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Business Profile

Nursing Home

Stuart Rehabilitation and Healthcare

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Wayne H

    Date: 01/18/2024

    My review of Stuart Rehab: This place is terrible. On my first night my bedmate's son needed to stomp a *****. Some staff are OK, but many are 'snippy '. I was told that I must be understanding. Costing $260 per day does not allow me to ignore staff that when they are not ignoring you, they are rude. I was given dairy at meals even though it was clearly stated I have a milk allergy. They did not respect my privacy while in the bathroom, continuously walking in while I was on the ****. The kitchen faucet in the bathroom dripped when it was not left on. Maintenance said, he would have to spend his own money to fixed it and be reimbursed. His explanation as to why it was left on: Some staff are "stupid". So much other disappointing. DO NOT PUT A LOVED ONE THERE! It is all about ********************* making money.It wasn't possible to contact him to complain. When I tried, the email was not forwarded to him, to whom it was addressed, but to an assistant manager that tried to placate me, unsuccessfully. I complained so much **************, who I never met gave me release. The folks at PT were better especially ***** That and tasty food with over-cooked inedible vegitables were the only redeeming items.

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