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Find a Location

University Lake Apartments has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • University Lake Apartments

      14200 Bruce B Downs Blvd Tampa, FL 33613-3912

    • University Lake Apartments

      2082 Michelson Dr STE 400 Irvine, CA 92612-1214

    Business ProfileforUniversity Lake Apartments

    Apartments
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    University Lake Apartments has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • University Lake Apartments

        14200 Bruce B Downs Blvd Tampa, FL 33613-3912

      • University Lake Apartments

        2082 Michelson Dr STE 400 Irvine, CA 92612-1214

      Location of This Business
      14200 Bruce B Downs Blvd, Tampa, FL 33613-3912
      BBB File Opened:
      5/24/2016
      Alternate Business Name
      • U Lake Apartments
      • FPA/WC UNIVERSITY LAKES, LLC
      Contact Information

      Principal

      • Ms. Kelly Garcy, Property Manager

      Customer Contact

      • Ms. Kelly Garcy, Property Manager
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/30/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I moved into my apartment at ***** in August of 2022, about 5 months ago. Ive been severely sick twice from mold in the air vents and spores in the air. My power has gone out 3 or 4 times now, including my fridge. Management has been fixing the water heating system and at first theyd notify us the hot water would be out, but Ive woken up for work about 6 times now with no hot water, no notice. They dont take me seriously when it comes to the mold. I am asthmatic and they did come promptly when I filed a complaint about spores in the air, but maintenance just came and treated the mold in the photos, which meant they cleaned and painted over it. I told them several times (phone call, email, work order) there are mold spores in the **** My entire apartment smells like mold and I even had to buy a dehumidifier to reduce the extreme amount of moisture. I keep the ** LOW, I turn my bathroom vent on, I wipe down and clean, all the steps for mold prevention. I told them they needed to look at their air circulating system, and they said the maintenance team cant do that, a third party contractor can and the maintenance team decides if the contractor is necessary. Of course, they didnt deem it necessary. So my asthma, repeated sinus infections, the pair of jeans in my closet COVERED in mold, and the clearly visible rash around my eyes from exposure to mold wasnt reason enough to take a closer look at the air circulation system/vents (and YES! I sent pictures of everything). After having the hot water turned off again this morning with no notice, not being able to shower and waking up with a sore throat, fighting a THIRD sinus infection, I am finally filing this complaint. Im worried about my health here. I have even reached out to my allergist for documentation of my allergies and asthma, which I have on hand. I have photos of my eyes, the mold, communication with the management, etc.

      Customer Reviews

      0 Customer Reviews

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