughly investigate your claims.
  We would like to clarify that the products you purchased, including the Business Blueprint course, are separate from our affiliate program. Additionally, please note that none of our products teach that you must resell any of our products to make money. Our goal is to provide comprehensive education on affiliate marketing to help you succeed in your business endeavors.
  We received your completed Refund Request form on May 30, 2024, and our support team is diligently reviewing the details of your case. Our Support team will reach out to you directly with a response soon, so please be on the lookout for an email from us. We are committed to addressing your concerns and ensuring a fair resolution.
  Thank you for your understanding and patience.

  Customer response

  06/05/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *****************************

• Initial Complaint

  05/29/2024

  Complaint Type:

  Product Issues

  Status:

  Resolved

  More info

  I purchased the Business Blueprint package from Legendary Marketer for $2,500, expecting it to provide substantial educational content in digital marketing. Unfortunately, the course did not meet my expectations or the ethical standards I uphold. Also, the 14-day refund policy is insufficient given the volume of content, making it difficult to see if this course truly holds value for you. Despite my initial enthusiasm, I found the course ineffective and the marketing strategies misleading. The course was marketed as a lucrative side hustle and the curriculum included talking about side hustle videos and income claims. Furthermore, quickly became obvious that its main goal was to recruit customers into a cycle of upselling. The strategy involves purchasing blueprints and then promoting these same materials as an affiliate. I filed my first refund request on April 10, 2023, outside the standard 14-day refund window, using the official process provided by Legendary Marketer. I was informed that the review could take up to 30 days. After receiving no substantial update within this timeframe, I followed up with an email on May 20, 2023. The responses were vague and unhelpful. On May 24, 2024, I was told my issue had been escalated to **** Sharpe, the companys founder, yet as of today, May 28, 2024, I have not received any further communication.I have also observed inconsistencies in the application of the refund policy. Other customers, under similar circumstances, have received refunds beyond the 14-day period, which highlights a discriminatory practice in policy enforcement.The lack of transparency and consistency in handling my refund request has been deeply distressing and has led me to question the integrity of Legendary Marketer. Despite multiple attempts to resolve this amicably, the situation remains unresolved. This experience compels me to warn potential customers about the pitfalls of engaging with this company.

  

  Business response

  06/03/2024

  Hello *******,

  Thank you for contacting us regarding your concerns and request for a refund. Our records indicate that on 5/29/24, you were contacted directly by our CEO and Support Team in regards to your request and they were able to resolve your concerns to your satisfaction. We appreciate your patience during this time and wish you all the best in your future endeavors. 

  Customer response

  06/03/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *************************

• Initial Complaint

  05/21/2024

  Complaint Type:

  Product Issues

  Status:

  Resolved

  More info

  I made a purchase on July 6 for their Blueprints program. My concerns are centered on significant misinformation provided during the sales & marketing process, which has led to unmet expectations and dissatisfaction with the product. The sales materials and presentations contained several claims about the product's benefits and capabilities that were misleading. The information provided during the sales process did not accurately reflect the product's actual content and utility. Despite my diligent efforts to utilize the provided resources, the product failed to deliver on the key promises made during the sales pitch. This has resulted in a substantial gap between what was advertised and the actual value received. According to ************************ (***) guidelines, businesses are required to provide truthful and accurate information about their products. The misleading information provided by **************************** affiliates constitutes deceptive advertising, which is a violation of these guidelines. I initially contacted Legendary Marketer's customer support to request a refund based on the misinformation provided. Despite my detailed explanation and references to the *** guidelines, my request was denied multiple times. I received responses that reiterated the company's standard refund policy and highlighted various support resources, which do not address the core issue of the initial misleading information.

  

  Business response

  06/03/2024

  Hello *******,

  Thank you for bringing your concerns to our attention. Our records indicate that on 5/20/24 you did reach out requesting a refund, and our Support team had sent you a Refund Form on 5/21 to fill out so we could thoroughly investigate your concerns and request. We do see that you have completed this form and our team is currently reviewing and investigating your concerns. Please feel free to contact our ****************** at ********************************** for an update or for more information. Thank you for your time.

  Customer response

  06/03/2024

   
  Complaint: 21734558
  
  I appreciate your response; however, I must reject it as a resolution has not yet been reached. 
  
  Sincerely,
  
  *************************

  

  Business response

  06/04/2024

  Hi *******,
  
  Our Support Team will be in contact with you directly with an update to their investigation of your concerns. Again, thank you for the opportunity to work with you to resolve this matter.

  Customer response

  06/04/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *************************

• Initial Complaint

  05/02/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  When I purchase legendary marketer blueprints for $2500, I expected way more than what I received. However, I did notice something very strange. One day, I caught a video where **** was counting checks and how much those checks added up to. Those checks were almost $50,000. The checks were coming from places like Click Funnels, and Aweber. I suddenly realized that his program was telling people to get account accounts with ClickFunnels and a ******, and he was making commission from his students, before his students even made a sale. This is a scam. The education is outdated with many videos from 2014 (said by the person in the video) and ********************* and dimes his students, by telling them what systems to purchase, then collecting from those systems. I want a refund from this company. I paid them $2500, and at least 6 months of Aweber and ClickFunnels. This isnt right.

  

  Business response

  05/16/2024

  Hello ******,
  
  Thank you for taking the time to express your concerns. We do see that you contacted our ****************** on April 30th requesting a refund of the Business Blueprints Starter Package you purchased on July 25th, 2023. Due to the length of time since purchase and being outside of our 14 day refund period, we sent you a Refund Request Form and asked you to fill it out with all relevant information so we could further investigate your complaint. As of May 16th, we have not yet received a completed form from you. Please complete this form at your earliest convenience, or reach out to our Support Team at ********************************** so they may provide you with the link to the form again. Thank you for your time and we hope you have a wonderful week.

• Initial Complaint

  04/08/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Bought the $7 course May 8, ************************* learning the business when I had the zoom meeting with the advisor he made it seem like the only we I could make it was by buying the BLUEPRINT, so on June 12 I figured how I would ne making payment but it wasn't worth it because I made about 70 the whole time with promises that I would be making thousands in the months to come. Now in April 2024 $70ish was all I made. Bad business practices

  

  Business response

  04/19/2024

  Hi ******,

  Thank you for reaching out regarding your concerns. We do see that you purchased the ******************* Business Blueprint on 6/12/23 and were put on a payment plan. You paid $2,000, but the remaining balance of $500 was unpaid. The last communication we received from you was in August of 2023 regarding your affiliate welcome videos, and we have not received any complaints or refund requests. At this time we please ask you to submit your complaint and request through our *************************** at ********************************** so our team can fully look into your situation and assist with a resolution. Our Support Manager will be looking out for additional communication from you regarding this matter. Thank you for your time.

  Customer response

  04/22/2024

   
  Complaint: 21531391
  
  I am rejecting this response because:
  
  Sincerely,
  
  ***************************

• Initial Complaint

  03/29/2024

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Resolved

  More info

  I have purchased a digital course from Legendary Marketer whos starting price is only $7, but they convince you to buy the business blueprint package for $2500 which I unfortunately did in January. The course has a 14 day refund, but the amount of content inside of the course is impossible to go through within that period of time, so you can see if you actually got some value out of it. Eventually the whole course is very misleading and confusing, and their whole point is to get you to take those blueprints and make you their affiliate - which is what all their students are doing. So I realized that I would have to scam people (as they did to me), telling them to buy some digital course for only $7 but eventually knowing they will be receiving and upsell of $2500. So it didnt feel right for me, and I just gave up from the course and didnt want to continue implementing anything from there. Now I asked them to get the refund of the same, as I simply dont see the value, and I received an email back saying its rejected as its out of 14 days period. The worst part is that I know for a fact that they were offering refunds to people even outside those 14 days, and that happened just few days back (2 friends of mine got it back), and now all of a sudden they are rejecting saying that they are upholding their principles and ethics. I want to understand how can they choose to whom are they giving refunds, and are they allowed to implement different rules to different people. Because if those 2 people that I know (and wrote the same reason for refunds) got their money back, then I should too.

  

  Business response

  04/19/2024

  Hi ******,

  Thank you for reaching out regarding your concerns. We see that our Support Team was able to assist you further and that you were provided with a satisfactory resolution on April 8th. Please feel free to contact us directly at ********************************** if you have any other concerns or matters that you would like addressed. We appreciate your patience while we worked directly with you to get this resolved. Thank you for your time.

  Customer response

  04/22/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *************************************

• Initial Complaint

  03/26/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  May 2023 was when this purchase occurred. I was told If I followed this $7 challenge, I would make money online by being an affiliate for a bunch of popular companies. I was completely shocked by the upsell as I was told repeatedly it only cost seven dollars to learn this information. and felt I was very strongly coerced and misinformed in the way they handled this entire transaction.. I was pregnant and told my advisors that I really needed to make money used back to my advantage to purchase the $2500 upsell. I also paid another $1500 on top of that to a business entity of an LLC, which I could have done at a lot more affordable price . literally on day 15 I regretted it once I had gone through their 15 day challenge program but their policy is to only refund you before the 14th day.. I have been fighting with my credit card company for months over this, and they are currently paying blasted on the news for their unethical marketing tactics. I honestly just want my money back . never promoted them not even for a day once I got set up and realized it was so dishonest and unethical. They are being blasted all over the news right now and I know its so many people that got their money back and I dont think its fair but I havent gotten mine back. Thank you

  

  Business response

  03/28/2024

  Thank you for your feedback. We want to express our commitment to ensuring fair and honest transactions for all our customers and if any wrongdoing did occur, that we make it right.

  We see that you recently requested a refund 10 months after your purchase, which as you said, was prompted by the negative news story you saw where claims and accusations were made against.

  Because of the negative news story we have received several refunds requests where claims were made against members of our team, which upon further internal review, we have proven to be false.

   However, we would be happy to escalate your request to our leadership team and complete a thorough verification and validation process to address your concerns effectively and take appropriate action.

  We will reopen and respond to your recent customer support ticket to address your concern. Please look for our communication to you via email in regards to this and we look forward to a resolution.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩