Complaints

• Initial Complaint

  11/25/2024

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  In January 2024, I purchased the Legendary Marketer Blueprints for $2,500 after being persuaded by affiliates claiming the program could help me make $5k-$10k per month. These affiliates promoted it as a guaranteed way to build a successful affiliate marketing business, but what I experienced was far from what was promised.The journey began with a $7 15-Day Challenge that offered little actionable value and acted as a funnel to upsell the $2,500 course. Although hesitant, I felt pressured by affiliates, mentors, and employees to invest, as they insisted it was the only way to achieve success. They failed to mention that many of their impressive income claims came from reselling the same course, not from running independent ************* addition to the course, I felt obligated to spend more on services deemed essential, including an Internet domain, a funnel subscription package, and over $1,500 for LLC registration through their partner agency. I was promised tax refunds that never materialized. Looking back, it feels foolish and deeply hurtful to have spent my hard-earned savings on something that left me unsupported and financially strained.The support I was promised was nonexistent. My assigned mentor ended our sessions with, Good luck and let me know when youve made a sale, leaving me completely on my own. Then, Legendary Marketer deactivated affiliate accounts during a rebrand, severing ties with the same affiliates whose misleading promotions led me to purchase in the first place.I recently reached out to request accountability, only to receive a generic, dismissive response offering vague support. This is unacceptable. I trusted this program in good faith, only to find it was more focused on reselling their product than providing legitimate education.I am formally requesting a full refund of $2,500 and for Legendary Marketer to take responsibility for the harm caused by their misleading practices.

  Business response

  12/05/2024

  After thoroughly reviewing your concerns and refund request, we regret to inform you that it does not qualify for a refund as it is well beyond the timeframe outlined in our refund policy. Our policies are clearly detailed in our Terms of Service and applied equally to all students to ensure fairness and consistency.
  Wed like to address some of the specific points youve raised:
  Course Content and Support: The Blueprints program is continually updated to ensure that the material remains relevant and beneficial to our students. These updates are provided at no additional cost, ensuring that you always have access to the most current version of the training. In addition to the program content, we offer ongoing resources such as live daily training sessions, workshops, and access to our team of experts, all designed to support students at every stage of their journey. These resources are provided at no extra charge to ********* members and remain accessible indefinitely. If you have yet to make use of these opportunities, we strongly encourage you to take advantage of the robust support network available to you.
  Affiliate Standards: We understand your concerns regarding affiliate practices. Legendary Marketer has established strict guidelines that all affiliates must follow, and we actively enforce compliance to protect the integrity of our program. Over time, we have taken steps to enhance our oversight, including introducing additional compliance measures. These efforts ensure that our program is represented accurately and ethically, reflecting our commitment to maintaining trust and transparency.
  Advisors and Mentorship: As part of the 15-Day Challenge, we provide Business Plan Advisors to assist participants in navigating the foundational steps of the program. However, their role is not to provide long-term, one-on-one mentorship beyond the Challenge. For ongoing support, all ********* members have access to weekly live training calls where questions can be addressed and guidance provided. This structure ensures that students receive continuous assistance while working through the training at their own pace.
  *** and Business Decisions: Regarding the *** setup, its important to note that this was an optional service intended to assist individuals interested in forming a formal business entity. While we make such resources available for convenience, they are not a requirement for participating in our program. As with any business decision, particularly those involving tax planning or deductions, we strongly recommend consulting with a qualified tax professional. The tax services you opted for remain available to address your questions, and we encourage you to contact them for further guidance.
  Our primary aim is to empower our students through education, resources, and support. Success with our program requires a commitment of time, energy, and focus to fully engage with the material and apply it to your goals. If you require additional help in understanding or implementing the training, our team is here to provide further assistance.
  We encourage you to utilize the full range of resources and support available to you. We are available to answer any additional questions via email at ***********************************

  Customer response

  12/12/2024

  
  Complaint: 22602509
  
  I am rejecting this response because: a resolution has not yet been reached.

  I purchased the Legendary Marketer Blueprints at the beginning of the year for $2,500, believing in the promises and claims presented by affiliates and your program. Unfortunately, this purchase has caused nothing but a bad gut feeling since the beginning, turning into a financial and emotional burden. I trusted your company in good faith and even used part of my inheritance to invest in what I believed was a legitimate opportunity to start a sustainable online business. Instead, Ive been left feeling betrayed and with a bad taste in my mouth.

  
  While your response highlights the resources and support available, my experience has been the opposite. The lack of actionable guidance, outdated systems, and overwhelming upsellssuch as the *** registration process that now ties me into dealing with American bureaucracyhave left me feeling misled. To make matters worse, the 14-day refund policy is woefully insufficient for such an extensive course, especially when the content quality and actual value of the training only become apparent after significant time and effort have been spent.

  
  I also know of others who purchased the Business Blueprints earlier this year and were granted refunds months after their purchasewell beyond the 14-day period. This inconsistency in refund decisions is incredibly frustrating and raises serious questions about the fairness of your policies. If refunds were issued to others in similar circumstances, I see no reason why my request should be denied.

  
  The programs impact on me has been deeply disappointing, not only financially but emotionally. I once again kindly request a refund of $2,500, which represents just a portion of the cost I incurred as a result of your misleading program. I hope you will reconsider my case and offer a resolution that reflects fairness, responsibility, and integrity.

  
  Sincerely,
  
  ***** *****

• Initial Complaint

  10/21/2024

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  08/14/2023 - $2,500.00, The Affiliate who advertised this program with this company said that this was the only program I would need to learn this and be able to go out and start making money. The company Legendary Marketer said the same thing that this was the only program I would need to learn this and be able to go out and implement and would be successful if I continued to keep posting keep pushing and it would work. I followed this program and what they show for learning and had no success but continued to follow what they were sharing even though it started to appear that this wasn't the case. I ran their program and did what they show and teach for a year every single day and had no success and began to see that this program and what they teach wasn't everything they promise. The Affiliate that brought me into this program then came out saying that Legendary Marketer told her that even though she didn't purchases this program that she had to say she did, she then came out saying she never purchased this program and was just told to say she did. I reached out to the company through email (6/18/24 and 7/8/24) on two different instances saying I would like a refund that there program wasn't everything they promised, that they are having there affiliates lie to make money off of innocent people like me, they did not respond to me in either email and I gave them a month in between each email and still nothing. This company lied about their program, had their affiliate lie , and were not professional. I want my money back from this company.

  Business response

  10/21/2024

  Dear BBB and ******,
  
  Thank you for bringing this matter to our attention. We have reviewed ******** complaint in detail and would like to provide some clarification regarding her concerns.
  
  First, we thoroughly checked both email addresses we have on file for ******, and we did not find any emails from her requesting a refund at any time. Additionally, based on our records, her last login to our back office was on January 25, 2024, and prior to that, November 6, 2023. These records suggest that she was not consistently engaging with the program on a daily basis, as claimed.
  
  We also want to clarify that ****** has not requested to exercise the Success Guarantee clause of her contract. Under this clause, we offer additional one-on-one support from one of our marketing coaches to ensure students receive tailored assistance. Had this been requested, we would have been happy to provide her with personalized coaching to help her succeed.
  
  In regard to the claim that we instruct affiliates to misrepresent their experience with our products, this is simply not true. We actively advise our affiliates to be transparent and truthful in all their marketing efforts, and we would never instruct them to claim ownership of a product they have not purchased. In fact, we take these matters very seriously and reinforce this policy in our affiliate training and guidelines. We would appreciate if ****** could provide us with the name of the affiliate and the specific content where these statements were made so we can pass this information along to our legal team to address the matter appropriately.
  
  Our primary focus is to provide ongoing education, support, and guidance to help our students progress forward in their education. This includes live daily training, workshops, and access to updated resources. All of these require the student to commit time, energy, and focus to go through the education and put what theyre learning into action. If you need help applying the training to your specific situation and niche, our team is here to assist you.
  
  We encourage ****** to take full advantage of the extensive resources and support that remain available to her. We are confident that by engaging with the program and utilizing the guidance from our team, she can achieve the success she originally sought.
  
  If ****** has any further questions or would like additional support, we welcome her to reach out directly by emailing us at ************************************************************, and we will be happy to assist her. 

  Customer response

  10/22/2024

   
  Complaint: 22448000
  
  I am rejecting this response because:

  This just proves my point of Legendary Marketer lies and is unprofessional, this there response (7) times they are addressing who? ****** who is ******? My name is spelled out here and also in my email, if they can supposedly go into there back office and when when I logged in and show dates why is it they can't see who the affiliate is that I was brought in by or address me by my name? Being an affiliate for any company which I learned not from LM you are given a code or a link that you share and that link or code is tied to you and you only, so when someone purchases from that link the person advertising that link would then get paid from that link because it is there own link. 

  This person who I was brought in by which there is no reason they if they really had things together they would be able to see who they paid that commission to for my purchase. Outside of that she is no longer a Affiliate for LM which is why she I would be guessing here came out and actually told the truth and apologized to everyone she lied to on her behave and LM. 

  Once again as you can see two emails were send showing the date, time, my email, LM email, subject, as well and showing the body of both these emails. When I purchased this program I was told to do whatever I had to because I need it, borrow, put on credit cards pushing that even more that this was well worth more than what was the cost and if I went through the course and then implement it and keep doing so everyday I would be successful. Again this is not true and as I decided to place this complain and ask for a refund I found that I wasn't the only one that had gone through this with LM.

  As for when I log in last and those dates, if you go through a program, course etc and you get through it gaining the knowledge and details that are in this I wouldn't need to log in more and more because at a point you are implementing and doing more research to make yourself successful, and after that point you find that its not what they promised and you have to go out and start to find other tools or knowledge to get to the end result. 

  But again if this is how they fun there business I know what Im asking for here a refund in my purchase it is 100% warranted and deserved. They were was unprofessional addressing this ****** person, and stating facts on there behave that are lies and continue to show that everything I have stated here and before are fact and they need/ should refund me. Its completely a disregard for for businesses should be run and how complains from customers should be treated and addressed. 

  I want my money back and to be done with this company!

  
  Sincerely,
  
  ****** *********

• Initial Complaint

  09/19/2024

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  Legendary marketer blueprints were purchases on may 17th 2023. I paid $2500 for their blueprints after seeing their affiliates claim the $7 course would turn into a 3 digita. I was heavily misled and only decided to purchase after seeing SEVERAL established affiliates make income claims saying things along the lines of being able to pay off debt and purchase $2M houses. I kept seeing this information on my instagram feed The $7 course itself was pretty much pointless with no relevant information about affiliate marketing. It was just a way to funnel people to a very expensive upsell. I was hesitant at first but after being told I could put it on my credit card and I would be refunded the money back after filling taxes, I was convinced it would be a good idea. Then of course they got me to spend another extra $1000 to open an LLC through their agency because the way they did it was the only way I would be fully protected. They also mentioned I would get my money back after filling taxes. Which I didnt

  Business response

  09/26/2024

  Dear Monica,
  Thank you for bringing your concerns to our attention. We take all feedback seriously and appreciate the opportunity to address your experience with Legendary Marketer. I’d like to address each of the concerns you’ve raised:
  Claims of Income and Misleading Affiliates: We are committed to ensuring that all affiliates adhere to our guidelines, which strictly prohibit making unsubstantiated income claims. We take any violations of these policies seriously and actively monitor our affiliates for compliance. If you encountered affiliates making claims that contradict our policies, we would like to investigate further. Please share any specific examples or links to the content you saw so that we can take the appropriate action.
  Experience with the $7 Course: The $7 "15-Day Online Business Builder Challenge" is designed as an introductory program to provide foundational knowledge of online business and affiliate marketing. While we understand that experiences with the program may vary, its intention is to serve as an entry point for those new to the industry. The Blueprints, which are a separate and more comprehensive training program, offer in-depth knowledge and support for those looking to advance their skills.
  Blueprints Purchase and Refund Policies: You mentioned hesitating before purchasing the Blueprints. Please note that we offer a 14-day refund policy for the Blueprints, which is clearly communicated at the time of purchase. Since your purchase was made in May 2023, this window has since closed. We strive to maintain transparency with our policies, and customers are encouraged to review these before making a commitment.
  Information on LLC and Tax Refunds: We are concerned to hear that you were informed that purchasing an LLC through our agency would result in a tax refund, as this is not part of our training or guidance. While we offer optional services to assist with setting up an LLC for those who wish to establish a business structure, we do not provide tax or legal advice, nor do we guarantee any tax refunds. If you received different information, this would be contrary to our standard guidance, and we’d like to investigate further.
  We value your satisfaction and want to ensure that your concerns are addressed thoroughly. Please reach out to our support team directly with any additional information or questions. We are here to support you and clarify any misunderstandings to ensure you have the best possible experience with our programs.
  Thank you for your time and feedback.
  

  Customer response

  09/27/2024

   
  Complaint: 22306463
  
  I am rejecting this response because:
  Every advertising I came across that made me decide to go for it was claiming that this curse will help me make 6 figures. They all showed examples of how this course would get you there. I felt like this course was a way for someone to eventually sell the same course to other people.

  14 days is no were near enough to be able to go through al the blueprints and be able to decide if you want a refund or not. I didn’t go through everything when those 14 days were gone and couldn’t ask for it anymore.

  I was inform by the person that was trying to convince me to buy the blueprints that I would get my money back when filing taxes which is what ultimately convinced me to purchase them. i was even encouraged to use a credit card to purchase the blueprints if I didn’t have the money to do so.
  

  Sincerely,
  
  Monica Osiecki

  Business response

  10/04/2024

  After carefully reviewing your request for a refund, and as previously shared, we must inform you that it does not qualify for a refund as it falls well beyond the refund period specified at the time of purchase. Our refund policy is clearly stated in our Terms of Service and applies equally to all students to maintain fairness and transparency.

  
  To further provide clarity to some of the concerns you've raised:
  - Course Value and Ongoing Support: The content provided in our Blueprint program is regularly updated to remain relevant, and given to our students. We never upsell updated versions of our Blueprints education, which means you can pause and return at any time, and the Blueprints will always be fully up-to-date. We also offer ongoing support through daily live training sessions, workshops, and access to our expert team. These calls are available at no additional cost for all blueprints students to ask any and all questions. Access never ends for this support. So whether you’re in the first module or the 10th module, we are here to answer your questions. Our goal is to provide students not only with the tools and knowledge to succeed but also the ongoing resources to help them put that education into action. If you have not taken advantage of these opportunities, we strongly encourage you to do so as part of your commitment to your education and the ongoing access you have for help in any niche you are passionate about. 
  - Affiliate Practices and Integrity: We are aware of your concerns about certain affiliates. Legendary Marketer has strict guidelines that affiliates must follow, and we take action to sever relationships with any affiliate who does not adhere to these standards. We have terminated partnerships with affiliates who were unwilling to adjust their marketing practices to align with our ethical standards. We maintain a strong focus on integrity, and it is a core value that guides all of our actions and business practices. 
  - LLC and Tax Claims: Regarding the LLC setup, please note that the service you opted for was entirely optional and designed to assist those who chose to establish a formal business entity. Our team provides access to this service for convenience, but it is not a requirement in our program. As with any business-related decision, especially when it comes to tax deductions or write-offs, we strongly advise consulting with a tax professional. The tax professional service you chose to sign up for is available to answer any questions you have, and we highly recommend reaching out to them for further clarification on your taxes, business practices, and available write-offs. 
  Our primary focus is to provide ongoing education, support, and guidance to help our students progress forward in their education. This includes live daily training, workshops, and access to updated resources.They all require the student to commit time, energy, and focus to go through the education and put what you’re learning into action. If you need help applying the training to your specific situation, our team is here to assist you.
  We encourage you to begin taking advantage of the extensive resou
  

  
  

• Initial Complaint

  09/13/2024

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  I am requesting a refund of $2,500 (the price of the blueprints) because I was promised that if I bought your $7 course and the blueprints upsell and followed your step by step I would be guided into make a lot of money. Right now, 12 months later, I didn't make a lot of money even thought I followed the step by step . I've been deceived by your own affiliates, the ones that you willing accepted to promote your products and claim that everyone can make millions of dollars by promoting the same program. The same ones that told me that if I bought the course, I would make from 5k-10k a month! I just gave up from the course and dont want to continue implementing anything from there. Now I asked them to get the refund of the same, and I received an email back saying its rejected as its out of 14 days period. The problem is that I know for a fact that they gave refunds to people even outside those 14 days because they gave it to a friend of mine. I want to understand why are they giving refunds to some people and not to others (like me) and not to others and why exactly do they practise different rules to different people. Because if the person I know, got their refund then I should too.

  Business response

  09/20/2024

  Dear Isabel,
  Thank you for bringing your concerns to our attention through the Better Business Bureau. We value your feedback and take all customer concerns seriously. To address some of the points in your message, we’d like to offer some additional clarification we hope helps explain our reasoning behind our decisions:
  

  Refund Policy: As outlined in the contract you signed at the time of purchase, we offer a no questions asked 14-day refund window. This policy is designed to ensure fairness in the case you feel regret or buyers remorse after purchase. If you felt deceived, as you claim, we wish you reached out sooner than one year after purchase because we would have loved to address your concerns in a more timely manner.
  

  Promise or guarantee of results: We take any concerns related to promises or guarantees of results seriously and work diligently to ensure we communicate realistic expectations in our marketing material that to achieve success with the skills we teach within our education you need to be committed to learning, implementing, and working hard in whatever you business you choose to apply the skills to. If you have a specific concern to report about an affiliate representing our company and would like to report it you can always reach out to our support department ([email protected]) or our compliance department ([email protected]). However, it does not appear you reported anything to us at anytime over the last year.
  

  Commitment to Your Success: We remain committed to your success. While refunds may not be an option at this stage, we would like to continue supporting you in making the most of the resources you’ve purchased. We previously reached out to explore ways to assist you and remain open to offering additional support.
  

  Your satisfaction is our priority, and we are committed to working with you to find a resolution that best supports your goals. Should you wish to continue this conversation and explore further assistance, please don’t hesitate to contact us directly.

  
  Thank you again for sharing your concerns with us, and we hope to work together to find a positive outcome.

  Customer response

  09/25/2024

   
  Complaint: 22280785
  
  I am rejecting this response because: I feel that whatever your arguments may be to fundament your decision, I feel that I was deceived by the people you allowed to promote your company and nothing can change that. As I said before I don´t want to continue to be your student or be associated with your company. I appreciate the time you took to consider my request and even if you denied it, I must insist that I want a refund. Your policy of 14 day refund does not gives us time to explore even half of the program, so that´s pretty obvious why I didn´t ask for a refund back then. I profundly feel that I was mislead and if you want me to name the person that mislead me to buy your program under the false promises of making money from home I´m more than happy to do it. However i believe it is your responsability to supervise the way your affiliates promote your company regarding of what you state as "disclaimers". As I said before, I would like to feel that all people that buy your program should be treated the same way. No matter what your policies are, I believe that the way people feel about your company should be taken in account, because I know people who were refunded not long ago and they were in the same situation as me. They asked for the refund after the 14 days and it was granted. I want to believe that this matter can be solved in a civil and peaceful way. When I bought your $2500 blueprints I felt like your work ethic was founded in values. I hope is keeps that way.
  
  Sincerely,
  
  Isabel Azevedo

  Business response

  10/04/2024

  After carefully reviewing your request for a refund, and as previously shared, we must inform you that it does not qualify for a refund as it falls well beyond the refund period specified at the time of purchase. Our refund policy is clearly stated in our Terms of Service and applies to all students to maintain fairness and transparency.

  
  To further provide clarity to some of the concerns you've raised:
  - Course Value and Ongoing Support: The content provided in our Blueprint program is regularly updated to remain relevant, and given to our students. We never upsell updated versions of our Blueprints education, which means you can pause and return at any time, and the Blueprints will always be fully up-to-date. We also offer ongoing support through daily live training sessions, workshops, and access to our expert team. These calls are available at no additional cost for all blueprints students to ask any and all questions. Access never ends for this support. So whether you’re in the first module or the 10th module, we are here to answer your questions. Our goal is to provide students not only with the tools and knowledge to succeed but also the ongoing resources to help them put that education into action. If you have not taken advantage of these opportunities, we strongly encourage you to do so as part of your commitment to your education and the ongoing access you have for help in any niche you are passionate about. 
  - Affiliate Practices and Integrity: We are aware of your concerns about certain affiliates. Legendary Marketer has strict guidelines that affiliates must follow, and we take action to sever relationships with any affiliate who does not adhere to these standards. We have terminated partnerships with affiliates who were unwilling to adjust their marketing practices to align with our ethical standards. We maintain a strong focus on integrity, and it is a core value that guides all of our actions and business practices. As a student within our community, our messaging and expectations have remained clear. If you have a specific affiliate in question please email details to [email protected]. 

  
  It was shared in your response that we were issuing refunds. Please feel free to share those names with us so we can pass them along to our legal counsel.

  
  Our primary focus is to provide ongoing education, support, and guidance to help our students progress forward in their education. This includes live daily training, workshops, and access to updated resources.They all require the student to commit time, energy, and focus to go through the education and put what you’re learning into action. If you need help applying the training to your specific situation and niche, our team is here to assist you.

  
  We encourage you to begin taking advantage of the extensive resources and support available to you.
  

  
  

  Customer response

  10/09/2024

   
  Complaint: 22280785
  
  I am rejecting this response because: I understand that you are following your refund policy and as you said and well, you work to maintain fairness and transparency and if I´m insisting in this particular point when i ask for a refund is because I´m not seeing that and i feel that you are being unfair with me. When other people can get it and I don´t, I honestly can´t see the transparency in that. I know that people were refunded way beyond the 14 days. And not that long ago. As you might understand I´m not gonna point names in the matter of those said refunds because the people I´m talking about are acquaintances of mine who were on your program for the same amount of time as I was. I understand that people who are refunded beyond their time must not talk about it. I kindly ask that you practice with me the same fairness and transparency as you did with others.

  Sincerely,
  
  Isabel Azevedo

• Initial Complaint

  08/27/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Legendary Marketer said they have issued a refund but my bank have never received it and have told to me contact the merchant. Bank verified that LM never issued a refund. Till this day I have not received the money, so where is this money? Need this rectified!

  Business response

  09/11/2024

  Dear *****,
  Thank you for bringing your concern to our attention. Upon reviewing your account, we can confirm that on May 23, 2024, you reached out to our *************************** regarding receiving a refund. At that time, we informed you that you had already filed a dispute with your bank for the charges, and the outcome of that dispute was still pending.
  Since then, we have not received any further communication from you until your BBB complaint. In light of your recent message, our Support Manager will be reaching out to you directly to review your account, clarify any discrepancies, and work with you toward a resolution.
  We apologize for any inconvenience this may have caused and appreciate your patience while we address this matter.

• Initial Complaint

  07/03/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  In Feb 2024 I fell into the trap of purchasing their $2500 upsell after seeing claims by their affiliates that $7 would turn into $10-15k+ of income every month. I was heavily misled and only decided to purchase after seeing SEVERAL established affiliates make income claims saying things like "I made $100k with this exact course and my phone". The $7 course itself was pretty much pointless with no relevant information about affiliate marketing. It was just a way to funnel people to 'advisors' which are basically just closers for a very expensive upsell. I was hesitant because of the sheer jump from $7 to $2500. But this company's employees and affiliates implied that to succeed with this business, the only way would be to 'invest' in this upsell. The main issue with this course is the fact that their team actively says they don't teach or promote reselling their own course. However, a lot of their top affiliates were making majority of their income from doing exactly this, with little transparency. There was also little to no attempt when it came down to auditing and stopping their top affiliates from making income claims like this for a long time. It was only when complaints came to light and an investigation was done on the company that they decided to crack down on the way their affiliates were advertising. This company's main focus is not to teach affiliate marketing, it is to teach you how to resell their course. Their 'model' is based on being affiliates for 'high-ticket' products, but when it came down to recommended these types of products, they fell short. There are actually very few high-ticket products that have affiliate programs, and because of this, most people turn to re-selling this exact course as the next logical step. This is a very misleading and unethical way to do business. Like many others, I invested in both the 15 day course and upsell based off the promises that this company and their affiliates used in their marketing.

  Business response

  07/09/2024

  Dear ****,
  Thank you for reaching out and sharing your concerns with us. We take all feedback seriously and are committed to addressing any issues you may have experienced.
  We understand your frustration regarding the purchase of the $2500 upsell and the claims made by some of our affiliates. Our support department has been actively working with you to resolve these concerns, and we appreciate your patience during this process.
  Your experience is important to us, and we are committed to maintaining transparency and high ethical standards in our marketing practices. We continually review and enhance our procedures to ensure that our affiliates adhere to these standards.
  We value your feedback as it helps us improve our services. If you have any further questions or need additional assistance, please do not hesitate to contact our support team.
  Thank you for bringing this to our attention.

• Initial Complaint

  06/17/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I purchased this product 5/11/2023 with thinking after purchasing the right tools / training that this course would help me and guide me to making another stream of income as that is what it installs in you as you are taking this course that with the right training, tools, commitment, and time that you can do this and that is not true at all. Yes, the training itself does not teach you how to gain income off of promoting the course but it also does not teach you how to make money. The training is a run down of how to set up your business but does not truly show you how to properly apply to be an affiliate, how to get followers, or guide you in the right direction. All these influencers that you see promoting the course have made their income by becoming viral off of mass following , income claims , and their success stories. These influencers also sell their own products that do nothing to help but copy and paste their techniques. I did everything the training teaches you to do with zero results. They say they do not guarantee results but the affiliate marketers doing this day in and day out make you think you are going to get results even if they are not doing income claims. My personal advise STAY AWAY. It is a waste of time, energy, and most importantly MONEY. Do not let this company make you feel pressured into purchasing this upgrade with their countdown for this one time only discounted sale price for $2500 as you can use that for something better in your daily life. This company and its affiliates are Scam artists and they should be ashamed.

  Business response

  06/26/2024

  Dear ******,

  
  Thank you for bringing your concerns to our attention. We are genuinely sorry to hear about your dissatisfaction with our course. We take all feedback seriously and aim to address each concern thoroughly.
  First and foremost, our goal is to provide valuable training and resources to help our customers achieve their financial goals. We strive to ensure that our course material is comprehensive and practical. We appreciate your detailed feedback and would like to address your points individually.
  
  - Training and Tools: Our course is designed to provide foundational knowledge and tools for setting up a business. While we do not guarantee income, we aim to equip our customers with the necessary skills and knowledge to succeed. We understand that success varies for each individual based on various factors including dedication, application of the training, and market conditions.

  - Application and Results: We regret to hear that you did not achieve the results you were hoping for. Our training materials are continuously updated based on feedback and industry trends. We are committed to improving our content and support to better guide our customers in applying to be affiliates, gaining followers, and building their businesses effectively.

  - Influencer Success Stories: We understand your concern regarding influencers and their success stories. It is important to note that while these individuals may have achieved success through various means, our course is focused on providing actionable steps that any motivated individual can follow. We do not endorse unrealistic income claims and emphasize the importance of hard work and persistence.

  - Marketing and Sales Practices: We aim to offer promotions and discounts to make our courses accessible. However, it is never our intention to pressure anyone into making a purchase. We apologize if our marketing strategies made you feel otherwise. We will review our sales practices to ensure they are clear and fair.

  - ****************** Interaction: We see that you reached out to our support department only once on January 5th. We strive to provide comprehensive support to our customers, and we encourage you to reach out to us more frequently if you encounter any issues or need additional guidance. Our team is here to help, and we are committed to your success.

  
  We would like to offer further assistance to help you get the most out of our training. Our Support Team will contact you from ********************************** so we can discuss your experience in more detail and explore potential solutions.

  
  Once again, we apologize for any inconvenience and frustration this experience has caused you. We value your feedback and are committed to improving our services. Thank you for your understanding and for giving us the opportunity to address your concerns.

• Initial Complaint

  06/07/2024

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Answered

  More info

  I have been emailing Legendary for months now trying to get a refund of $2500 I purchased after being scammed into buying their upsell but they will not respond to my emails. Their affiliates *************************** and ******************************* tell you that you will make $20k per month as a "complete beginner" and their "business advisor" **** told me that my goals of $20k per month was "selling myself short" and that I should be aiming for $50k per month. This was of course the call where they manipulate you into buying their $2500 upsell and sell you on a dream that you will be making thousands per month. I didn't make a single ***** and was consistent and implemented everything they said to do. They literally prey on innocent people who are desperate to change their financial situation then will ignore you when you do not get the results they make you believe you will get by buying their upsell. It is all extremely disappointing and I just want my money back as I feel completely scammed.

  Business response

  06/13/2024

  Hello *****,
  Thank you for bringing this matter to our attention. We take all customer concerns seriously and strive to provide the best support possible.
  Upon reviewing our records, we found that we have not received any recent emails regarding your concerns or refund requests from you. The last email correspondence we have on file is from December 5, 2023. Additionally, our records show that you have submitted two support tickets, both of which were promptly responded to by our team in 2023. We are attaching copies of both correspondences for reference.
  To address your concerns thoroughly, our support department will reach out to you via email to gather more information regarding your complaints. This will allow us to thoroughly investigate the issues youve raised and work towards a satisfactory resolution. Please look for an email from **********************************.
  We value your feedback and are committed to ensuring that your experience with us meets your expectations.
  Thank you for your patience and understanding.

• Initial Complaint

  06/03/2024

  Complaint Type:

  Order Issues

  Status:

  Resolved

  More info

  I had paid $2500 for a course provided by this company after seeing advertising claims from affiliates to this company. This company's goal is to teach you how to start your own affiliate marketing business. These claims had stated things such as "by taking this course I would be able to make $5k-$10k/month." or "The exact way I made $10k my first month." The initial price for this course was $7 for a 15 day challenge, that provided little value about affiliate marketing and mainly upselled a Business Blueprint course for $2500. I was hesitant to invest that amount of money, but I had spoken with affiliates and even employees of this company, with which I had individual meetings with, and they all had mentioned to me that the only way to really achieve a successful business was by investing in this upsell, even after I expressed my hesitations. What the affiliates of this company failed to mention was that the main way they made their impressive income each month was through re-selling this course.I made this purchase back in January 2024. I was an affiliate for this company for a month before they deactivated several accounts in order to "rebrand their company" as they were experiencing a lot of dissatisfaction due to false claims by their affiliates and employees. In that time frame, I made 1 sale of $3. No where near to what I was told I could make.To me, after being involved with this company, it seems as though their supposed goal to help you start your affiliate marketing business is not as prominent as the push to resell the Blueprint upsell. Which ultimately was very frustrating and misleading because that is NOT why I had invested in the course.

  Business response

  06/04/2024

  Hello ******,
  Thank you for bringing your concerns to our attention. We appreciate your patience as we thoroughly investigate your claims.
  We would like to clarify that the products you purchased, including the Business Blueprint course, are separate from our affiliate program. Additionally, please note that none of our products teach that you must resell any of our products to make money. Our goal is to provide comprehensive education on affiliate marketing to help you succeed in your business endeavors.
  We received your completed Refund Request form on May 30, 2024, and our support team is diligently reviewing the details of your case. Our Support team will reach out to you directly with a response soon, so please be on the lookout for an email from us. We are committed to addressing your concerns and ensuring a fair resolution.
  Thank you for your understanding and patience.

  Customer response

  06/05/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *****************************

• Initial Complaint

  05/29/2024

  Complaint Type:

  Product Issues

  Status:

  Resolved

  More info

  I purchased the Business Blueprint package from Legendary Marketer for $2,500, expecting it to provide substantial educational content in digital marketing. Unfortunately, the course did not meet my expectations or the ethical standards I uphold. Also, the 14-day refund policy is insufficient given the volume of content, making it difficult to see if this course truly holds value for you. Despite my initial enthusiasm, I found the course ineffective and the marketing strategies misleading. The course was marketed as a lucrative side hustle and the curriculum included talking about side hustle videos and income claims. Furthermore, quickly became obvious that its main goal was to recruit customers into a cycle of upselling. The strategy involves purchasing blueprints and then promoting these same materials as an affiliate. I filed my first refund request on April 10, 2023, outside the standard 14-day refund window, using the official process provided by Legendary Marketer. I was informed that the review could take up to 30 days. After receiving no substantial update within this timeframe, I followed up with an email on May 20, 2023. The responses were vague and unhelpful. On May 24, 2024, I was told my issue had been escalated to **** Sharpe, the companys founder, yet as of today, May 28, 2024, I have not received any further communication.I have also observed inconsistencies in the application of the refund policy. Other customers, under similar circumstances, have received refunds beyond the 14-day period, which highlights a discriminatory practice in policy enforcement.The lack of transparency and consistency in handling my refund request has been deeply distressing and has led me to question the integrity of Legendary Marketer. Despite multiple attempts to resolve this amicably, the situation remains unresolved. This experience compels me to warn potential customers about the pitfalls of engaging with this company.

  Business response

  06/03/2024

  Hello *******,

  Thank you for contacting us regarding your concerns and request for a refund. Our records indicate that on 5/29/24, you were contacted directly by our CEO and Support Team in regards to your request and they were able to resolve your concerns to your satisfaction. We appreciate your patience during this time and wish you all the best in your future endeavors. 

  Customer response

  06/03/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *************************

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩