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Business Profile

Online Retailer

Lounged Life

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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Complaint Type

  • Initial Complaint

    09/13/2022

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    i ORDERED 2 BLEND ***** PORTABLE BLENDERS FROM A LOUNGED LIFE INSTAGRAM ADVERTISEMENT ON JULY 12, 2022, PURCHASE PRICE TOTALED $139.98. I RECEIVED A CONFIRMATION EMAIL FOR ORDER#**** AND NOTE SAYING "WE'RE GETTING YOUR ORDER READY TO BE SHIPPED. WE WILL NOTIFY YOU WHEN IT HAS BEEN SENT." I HAVE NOT RECEIVED ANY FURTHER NOTIFICATION FROM THEM AND ON TRACKING ORDER#**** SHOWS PRODUCT HAS NOT YET SHIPPED. i HAVE SENT EMAILS TO THEM REQUESTING SHIPMENT OF PRODUCT AND HAVE NOT RECEIVED ANY RESPONSE.

  • Initial Complaint

    08/30/2022

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    I purchased 2 x Blend ***** from Lounged Life on December 4th 2021. It is now August 31st 2022 and I have not received my items. I have sent several emails, requesting a refund and only received a standard, "your item has shipped so we cannot refund you" reply. I have repeatedly checked the tracking number I was sent and it indicates that that the tracking number does not exist. I have also checked the Lounged Life website and it indicates that my item was ready to ship on January 18th 2022 but is currently not in transit. When I pointed this out to the customer care team, I did not receive a reply. I have attached a copy of my order confirmation and the tracking page for Lounged Life - which indacates the order is not yet in transit.I would like a refund immediately.

  • Initial Complaint

    03/21/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I purchased a Blend Buddy blender from the LoungedLife website in January of 2022. It is now March 21st and the item has not even shipped yet. I have tried to email repeatedly and I get no response. The company doesn't have an address or number to contact, only their email. I would like a refund of the 69.95 that I spent.

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BBB Rating & Accreditation

F

This business is not BBB Accredited

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Contact Information

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Sarasota, FL 34243

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Customer Complaints Summary

3 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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