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Find a Location

Integrity Home Solutions has 1 locations, listed below.

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    Business ProfileforIntegrity Home Solutions

    Air Conditioning Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.61/5stars

    Average of 243 Customer Reviews

    Customer Complaints

    45 complaints closed in last 3 years

    20 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/2021

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Integrity Home Solutions provides air conditioning, heating, electrical, and plumbing services for residential customers.

    Business Details

    Location of This Business
    201 E Kennedy Blvd STE 1600, Tampa, FL 33602-5857
    BBB File Opened:
    6/11/2021
    Years in Business:
    3
    Business Started:
    12/1/2020
    Business Incorporated:
    12/1/2020
    Accredited Since:
    7/1/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CFC1430903 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of CAC1820909 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of CBC1264564 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of I-CFC1430903 for this business, issued by Pinellas County Construction License Board. The expiration date of this license is 8/30/2024.

    These agencies may include:

    Pinellas County Construction License Board

    7887 Bryan Dairy Road Suite 133

    Largo FL 33777

    (727) 582-3100

    https://www.pcclb.com

    BBB records show a license number of I-CBC1264564 for this business, issued by Pinellas County Construction License Board. The expiration date of this license is 8/30/2024.

    These agencies may include:

    Pinellas County Construction License Board

    7887 Bryan Dairy Road Suite 133

    Largo FL 33777

    (727) 582-3100

    https://www.pcclb.com

    BBB records show a license number of I-EC13011308 for this business, issued by Pinellas County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Pinellas County Construction License Board

    7887 Bryan Dairy Road Suite 133

    Largo FL 33777

    (727) 582-3100

    https://www.pcclb.com

    BBB records show a license number of CAC1820909 for this business, issued by Pasco County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Pasco County Construction License Board

    7530 Little Rd

    New Port Richey FL 34654

    (727) 847-8009

    https://aca3.accela.com/PASCO/

    BBB records show a license number of CFC1430903 for this business, issued by Pasco County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Pasco County Construction License Board

    7530 Little Rd

    New Port Richey FL 34654

    (727) 847-8009

    https://aca3.accela.com/PASCO/

    BBB records show a license number of EC13011308 for this business, issued by Pasco County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Pasco County Construction License Board

    7530 Little Rd

    New Port Richey FL 34654

    (727) 847-8009

    https://aca3.accela.com/PASCO/

    BBB records show a license number of CBC1264564 for this business, issued by Pasco County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Pasco County Construction License Board

    7530 Little Rd

    New Port Richey FL 34654

    (727) 847-8009

    https://aca3.accela.com/PASCO/

    BBB records show a license number of CAC1820909 for this business, issued by Hillsborough County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Hillsborough County Construction License Board

    5701 E Hillsborough Ave Ste 1140

    Tampa FL 33610

    (813) 307-1787

    https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

    BBB records show a license number of CFC1430903 for this business, issued by Hillsborough County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Hillsborough County Construction License Board

    5701 E Hillsborough Ave Ste 1140

    Tampa FL 33610

    (813) 307-1787

    https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

    BBB records show a license number of EC13011308 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of EC13011308 for this business, issued by Hillsborough County Construction License Board. The expiration date of this license is 8/30/2024.

    These agencies may include:

    Hillsborough County Construction License Board

    5701 E Hillsborough Ave Ste 1140

    Tampa FL 33610

    (813) 307-1787

    https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

    BBB records show a license number of I-CAC1820909 for this business, issued by Pinellas County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Pinellas County Construction License Board

    7887 Bryan Dairy Road Suite 133

    Largo FL 33777

    (727) 582-3100

    https://www.pcclb.com

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Integrity Home Solutions Services, LLC
    Business Management
    • Mr. William Matson, President
    • Mr. Scott Gaines, Regional Vice President
    • Mr. A.J. Brown, CEO
    • Mr. Gideon Moore, Secretary
    • Mr. Scott Easton, Controller
    • Mr. Brad Schwarz, Regional President
    • Mr. Tod Ashby, Vice President/Chief Technology Officer
    • Mr. Chris Dinu, Finance Manager
    • Mr. Dan Bronson, CFO
    Contact Information

    Principal

    • Mr. William Matson, President
    • Mr. Scott Gaines, Regional Vice President

    Customer Contact

    • Mr. William Matson, President
    • Mr. Jerald White, License Holder
    • Mr. Scott Gaines, Regional Vice President
    • Mr. A.J. Brown, CEO
    • Ms. Sarah Cannedy, Customer Relations Manager
    • Mr. Scott Easton, Controller
    • Mr. Brad Schwarz, Regional President
    • Mr. Tod Ashby, Vice President/Chief Technology Officer
    • Mr. Chris Dinu, Finance Manager
    • Mr. Dan Bronson, CFO
    • Mr. Bryan Richards, License Holder
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    45 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/20/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I am writing this complaint to the Better Business Bureau about Integrity Home Solutions. This company took advantage of me and left me in a difficult position. I am a disabled person who was left with no money after trying to get my well fixed.On May 22, 2024, I paid this company $1,850 in cash to fix my well. They told me it would be no problem, so I paid them in full upfront. They installed a new pump, but the job was not done. I still had no water. They told me to leave the pump running for 10 hours, then they left saying the job was done. That didnt work. After two hours, I shut the pump off because it was making a loud noise, and still no water was coming out.I was promised a refund within 15 days. I called and emailed them repeatedly, but I never received my money. I feel I was taken advantage of, and I would appreciate it if the BBB could help me resolve this issue. Here is one of the letters they wrote. I was WITHOUT running water for 3 weeks, it was awful, this company knew this also. I have all my papers they gave to me. Job# ********* T.Michelle4620 <***********************>Thu, Jun 13, 5:47PM (1 day ago)to *************************,Please let me know what is going on with my Refund. This caused me almost 4 weeks without any running water. Please let me know, I should have received the Check by now. I am on disability, I need the money to pay ************* Also to pay the company off that got my water running again.
    Read More

    Customer Reviews

    243 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Eli E

    5 stars

    07/09/2024

    ******* was so knowledgeable and so open to listen and he tried his best to do the best for the customer. He had some options and he gave me all I need in order to choose the right one.He was so understanding and more guiding.Thank you ******* for doing above and beyond.

    Integrity Home Solutions Response

    07/11/2024

    Thank you *** - we are delighted to hear you thought our technician ******* went above and beyond! We strive to provide 5-star customer satisfaction. 

    Local BBB

    BBB of West Florida

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