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Business Profile

Dentist

Affordable Dentures - Tampa, P.A.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dentist.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/20/2023

    Type:Product Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went in for a appointment at affordable dentures in Tampa on January 4th, 2023, I purchased a set of economy plus dentures($1,200). I have made several trips down there for them to keep making adjustments and they have only made it worse. I have asked for my money back since there is a 100 day guarantee and I was refused it. They won't answer my calls in the office and I can not transfer to another location (affordable dentures doesn't allow it without paying again) I also wasn't given any type of paperwork for when I paid for the dentures.

    Business Response

    Date: 02/10/2023

    Thank you for your review and feedback. Our mission is to provide a smile for every budget, delivered with compassion, dignity and respect. As of today, we have satisfied the patient's concerns. The patient was recently treated on February 3rd and left the office satisfied. Thank you. 

    Customer Answer

    Date: 02/13/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *****************************
  • Initial Complaint

    Date:09/14/2022

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to Affordable Dentures for their implants. I had my teeth removed and replaced with implants. They started with the bottom and on top put in a bone graft. It took over 6 to 8 months to complete my tops. My dentures are snap on. My tops are okay. My bottoms I continue to have problems. Every time I go in to have them fixed because they dont snap in place it cost me $500. I just spent $500 in December and it has been 4 months later and due to my job I couldnt get into see them until just recently. So I was finally able to see them last week and I was told I would have to pay another $500 and the dentist would not speak to me after requesting to speak to him. The assistant came back and told me my implants were like an oil change. They needed maintenance. Which I said that $500 every 4 months is ridiculous especially since I have had no issues with the top implants. Because my teeth wont snap in place and I have to continue to eat with them it caused damage as well . Not much but it makes it even harder to eat. They said they would repair the damage however another $500 to replace the screws. I was not told about the expense and now after spending over $15,000 on my teeth I cant eat with them and am in pain because food keeps getting under my teeth causing pain.I dont know what to do because I cant afford $500 every 4 to 6 months.If additional information and receipts are needed please let me know.Thank you,,********************* ************ cell ************ work Rlchipoletti@ yahoo.com ******************** work email Please use the alternate phone # and email if no answer on the other Desired Resolution- To have my teeth repaired and kept repaired and if this doesnt work I want my money back or have them from snap on to permanent so I dont have to do as they said oil changes to my teeth.I couldnt put the information below.

    Customer Answer

    Date: 09/13/2022

    The affordable Dentures location I went to is as follows:

    Affordable Dentures & Implants    14936 *****************.   STE. 101  Tampa, *******  33613

    Phone #************

    ****************** 

    Let me know if additional information is needed.

    Thank you,

    *********************

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