Business ProfileforA Place for Women, P.A.

Date of transaction 6/1/2022 Amount paid $842.00 ********* services The payment made was a prepayment based on an insurance quote on the amount I would be expected to pay in total for services throughout pregnancy and including delivery. If a prepayment was not payed, the practice stated they would refuse to treat/see the patient. Since making this prepayment, my insurance policy reach its Max Out of Pocket. I asked the billing department of the practice to re-quote the services with my insurance company and refund the difference. They refused to comply with this request. They stated they would submit the claim upon the delivery of the baby, and once the claim was completed and insurance paid their portion, they would either bill or refund me the difference. They estimated this to take **** business days in total from the time the baby was born until a refund is issued (if there was one). The baby was born 11/22/2022, and the claim has still yet to be submitted to insurance.I want the practice to issue a refund of my prepayment. Due to reaching max out of pocket prior to their claim submission, the amount I owe will be $0.00 since the practice is in network and all services are covered. The billing department has also not submitted the claim promptly as they said they would, leading to my refund being further delayed.