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          Find a Location

          TCM Bank, N.A. has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • TCM Bank, N.A.

              3501 E. Frontage Road, Suite 200 Tampa, FL Tampa, FL 33607

            • TCM Bank, N.A.

              2701 N Rocky Point Dr Ste 700 Tampa, FL 33607-5921

            • TCM Bank, N.A.

              PO Box 31537 Tampa, FL 33631-3537

            • TCM Bank, N.A.

              PO Box 105666 Atlanta, GA 30348-5666

            Business ProfileTCM Bank, N.A.

            Bank
            Multi Location Business

            Contact Information

            3501 E. Frontage Road, Suite 200 Tampa, FL

            Tampa, FL 33607

            Get Directions
            Visit Website
            (888) 640-1092

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            TCM Bank, N.A. has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • TCM Bank, N.A.

                3501 E. Frontage Road, Suite 200 Tampa, FL Tampa, FL 33607

              • TCM Bank, N.A.

                2701 N Rocky Point Dr Ste 700 Tampa, FL 33607-5921

              • TCM Bank, N.A.

                PO Box 31537 Tampa, FL 33631-3537

              • TCM Bank, N.A.

                PO Box 105666 Atlanta, GA 30348-5666

              Location of This Business
              3501 E. Frontage Road, Suite 200 Tampa, FL, Tampa, FL 33607
              BBB File Opened:
              1/8/2002
              Years in Business:
              26
              Business Started:
              5/18/1998
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 34535 for this business, issued by Florida Office of Financial Regulation

              These agencies may include:

              Florida Office of Financial Regulation

              101 E Gaines St

              Tallahassee FL 32399

              (850) 487-9687

              https://www.flofr.com

              Type of Entity:
              Corporation
              Business Management
              • Mr. Damon Moorer, President/CEO
              • Ms. Jill Harrington, Compliance Officer
              • David Gonzalez
              Contact Information

              Principal

              • Mr. Damon Moorer, President/CEO

              Customer Contact

              • Mr. Damon Moorer, President/CEO
              • Ms. Jill Harrington, Compliance Officer
              Additional Contact Information

              Fax Numbers

              • (813) 281-5663
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              15 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/03/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              On March 4, 2024 I reached out to TCM BANK to have my secure credit card deposit check replaced. The account graduated from nonsecure in 2022. The check was received but misplaced. I have not heard back from TCM Bank regarding proof of the check being cashed or a replacement check. The representative I spoke to advised they would open a ticket to have the accounting department validate if the check was cashed. It has been almost 90 days with no response. I did call today on June 1, 2024 and the representative said they were unable to provide an update and would have someone call back on Monday.
              Read More
              Read 14 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Michelle S

              11/18/2022

              Horrible from day one! TCM bank could not even get my business name correct on the credit card they sent me and I have been fighting with them for, literally, over two years. I have called, emailed, made changes on the paper bill when paying every single month in an attempt to have TCM bank correct my business name. I've sent copies of my company's credentials, including our W9 form, by USPS and email yet nobody at TCM bank can manage to correct our business name. Whoever originally input the data left the first letter off our business name, so it should be a simple fix. Apparently, not for TCM bank. TCM Bank's Business Account Management Team is the worst. Their customer support is laughable. "John", "Marcus" and "Sabrina" are unprofessional and incompetent. They clearly do not care about their customers, in the slightest. That is painfully apparent when they cannot even get their customer's business name correct and refuse to do anything to make it right. Horrible, horrible, horrible, Seriously, avoid TCM Bank at any cost!

              Local BBB

              BBB of West Florida

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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