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Business Profile

Property Management

Affordable Realty and Property Management, Inc.

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    06/08/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    ?Hey my name is ***************************** and I was referred to you guys by my grandmother and I reached out to you guys regarding a housing issue. May 23rd I did an application with Affordable reality for a 1 bedroom 1 bath house I was tolled that I should put the 500 down to hold the house so no one would take it just incase I was approved because its 1st come 1st serve. So I did exactly that. I then called back that Thursday the 25th to see did I get approved I was tolled I did I then asked how much was it in all to move in and by when was the deadline of me having the rest of the money i was tolled **** in all to move in and before the 1st. The next day Friday the 26th I got a letter from the housing authority I tried calling affordable reality to tell her I would no longer be going that route because I got accepted to housing but no answer all day and I didnt get off in time to go in to the office so I went Monday the 29th i tolled her about the housing and I would not be moving forward she tried for a while giving me options because she said they accepted housing I tolled her I got accepted to Jordan **** housing so I believe that I will only be able to move there she kept sayin they should give me a voucher I tolled her I didnt think so AGAIN she then went on to tell me that she wouldnt be able to give me my 500 that day because her boss was not in and the money was locked in his office she tolled me to come back Thursday and h*** be there and to also call housing to verify if they would give me a voucher I tolled her I would be back Thursday I then returned Thursday June 1st the exact same lady then began to tell me that I couldnt get my money back its no refunds i asked her why would she tell me to come back if she knew it was a no refund why wouldnt she just say excatly that i asked to speak to her boss after a while of goin back and forth with her Her boss ended coming out immediately with a bad attitude stating time is money and that they do not have to tell me its a no refund I tried explaining to him have I known I wouldnt have gave up my money unless I was sure i tolled him his employee insisted I put down the money just incase I was approved she never stated if I didnt move forward it was no refund i left because he just started getting mad and it was other customers waiting to be helped and i saw that he was not giving me my money back i never even saw the house yet and hes saying they would loose a months rent if they just gave me back my money. Im a single mom and I work hard for my money and I just dont think its fair they didnt give me a option and would like to know is it even legal for them to do that considering I didnt sign anything and its nothing on their website or office that states no refund I also have a receipt of my deposit

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BBB Rating & Accreditation

B-

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Years in Business: 27

Customer Reviews are not used in the calculation of BBB Rating

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Contact Information

2900 18th Ave S

Saint Petersburg, FL 33712-2552

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(727) 328-8070

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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