Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Digital Marketing

Apex Media Solutions, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Digital Marketing.

Reviews

Customer Review Ratings

3.67/5 stars

Average of 275 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromBob K

    Date: 08/15/2025

    1 star
    I was contacted by Apex Media Solutions about a marketing campaign. The salesperson promised that they could get our company up on ****** within a few months. After a few months the calls stopped and the excuses started. None could tell me who the salesperson was that made the promises. Whenever they called they tried to upsell me. The contact person kept changing and nothing was being done. I kept explaining that the salesperson promised me that I would see unbelievable results in a few short months. They did nothing constructive to help my business after spending close to $2000.
  • Review fromRyan H

    Date: 08/15/2025

    5 stars
    I didnt realize how neglected my reviews were until I saw how their specialists handled them. They jumped in, responded to every comment positive and negative and gave my business a human voice online. My ****** rating has improved steadily since. Couldnt be happier with my experience!
  • Review fromCarlos S

    Date: 08/14/2025

    5 stars
    They completely transformed how my business shows up online. From the sleek new website to the improved SEO, everything now looks and performs the way it should. Ive noticed more inquiries coming in weekly. I highly recommend them!
  • Review fromHunter D

    Date: 08/14/2025

    1 star
    This company is a ****. After I agreed to sign up, I did some more research and realized I made a mistake as the work they were doing could easily be done in 15 minutes myself and they were charging $200. I called and emailed within an hour to cancel and they told me the work had already been done. I tried to cancel charge on my credit card and they are actively fighting it. Horrible people to deal with.
  • Review fromLeon M

    Date: 08/13/2025

    5 stars
    I was losing out on business because I wasnt listed on voice search tools. Apex Media fixed that in one go. Now when someone in my area asks ***** or Cortana about chimney cleaning services, Im listed among the top results. Its been a great way to reach local homeowners!

    Apex Media Solutions, LLC

    Date: 08/15/2025

    Thank you for your positive feedback and continued business with Apex Media! 
  • Review fromMicheal B

    Date: 08/05/2025

    2 stars
    I was happy with them in the beginning, they did help me fix my ****** account and get it active. But every monthly meeting seemed like a sales gimmick to buy more. And when i asked to cancel contract due to my business needing to free up funds. Again trying to get more money stating i had to buy out, even though the contract signed states I can cancel anytime with no restrictions listed after. If you choose to work with them just watch your back with them.

    Apex Media Solutions, LLC

    Date: 08/08/2025

    Thank you for bringing this to our attention. We genuinely value your feedback and understand the importance of your concern. Your satisfaction is our top priority, and we are committed to addressing this issue promptly. Please rest assured that our team is already looking into the matter, and we will provide you with a call from a supervisor as soon as possible
  • Review fromDmm W

    Date: 07/31/2025

    1 star
    Poor customer service and would not allow me to cancel until I argued with Jaddy for 10 minutes.

    Apex Media Solutions, LLC

    Date: 08/08/2025

    Thank you for bringing this to our attention. We genuinely value your feedback and understand the importance of your concern. Your satisfaction is our top priority, and we are committed to addressing this issue promptly. Please rest assured that our team is already looking into the matter, and we will provide you with a call from a supervisor as soon as possible
  • Review fromBarney G

    Date: 07/28/2025

    5 stars
    Getting started on social media felt like a chore I kept putting off. These guys came to my rescue and built fully branded profiles for my business, complete with photos and business info. Ive seen a clear ***** in website visits since launching the pages!

    Apex Media Solutions, LLC

    Date: 07/30/2025

    Thank you for your positive feedback and continued business with Apex! 
  • Review fromAntonio R

    Date: 07/28/2025

    5 stars
    Their social media setup service helped bring my business into the spotlight. My accounts finally look legitimate and on-brand, and Ive even gotten some positive attention from other local businesses who want to collaborate. Its been a great move for visibility!

    Apex Media Solutions, LLC

    Date: 07/30/2025

    Thank you for your positive feedback and continued business with Apex! 
  • Review fromRobert J

    Date: 07/18/2025

    5 stars
    Ive always been hesitant about social media, but their team made the process so smooth. They set up my accounts, added the right visuals and info, and now my pages look polished and active. Clients are interacting more, and referrals are coming through my inbox regularly. I cannot begin to express my gratitude to them!

    Apex Media Solutions, LLC

    Date: 07/30/2025

    Thank you for your positive feedback and continued business with Apex! 

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.