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Business Profile

Auto Body Repair and Painting

Maaco Auto Painting and Body Works

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Body Repair and Painting.

Complaints

This profile includes complaints for Maaco Auto Painting and Body Works's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Maaco Auto Painting and Body Works has 3 locations, listed below.

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    • Maaco Auto Painting and Body Works

      1721 E Fowler Ave STE A Tampa, FL 33612-5522

    • Maaco Auto Painting and Body Works

      5409 Anderson Rd Tampa, FL 33614-5303

    • Maaco Auto Painting and Body Works

      9201 N Florida Ave Tampa, FL 33612-7905

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/08/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The owner of this location, ***** is rude and doesnt hold up to his word at all. I brought my car there to get paint and bodywork done. I paid for the highest tear, paid $3200 for paint and bodywork. He said they would fix every dent, scratch and scuff. I pick it up and they didnt paint 2 spots on my door and didnt fix one of the dents that we pointed out to him next to a worse dent near the side passenger door. He said he would get me a rental and fix it no issues. Even said he would paint my new front lip for free. I get to the location to drop off the car and now he isnt going to cover the rental deposit that he somehow didnt know about even though rental companies have been charging a deposit since they started. ***** ended up getting in my boyfriends face and cursing at him because he didnt like that he was being called out on his s***** workers slacking while he was away the week they had my car.

    Maaco Auto Painting and Body Works is NOT a BBB Accredited Business.

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