Business ProfileforSeminole Toyota

This dealership obviously makes it a practice to take advantage of people by misleading them. I bought a used vehicle with a clean car fax that has hail damage on the roof. I am really short and could not see on the roof. I asked if it came with a full spare tire or a donut and was told it comes with a donut. It came with nothing, not even a tire repair kit. I also asked for weather tech mats to be included in the deal because I was giving them a vehicle with weather tech mats and was told it would be included. I must have specified 10 times they have to be weather tech. The additional sheet for this says weather floor mats. So now they are telling me they will not give me weather tech because that is not what the page says. It also came with only one key which was not disclosed to me until after I purchased. I have spoken with the sales person ****** and he says that he thought there was only one type of weather floor mats and did not know weather tech was a different kind. I guess these sales people are either not trained properly or they are trained in misleading sales tactics. He also told me after the fact that some of my model vehicle comes with a spare tire and some come with a tire repair kit. Of course I have spoken to management and they pretty much say I bought it as is. I was mislead through this whole ordeal. I recommend no one ever buy a vehicle from this dealership. No one will make any of this right. I have been given a key fob and am promised the key that goes in it at their cost of 200, but that is it. An actual spare for this vehicle cost over 600 dollars. I am being offered used crappy weather floor mats, not even brand new as the vehicle was leased and driven. If I could give them a 0 I would. They obviously do not realize a verbal contract is binding. I was told there was a spare and I was told I would receive weather tech mats.