Reviews

This profile includes reviews for Liberty Dental Plan's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Liberty Dental Plan

  PO Box 15149 Tampa, FL 33684-5149

• 

  Liberty Dental Plan

  7870 Woodland Center Blvd Tampa, FL 33613

Review Details

• Review fromHeath S

  Date: 03/10/2025

  1 star
  As a dental provider, we can a body to answer Liberty Dentals phone number to verify benefits. The two times we sat on hold for ***** minutes, but NEVER received the fax with the benefits. I do not recommend Liberty Dental for your dentist to get your benefits.

• Review fromRosa D

  Date: 02/12/2025

  1 star
  It is the worst dental plan in *** ,they authorized a surgery to place a metal post in jaw and a also tooth-shaped cap(crown) and now I received the surprise that they are unable to approve services for me,they deceived me a 67 year old woman who has a whole in her gum and left me in debt,they are not professionals.

• Review fromJoan L

  Date: 02/11/2025

  1 star
  Due to my severe anxiety going to the dentist as a result of dental trauma and oral rape, the first dentist liberty dental sent me to refused to treat me and advised I need sedation dentistry. Liberty dental plans will not cover those services even though I am a person with disabilities. My teeth are in such bad condition that they are impacting my health, but they don't care. I would like for them to make an exception so I can get the treatment I need since I am stuck with this particular dental plan and can't afford to pay out of pocket given that my income is from social security disability.
  
  
  

• Review fromPaula H

  Date: 11/18/2024

  1 star
  The main reason I'm leaving *****. I've called numerous ************ been treated poorly by the representatives. Same is true for Nations Benefits, the company who distributed the grocery allowance. Who thinks it's appropriate to scam the elderly? I guess we're easy marks.

• Review fromTom H

  Date: 10/31/2024

  1 star
  I have a different complaint. I applied for a job there, and in their online application for employment, they wanted my date of birth, SS#, and whether I was between the ages of 18 and 40.I did not fill the answers out, and subsequently I was contacted by email from an HR *** asking that I complete the application.Federal laws give applicants, and anybody for that matter, the right to refuse SS#s. This is inappropriate for an initial job application, and only appropriate at the time of hire or if incumbent agrees to a background ********** of birth is inappropriate for an HR application. Narrowing age range suggests the possibility of covert age discrimination for applicants over 40. How clever to phrase the question that way as it is appropriate to ask if applicant simply is over 18 years of age.I contacted the HR *** about this, and have not received a reply. Res **** loquitur-it speaks for itself.Think twice before you apply to a company like this, especially in view of the BBBs F rating.

• Review fromEbony R

  Date: 08/05/2024

  1 star
  Its time for me to leave this plan. They dont have many dental office in network, so I have to travel an hour away to be seen. Also this plan doesnt cover ANYTHING! Im so dissapointed because this insurance is offered to low incomed individuals, and we are being handed $2k-3k bills from our dental offices to fix simple issues. Ive been to two offices and im over it. I have to leave Liberty.

• Review fromRobert M

  Date: 07/27/2024

  1 star
  We were lured by advertisements into switching from Medicare to an ***** Medicare Advantage plan by the ***** get money back every month for groceries and pharmacy products. We were especially interested in the Dental Insurance which we later learned that payments are handled by Liberty Dental. Our disabled son was assured by the dentist that Aetna covered all services provided and after extractions and cleanings ***** was billed roughly $2,000.00. Because we were unhappy with ***** all the way around, we cancelled in early 2004 and went back to regular Medicare. TO DATE: *****/Liberty Dental have paid NOTHING toward the $2000.00 Bill and the services were provided in February and March 2003. Expect this incompetence if you sign up with either company.... BeWare....

• Review fromDana Y

  Date: 06/26/2024

  1 star
  I would not give any star. I have an emergency and in pain. I need an Endocrinologist for 2 weeks now. I have called every in network physicians. They either no longer accept the insurance or the provider no longer there. One near by went on vacation.I called Liberty. They gave made an appointment for me which is the same physician who went on vacation. I have to wait almost 3 weeks for the appointment. I can't go cause I have another procedure done. After waiting two days for filing grievance. No one called back. I called them back now they said they closed my case. What a waste of time! They are whole bunch of useless people and this is the worst company to have dental insurance with.

• Review fromMike R

  Date: 05/20/2024

  1 star
  It is a crappy "insurance" company. ** HMO has them listed as a dental provider. My mother has no bone on her two front teeth and they need to be extracted. Three weeks later AFTER the pre-authorization request was submitted, they are still deciding. Don't deal with this "dental care insurer." They want the money but don't want to provide health care.

• Review fromGary W

  Date: 04/16/2024

  1 star
  This company is a scam!!!L!L!l they dont pay anything, I have been put on hold on the phone for over an hour twice!!!