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Business Profile

Wholesale Cosmetics

American International Savings

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Cosmetics.

Complaints

This profile includes complaints for American International Savings's headquarters and its corporate-owned locations. To view all corporate locations, see

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American International Savings has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:04/01/2024

      Type:Product Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello, I have a problem with a compagny: american international wholesale **** I sent via TT Wire transfer 2000$ US on march 18th, 2024 at ****************************, *******************************, account name : ******************** nation; account number: ************, wire routine number: *********. I got contacted by him by email and whatsapp since I went on globalsource, a retailers website to buy products in bulk and asked on the plateform to recive quotations from the suppliers who sell Cerave products. I am an amazon seller in ******. I wanted to buy 500 units of Cerave cream. Moreover, I wanted to have autorization for resell from cerave, which is required by Amazon to be ungated. ***** agreed to send me the official invoice, approved by Amazon and the autorization letters immediately after he received the money. Once he received the money, I received the invoice, but nothing else (products were not shipped either, and I never received them). Then, I was refused to sell onAmazon. I asked him, as agreed initially, to provide me the letter, but then he asked me to buy 500 more units, after he would send me the letter. I had a phone call with him, he sent me a proforma invoice to add 500 units, but then, I tried to call him back to discuss the price, he rejected my call. He sent me a text, saying he couldn't answer, which he deleted the next morning. I texted him that after reflexion, I refuse to buy more items, because that was not the initial deal, and asked for a total refund. After this, I tried to text him, call him, email him, write on the website, call and text him with my husband's phone, my friends phone, created a us phone number try to call and text him... I never been able to join him, he blocked my phone, my husbands and friend's phone. After research, I found that he is called *************************** and he lives at ************************************. I would like to get back my money, please help me. I am considering making a complaint at the police.

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