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            Business ProfileAudi Stuart

            New Car Dealers
            BBB accredited business

            Contact Information

            3990 SE Federal Hwy

            Stuart, FL 34997-4929

            Visit Website
            Email this Business
            (772) 214-3900

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            Customer Reviews

            1/5

            Average of 3 Customer Reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/20/2017

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            3990 SE Federal Hwy, Stuart, FL 34997-4929
            Email this Business
            BBB File Opened:
            4/11/2014
            Years in Business:
            10
            Business Started:
            12/2/2013
            Business Incorporated:
            3/7/2011
            Accredited Since:
            4/20/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • MAR Horch Stuart, LLC
            Business Management
            • Mr. Devin Carlson, General Manager
            Contact Information

            Principal

            • Mr. Devin Carlson, General Manager

            Customer Contact

            • Mr. Devin Carlson, General Manager
            Additional Contact Information

            Fax Numbers

            • (772) 214-3951
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            04/11/2022

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            Hello Mr *******, after several delays I completed my purchase agreement on the March 25th almost three weeks ago. I was then told on the week of the 28th that the car was getting ready to be shipped. After no updates I made contact on the 5th and my sales rep ***** who advised me the car was being picked up Wednesday the 6th so I changed my plans for the weekend expecting delivery. When I followed up on Sunday after not receiving a call from any shipping company I was told the car was still at the dealership and she had no update on when I will be receiving it. At this rate I will be paying my first car payment without possession of the vehicle. I can imagine that this is the standard operation procedure at your dealership. I could would have flown down if I knew it would take close to a month to get the vehicle. I would appreciate a call back and some kind of solid time frame when I will be receiving this vehicle. Besat Regards **** ******
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            Read 1 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            John M

            05/07/2024

            Run, don't walk away from their service department at the dealership (Audi Stuart, *******). I prepaid for services at purchase of the vehicle and just had the car serviced (60K service) and when I checked the service items that were supposed to be done, I found none were completed. The pollen filter was never changed ( see photo of pollen that fell out on my floor mat) and the fragrance refills were never changed (see attached photos).
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

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