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Business Profile

Vacation Rentals

30A Cottages and Concierge

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Mychal M

    Date: 09/26/2023

    DO NOT waste your time with this company. They will gladly take your money and then a week+ after you make all other arrangements, a rude gal named Stevie called us to inform us they canceled us because they no longer wanted to have renters that stayed for 28+ nights. Mind you, these homes on 30A arent cheap so its not like we were paying little to nothing. Im talking a $13,000 rental. Stevie assisted in zero ways to try and relocate us, help move our dates around to make it work. I asked if they can ask the owner to work with a 2 week window instead and she never got back to me its been 2 weeks and they barely refunded me. Stevie was rude, condescending and if I were her manager i would seriously reconsider putting her in contact with guests. If anything, she needs to be FIRED. Her customer service skills are very poor. There are plenty of other options out there, there is a reason this company has a 3.6 star rating across the internet. BUYER BEWARE!!!

30A Cottages and Concierge is NOT a BBB Accredited Business.

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