ComplaintsforABC Discount Appliance Inc
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Complaint Details
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Initial Complaint
01/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
prior to making a purchase a new suite of kitchen appliances the company told me that they were able to diagnose and repair all of the brands of appliances that they sell. i purchased the ge profile appliances on 7/5/2022, to be delivered at a later date. the refirgerator has had issues with the automatic exterior lighting going on and off whenever it wants to and sometimes not lighting up when you walk up to it since it was delivered. the company has been out to replace 5 different components in the unit without resolving the problem. now they are refusing to do anything about it and tell me since it cools they are not going to deal with it anymore. meanwhile i've had to wait weeks and even months for them to get parts each time. the refrigerator is obviously a lemon and they need to replace the entire unit. they now try to tell me that it's the environment that its installed in, but it is in my kitchen which has central heat and air conditioning. i have tried moving the unit but have the same problem. they've been to my house 3 times and blew me off one time and have accomplished nothing but wasting my time and now since they are not competent enough to resolve the issue they are grasping at straws and trying to stick me with a nearly $4,000 lemon.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.