Business ProfileforTint Detail & Audio Express, Inc.

5/6 Price quoted on phone of 250 to 335 for single panel sliding glass door film installation. After install completion I was told it was 350. Paid via Zelle. Requested film be put on exterior due to dog scratching. **** said he had film that would withstand dog scratching. Mentioned someone he knew that had a 100lb dog and there was no scratching damage on the film. **** reassured me numerous times that my dog would not be able to scratch this film. My dog is 17lbs, nails clipped, and scratch marks were obvious by 5/8. ******** calls were made to ****, first regarding not being supplied with a receipt, then about the scratches with each call telling me he would get back with me. On 5/20, Monday, **** started backtracking, saying the film wasnt completely scratch proof. During this explanation I interjected several times that that is not what he said. I was offered a replacement, which I declined. He told me that he would come to my home, inspect it, and return me my 350 in cash on Wednesday, 5/22 at 11am. At 12:30 I called called, received a text back saying Ill call you back, and that was the last contact that he made with me, despite continued calls and texts after that demanding my money. I have made 10 phones calls to **** about this situation and several texts requesting a response from him, or who he has said are the owners, *** and ******. My last attempt was a text 5/22 at 3:34. I am prepared to take this matter to small claims court.