Business ProfileforThe Mail Station, Inc.

Continued ******************************* I had another disappointing experience at The Mail Station today, following up on my previous visit. I arrived at the location promptly at 8:10 a.m.,hoping to resolve the issue I had encountered earlier. However, my expectations were quickly shattered.Upon entering, I approached the counter and politely requested proof that they had not sent the information I was waiting for. To my dismay, the customer service representative behind the counter displayed a noticeable attitude towards me from the very beginning. It was disheartening to be met with such unprofessional behavior.As our conversation progressed, things only got worse. The representative began to speak to me in a disrespectful and offensive manner. It was clear that they were not interested in helping me or resolving the issue at hand. To my astonishment, I discovered that the representative didn't even know how to correctly write an email address, and rather than admitting their mistake, they chose to blame me and adopt a defensive attitude.What disappointed me the most was the representative's reluctance to provide me with the code I needed. It seemed as though they took pleasure in frustrating me further. This entire experience has left me deeply dissatisfied and frustrated with The Mail Station. In light of these ongoing issues, I have taken the necessary step of filing a complaint with the Better Business Bureau. Furthermore, I will be reaching out to the ********************* to ensure they are aware of the unprofessionalism and poor service I have encountered at The Mail Station.I cannot stress enough how disappointing and frustrating this entire ordeal has been. The Mail Station has proven itself to be the worst company I have ever dealt with. I hope that my complaint receives the attention it deserves and that necessary actions are taken to rectify these issues. It is my sincere hope that no other customer has to go through the same ordeal I have faced.