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Complaint Details
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Initial Complaint
07/02/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I noticed Oliohant USA LLC is on my credit report as a collection account for ************* I have disputed this because I have never received anything from this company on a collection account. If they tried sending me something, they must be sending this to the wrong address. Any help would be appreciated so I can get this taken care of.
Business response
07/05/2024
BBB
RE: ID# ******** *********************
To Whom It May ************** are in receipt of the complaint dated July 1,2024. We appreciate the opportunity to resolve any complaints or issues with consumers.
Due to the nature of Mr. ****** complaint, we will respond directly to her and provide her with more information about the account in question.
If you have any questions, please contact us ****** House at **************.
Sincerely,
Oliphant Financial, LLC
*******************************Initial Complaint
07/02/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Fraudulent complaint for unknown debt contract. Attempting to collect on alleged debts from 6 years ago.Business response
07/02/2024
BBB
RE: ID# ******** *****************************
To Whom It May ************** are in receipt of the complaint dated July 1,2024. We appreciate the opportunity to resolve any complaints or issues with consumers.
Due to the nature of ********************** complaint, we will respond directly to her and provide her with more information about the account in question.
If you have any questions, please contact us ****** House at **************.
Sincerely,
Oliphant Financial, LLC
*******************************Initial Complaint
06/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This company has attached a fraudulent claim onto my credit report. *** disputed this claim several times with the company but they have not provided me with any documentation that shows the claims are mine. I asked for a signature documentation that this was approved by me. Their parent company has filed for bankruptcy and they have attached an account to mine from someone who has a similar name so they can collect money for their bankruptcy filing. This fraudulent placement onto my credit report is affecting my credit score and is a blatant violation of my federal Fair Credit Reporting Act rights. The supposed account shows a date of 5/2021. This is a complete fraudulent company trying to illegally extort money from someone because of their own personal inability to manage their finances and theyre now in bankruptcy trying to fraudulently collect whatever they can.Business response
06/24/2024
BBB of West ******** ****
RE: ID# ******** ***********************
To Whom It May ************** are in receipt of the complaint dated June 21,2024. We appreciate the opportunity to resolve any complaints or issues with consumers.
Due to the nature of Mr. ******** complaint, we will respond directly to him and provide him with more information about the account in question.
If you have any questions, please contact us ****** House at **************.
Sincerely,
Oliphant Financial, LLC
*******************************Customer response
07/03/2024
Complaint: 21882362
I am rejecting this response because:
I have attempted to contact Ms. ****** ***** several times and have left Ms. ***** several voice messages with no response from Ms. *****. This is a fraudulent claim on behalf of Oliphant Financial, **** with no viable proof that I personally signed for anything. From my resource, this is simply a fraudulent attempt to extort money because their parent company and CEO has filed for bankruptcy and is in need of funds. I have no idea who they are nor who this company is and why they attached it to my name and my credit report.
This fraudulent attempt to collect money is now showing negative on my credit report as delinquent and it has affected my credit card balances. I have had my credit report drop over 70 points on all 3 of my credit reports and have had creditors on my credit cards reduce my credit limits because of this fraudulent claim, which in-turn has also reduced my credit score because of the debt-to-credit ratio has increased. This Ms. ****** ***** deliberately refuses to return any correspondences and this is impacting my everyday day life because their parent company does not know how to manage their finances and are going bankrupt.
I want Oliphant financial, **** to remove this fraudulent violation of my federal Fair Credit Reporting Act rights.
Have a blessed day,
*********************Business response
07/05/2024
Per ********************* dispute please allow up to 30 days to receive documentation. If ************** has any future questions, he is welcome to contact us directly at ************.Customer response
07/09/2024
Complaint: 21882362
I am rejecting this response because:
They have had 30 days on several occasions to correct this issue. I've disputed this several times on several credit reporting agencies and I've even called ************** as asked on the initial response, but they have not responded in a timely manner to each. At some point, their stall tactics are going to become criminal acts because it's seriously affecting my credit score and reducing my credit limits on my credit cards. At what point do they have to take responsibility for going bankrupt? They should not be able to keep affecting innocent people for their mismanagement! This should be settled now.And, their response is addressed to Mr. ********************** who's that? This shows they're not taking this seriously and have no clue what is going on. It showing a direct and blatant disrespect for my Federal Fair Credit Report Act rights and for FCC regulation laws.
Sincerely,
***********************Initial Complaint
04/18/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I'm not liable for this debt with this collection. i do not have a contract with Oliphant Financial, LLC. They did not provide me with the original contract as requested.Business response
04/30/2024
BBB of West Florida, Inc
RE: ID# ******** ***************************
To Whom It May ************** are in receipt of the complaint dated April 16,2024. We appreciate the opportunity to resolve any complaints or issues with consumers.
Due to the nature of Ms. ******** complaint, we will respond directly to her and provide her with more information about the account in question.
If you have any questions, please contact us ****** House at **************.
Sincerely,
Oliphant Financial, LLC
*******************************Initial Complaint
04/10/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with ****************** I do not have a contract with Oliphant USA LLC, they did not provide me with the original contract as i request.Business response
04/16/2024
BBB of West Florida, Inc.
RE: ID# ******** *********************
To Whom It May ************** are in receipt of the complaint dated April 10,2024. We appreciate the opportunity to resolve any complaints or issues with consumers.
Due to the nature of ******************** we will respond directly to him and provide him with more information about the account in question.
If you have any questions, please contact us ****** House at **************.
Sincerely,
Oliphant Financial, LLC
*******************************Initial Complaint
04/08/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
They said I owe money, but I have never received anything verified by them because they have been sending the information to the wrong address ************************************** ** may be and address somewhere, but it is not mine because I lived in ****** **. I have resolved all my debt and would have taken care of this one if they would have sent the information to the correct place. My information is on my credit report. I would like to know how they mess this one up.Business response
04/16/2024
BBB of West *******, Inc.
RE: ID# ******** *************************
To Whom It May ************** are in receipt of the complaint dated April 08,2024. We appreciate the opportunity to resolve any complaints or issues with consumers.
Due to the nature of Ms. ****** complaint, we will respond directly to her and provide her with more information about the account in question.
If you have any questions, please contact us ****** House at **************.
Sincerely,
Oliphant Financial, LLC
*******************************Customer response
04/18/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************Initial Complaint
03/28/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I have no knowledge of the collection or orginal debtor. No attempt was made to verify am I the person that owed the debt. They just sent a negative complaint to the credit reports.Business response
04/01/2024
BBB of West *******, Inc.
RE: ID# ******** ***************************
To Whom It May ************** are in receipt of the complaint dated March 27,2024. We appreciate the opportunity to resolve any complaints or issues with consumers.
Due to the nature of Ms. ******** complaint, we will respond directly to him and provide him with more information about the account in question.
If you have any questions, please contact us ****** House at **************.
Sincerely,
Oliphant Financial, LLC
*******************************Initial Complaint
03/21/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
To whom this may concern,I disagree with the account listed below which still appears on my credit report even after your investigation. I would like this item immediately reinvestigated. The inaccuracies are highly damaging to my credit score OLIPHANT *** Account number: *********** in accordance with The Fair Credit Reporting Act the Public law ******, Title V1, Section 611, A-D, Please provide the names and business addresses of each individual with whom you verified the above, so that I may follow up. Please send me and updated copy of my credit report after your reinvestigation. I look forward to your prompt attention to remedy my request. Thanks, ******************************Business response
03/26/2024
BBB West ******* Inc
RE: ID# ******** ***************************
To Whom It May ************** are in receipt of the complaint dated March 21, 2024. We appreciate the opportunity to resolve any complaints or issues with consumers.
Due to the nature of Ms. ******* complaint, we will respond directly to her and provide her with more information about the account in question.
If you have any questions, please contact us ****** House at **************.
Sincerely,
Oliphant Financial, LLC
*******************************Customer response
03/27/2024
Complaint: 21465930
I am rejecting this response because:To whom it may concern,
I disagree with the account listed below which still appears on my credit report even after your investigation. I would like this item immediately reinvestigated. The inaccuracies are highly damaging to my credit score Oliphant *** Account number: ********* in accordance with The Fair Credit Reporting Act the Public law ******, Title V1, Section 611, A-D, Please provide the names and business addresses of each individual with whom you verified the above, so that I may follow up. Please send me and updated copy of my credit report after your reinvestigation.
I've asked the company to supply me with the cancel check that one of their representatives stated that they have on file. He also stated that he had a copy of my Driver license I've for ********************** to provide a copy to me as the consumer. On March 27, 2024 I haven't received any information from this company. I'm asking again to provide me with verification as to how you are validating this account belongs to me.
I look forward to your prompt attention to remedy my request.
*****************************Business response
03/29/2024
Oliphant is the owner of the ShopHQ account. Per Ms. ********* dispute we have sent her documentation to establish that. If **************** has any future questions; she is welcome to contact us directly at ************.Initial Complaint
03/20/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Oliphant is reporting an account on my credit report that I don't recognize. I sent them a debt validation letter on 2/9/24 which they received on 2/17/24. As of today, 3/19/24, I have not received a response from them and the debt is still reporting on my credit report, which is a violation of my rights under 15 USC 1692G.Their lack of validation is hindering my ability to obtain credit and I do plan to seek legal action if this account is not removed from my report along with any "alleged" liability of the debt.Attached: Validation letter, Certified ************* proof of delivery dateBusiness response
03/21/2024
RE: ID# ******** ***************************
To Whom It May ************** are in receipt of the complaint dated March 19, 2024. We appreciate the opportunity to resolve any complaints or issues with consumers.
Due to the nature of **************** complaint, we will respond directly to him and provide him with more information about the account in question.
If you have any questions, please contact us ****** House at **************.
Sincerely,
Oliphant Financial, LLC
*******************************Initial Complaint
03/13/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Paid this off according to what was advised that was due last year . Continue to not be able to resolve the additional $344 they say is open on the account since providing the payment.Business response
03/15/2024
BBB West ******* Inc
RE: ID# ******** ******** ***
To Whom It May ************** are in receipt of the complaint dated March 11, 2024. We appreciate the opportunity to resolve any complaints or issues with consumers.
Due to the nature of ************ complaint, we will respond directly to her and provide her with more information about the account in question.
If you have any questions, please contact us at ****** House at **************.
Sincerely,
Oliphant Financial, LLC
*******************************
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Get a QuoteCustomer Complaints Summary
48 total complaints in the last 3 years.
25 complaints closed in the last 12 months.