Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Urban Carry Holsters has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileUrban Carry Holsters

            Gun Dealers

            Contact Information

            5224 W State Road 46 # 303

            Sanford, FL 32771-9230

            Get Directions
            Visit Website
            (888) 661-5579

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            5224 W State Road 46 # 303, Sanford, FL 32771-9230
            BBB File Opened:
            1/27/2020
            Years in Business:
            10
            Business Started:
            2/10/2014
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Turning Point Distribution LLC
            Business Management
            • Dawn M. Foster, Owner
            Contact Information

            Principal

            • Dawn M. Foster, Owner

            Customer Contact

            • Dawn M. Foster, Owner
            • David Foster, Managing Member
            Read More Business Details and See Alerts

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/15/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            My wife purchased this for me as a gift and got lost in the home for approx 60 days. The item was found and given to me only to discover the wrong item was purchased. A quick check of the website showed that there was time to start the process, which we did. Actually getting a response was another matter. When finally getting a response we were told the exchange window had passed. When correcting according to their own public-facing policy on the attached screenshot, the response was basically 'that's incorrect, what I'm saying now is correct.' At this point, we are now approximately one week past the 90 day window. After telling us we're wrong in contradiction to their website's promise, we can't get any further communication from them.We just want the vendor to fulfill their stated promise. I'll even pay to ship the item back, I just want a usable product.
            Read More
            Read 9 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Paul J

            05/13/2022

            I emailed them a question on a Thursday then on sunday I emailed them twice with different questions and I get an email from them telling me not to send them any more emails. I messaged them back basically telling the person who sent me the email what bad customer service that was. After that I ordered an item and received multiple emails of the same kind, I then asked them to stop sending me the same email over and over. After that they sent me multiple messages again of the same kind probably to get me back. How childish.

            Urban Carry Holsters Response

            05/24/2022

            Paul - thank you for taking the time to provide insight into your experience. First allow me to apologies as we to would be frustrated. I reviewed all correspondence with our team and can not locate an email where we advised "not to send them any more emails". Understanding up to this point you are not satisfied with your experience, however we still want to do what we can to rectify the situation. I would be happy to work with you on resolving all your concerns including any fitment issues that may be present. Lastly I would like to speak to the emails that you received after you ordered the product. These emails are auto generated for creating an account, tracking your order, etc. Our intent is to do correct by you as the customer, if you could please call our support line at 888-661-5579, please ask for the Customer Service Team Leader. Confident that we can get this resolved. Thank You

            Local BBB

            BBB Serving Central Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.