Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:04/17/2025

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  CALLING MY PLACE OF BUSINESS AFTER BEING TOLD I CANNOT ACCEPT PERSONAL CALLS. I HAVE GOTTEN A WARNING FROM MY EMPLOYER.

  Business Response

  Date: 04/21/2025

  Thank you for bringing this matter to our attention.
  We apologize for any inconvenience our calls may have caused. We take consumer concerns seriously and are committed to complying with the Fair Debt Collection Practices Act (FDCPA) and all applicable laws.
  Upon receipt of your request, we have taken the following actions:
  Your request not to be contacted at your place of employment has been noted and honored.
  Additionally, we have processed your request for no further contact. Effective immediately, all communications from our office regarding this account will cease.
  We have updated your account to reflect this request and ensure full compliance going forward.

  Customer Answer

  Date: 04/21/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ******* ******

• Initial Complaint

  Date:03/03/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Regard account ****** I entered an agreement recently where I was makea payment on the 4th of every month, yet today on the 3rd they processed the payment, with the illegal processing fee included. I informed them of this but they still keep charging me the illegal processing fee. Also, when we agreed to the 4th of every month, it means the 4th. I hereby withdraw all authorization of payments from my debit accounts until this gets resolved.Wis. Stat. Ch. 427 forbids collecting of fees, for refwrence

  Business Response

  Date: 03/05/2025

  Thank you for bringing this matter to our attention. We take all concerns seriously and want to ensure clarity regarding your payment schedule.

  
  Our records indicate that the agreement specifies payments to be withdrawn on the 1st of every month. However, there may have been a processing delay causing the transaction to post a day later than intended. We encourage you to verify if this payment is associated with a different account or company, as we want to ensure accuracy in addressing your concerns.

  
  Additionally, per your request, we have removed all future payment arrangements from our system.

  We appreciate your patience and look forward to resolving this promptly.

• Initial Complaint

  Date:01/30/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was contacted in December **************************************************************** my chapter 7 bankruptcy. They called from a number of a law office that isnt affiliated with them. ***** ***** was the person I spoke with. He was very aggressive and rude. I asked for proof of debt today, 01/30/25 and was refused. He stated he did not have to provide any information. Also I am being sued case number VK20309IN. I looked into the court records and not case has been filed. These people are violating the fair credit laws.

  Business Response

  Date: 01/30/2025

  Dear Ms. *********************** you for bringing this matter to our attention. After thoroughly reviewing our records, we can confirm that RevNow does not have any record of your account in our database, nor have we made any calls or collection attempts regarding your alleged debt.
  Additionally, we do not have any employees or representatives named ***** *****, nor do we engage in legal action under the case number you referenced. It is possible that another organization is attempting to contact you, and we strongly encourage you to verify the identity of any company reaching out to you regarding this matter.

  
  We take compliance with all applicable consumer protection laws, including the Fair Debt Collection Practices Act (FDCPA), very seriously. If you have received calls from an entity misrepresenting themselves as RevNow, we recommend reporting the issue to the appropriate authorities, including the Consumer Financial ***************** (CFPB) and the ************************ (***).

  
  If you have any additional details that could help us investigate further, please feel free to contact our compliance team at *************************************************************************************************

  
  Sincerely,
  
  RevNow, LLC

  
  

• Initial Complaint

  Date:01/13/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Revnow Called me and stated that a previous creditor sold my debt to them. The woman who they put on the phone with me which they say all calls are recorded so they should be able to pull this up. Was extremely rude to me would not let me speak. told me that she was sending my account to legal and hung up on me. I first advised her that I told this company I had to have spine surgery and would be out of work for several months and asked ifmy payments could be deferred and she said that the company is terrible and they do not ever work with people. I then let her know that I also called this company last week and asked about a settlement and they told me that I had to wait an additional 90 days before I could request a settlement amount and no one mentioned anything about another company buying this loan. Then she started stating that my loan has only been open for 4 months, that is absolutely not the case. then I mentioned the interest and she cut me off and said its not our fault that people are stupid and dont read the print. At this point she was yelling. I asked her to please stop so that I could finish stating what I had already started to say beforeshe started yelling and talking over me, she said no Im gonna finish what Im saying. She is threatening me with legal when we did not even finish having a conversation or give me any information on what could be done before she lost her temper, screamed at me and hung up on me. I am filing this report to let rev now know that their employee was absolutely disrespectful, threatening, and did not give me the information on how I could take care this before threatening me with legal.

  Business Response

  Date: 01/19/2025

  Dear Better Business Bureau,
  Thank you for bringing this matter to our attention. We take all consumer feedback seriously and strive to maintain high standards of professionalism and compliance in all interactions.
  After reviewing the complaint submitted by Ms. ********* we respectfully deny all allegations made against RevNow. Specifically:
  Allegations of *************************************** follows strict guidelines and policies to ensure respectful and professional communication during all interactions. While we understand Ms. ********* concerns, we have no evidence to substantiate the claims outlined in her complaint.
  Correction to a Credit Report:
  RevNow has not reported any information regarding Ms. ********* account to her credit report. As such, we are unable to make any corrections to her credit report as requested, as we do not have any entries to amend.
  We remain committed to ensuring transparency and fairness in all our operations. Should Ms. ******** require further clarification or wishes to discuss her account, she is welcome to contact us directly.
  Thank you for allowing us the opportunity to respond to this matter.

  Customer Answer

  Date: 01/22/2025

   
  Complaint: 22804606
  
  I am rejecting this response because:
  This is an absolute lie. They need to pull the phone call that they have recorded as all of their calls are recorded from that day. If resolution is not made I will push the issues further because while they say they do not have proof, I DO. 
  Sincerely,
  
  Montana ********

  Business Response

  Date: 01/30/2025

  Dear Ms. ************************* you for your response. We understand your concerns and want to clarify our position regarding this matter.

  
  RevNow has not reported anything to your credit report and has ceased all communication with you. As such, the original resolution you requested is not possible because there is no credit reporting action on our part to correct or remove. Furthermore, we have ensured that no further contact will be made by our company regarding this matter.

  
  At this time, we are unsure what additional resolution you are seeking. If you would like to provide more details regarding your request, we are happy to review them. However, as previously stated, we have no further actions to take on our end.

  
  Should you need any clarification, you may contact our compliance team at ************************************************************************************************* 

  Customer Answer

  Date: 01/30/2025

   
  Complaint: 22804606
  
  I am rejecting this response because:

  your loophole - revnow is not communicating with me, but your collections company is. Same company from what the *** told me? 
  
  Sincerely,
  
  Montana ********

  Customer Answer

  Date: 01/31/2025

   
  Complaint: ********
  
  I am rejecting this response because: Hi, I need to add a screenshot to the response added for complaint #********. This company claims they have ceased communication and not reported anything to the credit bureau, but this is not true. I cannot attach the screenshot but I have copied and pasted the email: RevNow Financial / Monta... ******* Dear Montana, We have previously attempted to contact you regarding your ********************** / Quick Credit account. The account has been sent to us by our client Leafy Financial LLC for collection. WHAT IT'S ABOUT We have a new offer for you regarding your past due balance of $3,278.78. After careful consideration, we have convinced our client to reduce your ********************** / Quick Credit even further. This is an offer that will not be renewed if it is not taken advantage of immediately. We are offering to reduce your balance by 50%, if paid by January 31 2025. Pay Now via our portal or contact our office at ************. Please see instructions below for setting up your account in our portal and making a payment: Reference number: ****** Original Creditor: ********************** / Quick Credit Amount Due: $3,278.78 Balance After 50% Discount: $1,639.39 Due Date: January 31 2025 
  
  Sincerely,
  
  Montana ********

• Initial Complaint

  Date:12/03/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company contacted a person without my consent. They do ****** searches and assume a person is related or knows me and contacts the person without consent, very unethical.

  Business Response

  Date: 12/10/2024

  Dear Ms. ************************ you for bringing this matter to our attention. We take all inquiries and concerns seriously and are committed to ensuring that we address them appropriately.

  
  While our standard practices are designed to align with ethical and regulatory guidelines, we appreciate your feedback and understand your concern regarding the contact in question.

  
  To resolve this matter, as you have requested, we are happy to initiate a direct conversation to address your concerns and ensure no further issues arise. Please let us know the best time and preferred method for us to contact you.

  
  We strive to maintain respectful and transparent communication practices, and your feedback is valuable in helping us improve. Thank you for allowing us the opportunity to address your concerns.

• Initial Complaint

  Date:09/11/2024

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This business contacted individuals that are not points of contact for me regarding a personal issue. At no point did I give consent or list the individuals as points of contact, the company simply did a ****** for people the MIGHT be related to me. Extremely inapproproate

  Business Response

  Date: 09/11/2024

  
  
  Dear Ms. ******************** you for bringing your concerns to our attention. We apologize for any inconvenience caused by our attempts to contact individuals not authorized by you regarding this matter.
  
  At RevNow LLC, we take privacy and compliance with the Fair Debt Collection Practices Act (FDCPA) very seriously. After reviewing your complaint, we understand your concerns about inappropriate communication with individuals not designated as your points of contact. Going forward, we will ensure that we only communicate directly with you, as you have requested, and no other individuals will be contacted regarding your account.
  
  We regret any frustration this may have caused and will make the necessary adjustments to our internal processes to prevent this from happening again. If you have any additional concerns or questions, please feel free to contact me directly at ***************************************************
  
  Thank you for bringing this to our attention, and we appreciate your patience and understanding as we work to resolve this issue.
  
  Sincerely,  
  ****** *****
  Chief Compliance Officer  
  RevNow LLC  
  
  
  

• Initial Complaint

  Date:05/17/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Reference Number ******* I am writing regarding extreme disappointment in the debt collection practice of RevNow. I received initial communication from them via email on 3/27/24. I responded on April 3rd asking if they are affiliated with Big Sky ******** as that is the name of the company I was told my debt was sold to. It was confirmed that RevNow is a client of Big Sky. On April 4th, I emailed RevNow stating that I would not be able to make a payment until around April 29th. Then on April 5th, I contacted RevNow stating they are not to contact me via phone anymore due to excessive calling. I received back to back calls from RevNow, along with text messages. As of April 5th at 10:25AM, I had three calls from RevNow within 15 minutes with 3 voicemails. Between April 1st-April 5th, I had more than 8 calls:4/1/24 11:30AM 4/1/24 11:37AM 4/1/24 11:51AM 4/3/24 1:01PM 4/3/24 1:14PM 4/5/24 10:11AM 4/5/24 10:17AM 4/5/24 10:28AM As of April 8th, the calls had ceases as requested. I emailed on April 10th with a proposed settlement, which was not accepted. Then, on April 17th, I requested a statement validation from them as CreditNinja stated my balance was ****** as of 2/16/24 and RevNow was asking for ******. On April 26th, I sent a follow up on this request as I wanted to make a payment on April 29th. As of May 16th, 2024 my request of a statement indicating the amount owed discrepency has not been provided. RevNow responded quickly up until I contacted them about their excessive calling tatics. I understand that they are attempting to collect a debt of which I have been responding to, but their excessive back to back calling was unaccpetable. This debt could have been resolved on April 29th but I am now being igorned.

  Business Response

  Date: 05/17/2024

  Dear [Complainant's Name],
  
  I am writing in response to your complaint regarding the debt collection practices of RevNow, as referenced in complaint number 1716567.We take all complaints very seriously and appreciate the opportunity to address your concerns.
  
  First and foremost, please accept our sincere apologies for any inconvenience or distress caused by our communications. We strive to adhere to all regulations and maintain respectful and professional contact with all individuals.
  
  Upon review, we have confirmed that the account associated with your complaint has been recalled by our client. Consequently, we no longer have access to this account in our system, and all collection activities from our end have ceased.
  
  We have forwarded your request for a statement validation and any other relevant concerns to our client. They will be able to provide you with the necessary documentation and address any discrepancies in the amount owed.
  
  We understand the importance of clear and accurate communication, and we regret any frustration caused by the delay in responding to your request for a statement validation. Your feedback regarding our call frequency has been noted, and we will review our practices to ensure compliance and prevent similar situations in the future.
  
  Should you have any further questions or need additional assistance, please do not hesitate to reach out to us. We are committed to resolving this matter to your satisfaction.
  
  Thank you for bringing this to our attention, and we appreciate your patience and understanding.
  
  Sincerely,
  
  RevNow, LLC

  Customer Answer

  Date: 05/20/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********. Thank you for the follow up. Ive been in contact with the new debt collector and have settled this.
  
  Sincerely,
  
  *******************************

• Initial Complaint

  Date:03/26/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I received a call from Revnow to collect a debt for over *******. The representative said they the have sent me an email was some potential payment plans that *** work for me. I asked her can she resend I can take a look at the plans because I *** able to work something out. She became really argumentative about resending the email. I said that I often delete a lot of my emails to stop all the clutter in my inbox. I have had 2 deaths in the family in past year and I had financial issues with funeral expenses. Furthermore, It is very triggering when I have to speak to a person that became rude from a simple request. If resending the email is so hard, why should I believe the debt is valid

  Business Response

  Date: 03/27/2024

  Dear *******************************,
  
  We are deeply sorry to hear about the difficulties you have experienced, both personally with the recent losses in your family and with the level of service you received from our representative. Please accept our heartfelt condolences for your losses and our sincere apologies for any distress our interaction may have caused you during this already challenging time.
  
  At RevNow LLC, we strive to provide compassionate,professional service to all our customers, especially in situations as sensitive as yours. Its clear from your feedback that we fell short in this instance, and we are taking your concerns seriously to ensure that this does not happen again in the future.
  
  Regarding your request to have the email with potential payment plans resent, we understand the importance of clear, accessible information when managing financial commitments, particularly under stressful circumstances. We want to assure you that we will promptly resend the email detailing the potential payment plans, along with the original loan documents,for your review and consideration. Our aim is to provide you with all the necessary information to make an informed decision about how to proceed in a way that is manageable for you.
  
  To address your concern about the validity of the debt,including the original loan documents in our correspondence is a step towards ensuring transparency and providing you with the assurance needed to verify the debt's legitimacy.  Please note that we have requested the documents and this can take 5-7 business days to receive.
  
  We will ensure that this email is sent to you within the next 24 hours. If for any reason you do not receive it or have further questions, please do not hesitate to contact us directly at [Your Direct Contact Information]. We are here to assist you in any way we can and to make this process as smooth and straightforward as possible.
  
  Once again, we apologize for any frustration or upset our previous interaction may have caused. We are committed to rectifying this situation and providing you with the level of service and support you deserve.
  
  Sincerely,
  RevNow LLC

• Initial Complaint

  Date:11/06/2023

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On November 6th at 9:29am I received an email from RevNow with a reduction offer for my debt. The email offered a 50% reduction on a debt of $1,097 which could be set ** in 6 payments of $91.48 or bi-weekly payments of $45.74 and must be set up by November 30th. When I called RevNow they refused to honor the offer that was presented to me in the email and when I tried to explain what the email said, the representative talked over me and then put a supervisor on the phone. I explained to the supervisor what was stated in the email and the supervisor said that they could not honor the request. I asked why because this is the offer I received in the email and I wanted to do it because it works in my budget. The supervisor said it could not be done that way and I stated that I could not clear the debt if the offer can't be honored. The supervisor hung up on me.

  Business Response

  Date: 02/23/2024

  Good morning,

  I apologize for the late response to the complaint.  Unfortunately the notice was missed on our end as the notice was in a quarantined folder we just discovered. 

  Concerning the compliant the company RevNow and the consumer ******************************* have established a payment plan that has been in place since 11/16/2023.  

  If anymore information is needed please reach out anytime.  

  Thank you 

  RevNow LLC

  Customer Answer

  Date: 02/23/2024

   
  Complaint: 20831354
  
  I am rejecting this response because:

  On November 6,2023 I received a reduction offer from RevNow for the debt. The offer was to make 6 payments of $91.48 per month. The letter also stated that I could make bi weekly payments of $45.74.

  When I contacted Rev Now they did not honor the reduction offer that was sent via email. This puts me at a disadvantage because my original intent was to make arrangements based on this reduction offer and the representative bullied me into setting up an arrangement that I did not agree with. I am not happy with the current arrangement that I am in with the company because it has created a significant financial hardship for me and my family and now I'm stuck paying for this until September which is 7 months away. This is not fair and I expect that the company will honor the original reduction notice that was sent back in November of 2023 or I will be repeating them to the consumer financial protection bureau and the *** for unfair collection practices. 

  Proof of the reduction email is attached for your reference. 

  
  Sincerely,
  
  *******************************

  Business Response

  Date: 02/26/2024

  Subject: Response to Better Business Bureau Complaint #********
  
  Dear *******************************
  
  We appreciate the opportunity to address your concerns regarding the debt reduction offer you received from RevNow on November 6,2023. We apologize for any inconvenience and frustration this situation has caused.
  
  After reviewing your complaint, we acknowledge that there was a miscommunication regarding the reduction offer and subsequent arrangements. We understand the importance of honoring our commitments and want to assure you that we take this matter seriously.
  
  To address your concerns, we commit to honoring the original reduction offer that was sent to you in November 2023. We recognize that the current arrangement has created financial hardship for you and your family, and we sincerely apologize for any distress caused by the misunderstanding.
  
  Moving forward, we will adjust the terms of your repayment plan in accordance with the initially communicated offer. You can expect the revised terms to align with the 6 payments of $91.48 per month or the option for bi-weekly payments of $45.74, as outlined in the original communication.
  
  We appreciate your patience and understanding as we work to rectify this situation. If you have any further questions or concerns, please do not hesitate to contact our customer service team at ************.
  
  Thank you for bringing this matter to our attention, and we look forward to resolving it to your satisfaction.
  
  Sincerely,
  
  RevNow 

  Customer Answer

  Date: 02/27/2024

   
  Complaint: 20831354
  
  I accept the business's response. However, before this is closed out I would like to have an updated account statement sent to me which reflects the payments I have made and also the remaining amount according to the original reduction offer that the business has agreed to honor.

  
  Sincerely,
  
  *******************************

  Customer Answer

  Date: 03/07/2024

  I submitted a BBB Complaint last month regarding a billing dispute. The business agreed to honor the initial settlement reduction offer that was made back in November 2023. This reduction offer was for me to settle my account for 6 payments of $91.48. When I filed the BBB complaint the person who responded on behalf of the business agreed to honor this arrangement based on the written documentation that was emailed to me. I contacted the business today to settle my account according to the reduction offer and the representative refused to honor what was agreed upon during my initial BBB complaint. I am reaching out again to get help with contacting the correct person at the business who can get my account updated to reflect the settlement offer and apply the payments to that amount that I have already made.

  Business Response

  Date: 03/07/2024

  Dear *******************************,

  
  First and foremost, we want to sincerely apologize for the confusion and the inconvenience you have experienced in trying to settle your account as per the agreement. It is never our intention to cause any frustration or to go back on our promises to our customers.

  
  Upon thorough review of your complaint and the associated documentation, we have identified that there was an error in the wording of the original email sent to you, which led to the misunderstanding by our representative and management team. This was an unfortunate oversight on our part, and we are taking immediate steps to ensure such discrepancies do not occur in the future.

  
  We want to reiterate our commitment to honoring the original settlement reduction offer made in November 2023, allowing you to settle your account with 6 payments of $91.48. We understand the importance of adhering to the agreements we make with our customers, and we are committed to upholding this promise to you.

  
  As per our records, and with the payments you have already made, there is a remaining balance of $101.19 to complete the settlement of your account. We are ready to update your account to reflect this and ensure that the agreed upon settlement amount is accurately applied.

  
  To facilitate this process and ensure no further issues arise, we are assigning a dedicated manager to your case. This manager will be in direct contact with you within the next 24 hours to confirm the update to your account and to address any additional concerns you may have. We want to make this right and provide you with the peace of mind that your account will be settled as agreed.

  
  Again, we apologize for the back-and-forth and any stress this situation may have caused. Your satisfaction and trust in us are of paramount importance, and we are committed to restoring both. Thank you for your patience and understanding as we work to resolve this matter promptly.

  
  Sincerely,

  RevNow, LLC

  Customer Answer

  Date: 03/08/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *******************************